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Client Services Executive - FinTech

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Looking for client services graduate jobs in London, and want to work for a forward-thinking alternative banking app? This market-leading FinTech company are on the lookout for a Client Services Executive to join their growing team.

Company profile

In this Client Services Executive graduate job, you will be joining an exciting FinTech company who want to change the way we bank. They want to put the customers financial interest at the heart of everything they do; putting the ‘fin’ back in ‘FinTech’. With lots of funding and beautiful offices in central London, they are looking for a fantastic graduate to join their dynamic and close-knit team.

Job description

In this Client Services Executive graduate job, you will learn about the evolution of the product from the ground up. You will also represent the company on the phone, in chat and on various social channels. It will be your responsibility to provide quick and efficient help to clients, and be the first point of contact for any issues or queries. You will need to be proactive and highly adaptable, as you will be instrumental in developing the voice of a brand!

Key responsibilities

In this Client Services Executive graduate job, your responsibilities will include:

  • Providing hands-on advice to any questions from clients
  • Explaining things clearly and quickly through email, in-app chat or via phone
  • Suggesting any improvements to their operations processes and procedures
  • Understanding what their client base really want from the product
  • Taking on board all relevant feedback regarding features and relaying it to the product team
  • Attending weekly branding meetings, and suggesting ways that the company can be more 'on brand’

So, what are we looking for?

  • A 2.1 degree from a top 20 university
  • Above all, a fantastic communicator with flawless written and spoken English
  • A problem-solver with the ability to explain things clearly to clients
  • A real passion for technology and the ability to navigate around social networks with ease
  • A friendly, incredibly organised and positive person
  • A flexible worker who is available to work occasional weekend shifts (you will receive the time off in lieu)

What else is on offer?

  • A great starting salary of 23,000
  • The ability to move sideways and upwards, as you wish
  • Incredible offices – free beer on tap and a beautiful rooftop
  • The chance to make a real impact on day one

Looking for FinTech graduate jobs and want to work in client services? If you’re a personable graduate with an interest in mobile technology, don’t miss out on this Client Services Executive job in London today!

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Compliance Officer

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£25,000
London
Operations

Looking for FinTech jobs and interested in compliance? This global FinTech company are on the lookout for a graduate Compliance Officer to join their fantastic London team.

Company profile

In this Compliance Officer graduate job, you will be joining a market-leading FinTech company based in London. Established in 2011, their innovative software is trusted by over 40,000 businesses worldwide; including HM Government, Thomas Cook and The Guardian. With a global payment platform that now processes over 1 billion per year, they are one of the best known financial technology companies in the world!

Job description

In this Compliance Officer graduate job, you will be joining the company’s compliance operations team. You will be key to ensuring the verification of all new clients on a global scale, as well as playing a role in customer onboarding decisions, customer experience, and due diligence checks. You will need to have some experience in a customer-focused role; as although a lot of your job will involve research and investigation, you will also be required to communicate with a number of new clients and play a key role in their onboarding.

Key responsibilities

In this Compliance Officer job, your responsibilities will include:

  • Reviewing new customer documentation and making decisions during the onboarding process
  • Identifying and resolving alerts after their PEPs and Sanctions screening process
  • Communicating with new clients throughout the onboarding process ensuring excellent customer service throughout
  • Carrying out due diligence checks
  • Reviewing the customer experience constantly so that they are working as efficiently as possible
  • Being part of the compliance team that identifies and investigates any suspicious activity

Please note: This is a full-time position based in the Central London office. During training, hours are 9am-6pm. On completion of training expected hours are 2pm-11pm. However, this may be subject to change and you could be required to work a mix of spread out day and evening shifts.

So, what are we looking for?

  • A 2.1 degree from a top university
  • A real passion for the FinTech industry and anti-money laundering / counter-terrorist financing
  • Any experience in a customer facing role is important
  • An inquisitive mind!
  • Incredible organisation skills with excellent attention to detail
  • Strong analytical skills
  • A confident communicator, both written and verbal
  • A team player who enjoys collaborating with others
  • A problem solver who will enjoy making processes more efficient
  • Additional languages are a bonus – French, German or Spanish

What else is on offer?

  • A great starting salary of 25,000
  • Generous holiday allowance
  • Expert training from day one
  • The chance to join a highly successful FinTech team with huge plans for growth
  • Private health insurance & private pension scheme
  • Yoga, football and basketball
  • Training budget for your development
  • Bi-weekly and monthly team lunches and nights out
  • Excellent coffee and fully stocked fridges
  • Amazing open plan offices in a great location in Central London

Looking for FinTech graduate jobs in London and interested in compliance & law? If you’re a good communicator with strong analytical skills, apply for this Compliance Officer job today.

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Business Development Executive - FinTech

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£26,000 - £30,000 (OTE £45k +)
London
Sales

Looking for sales graduate jobs in London and interested in working for an innovative FinTech startup? This impressive lead generation business are rapidly expanding, and are looking to grow their team – could you be their next Business Development Executive?

Company profile

In this Business Development Executive graduate job, you will be joining a rapidly expanding startup, that has experienced 80% growth year on year for three consecutive years! They focus on providing millions of data points and information on private companies and the people behind them. Their pioneering tech platform has already made its mark within their field and they have over 400 clients including Currencies Direct, TransferWise, KPMG, Smart Pension, Zipcar and Santander. With unprecedented consecutive growth, they are now on the lookout for an enthusiastic, driven and motivated Business Development Executive to join their sales team.

Job description

In this Business Development Executive graduate job, you will be joining the sales team, with the aim of maintaining the strong growth of the business. You will be at the forefront of commercial efforts, where your hard-work, grit and hustle will have a direct impact on revenue. You will need to be determined, motivated and resilient as you will be qualifying inbound leads, engaging with prospective clients and developing your pitching style. You will also be expected to take charge of your own lead generation campaigns, in order to introduce the innovative solutions that adds tangible value to clients.

Key responsibilities

In this Business Development Executive graduate job, your responsibilities will include:

  • Bringing on new business and signing up new clients to their platform
  • Handling inbound queries, qualifying and being the first point of contact via email and phone
  • Carrying out research into relevant markets and building up your own list of outbound relevant leads
  • Managing the lead pipeline/lead generation to ensure consistent prospective leads
  • working with Business Development Manager to book in meetings for product demonstrations
  • Owning email campaigns and LinkedIn research for new business
  • Developing your pitch structure – being able to uncover prospective clients needs and introduce an innovative solution that adds tangible value

So what are we looking for?

  • A highly driven graduate, ideally with a minimum degree result of a 2.1
  • Minimum 6 months’ experience in Business Development, Recruitment or Sales based role
  • Exceptional communication skills, both written and verbal
  • A passion for FinTech or SaaS platforms
  • Grit, determinisation and a hustle mentality
  • A Self-motivated person who thrives in a start-up environment
  • Someone who is highly target-driven and possess a results-orientated work ethic
  • A creative mindset and keen to explore innovative ways to bring on new business

What else is on offer?

  • A great starting salary of 26,000 - 30,000 + (45k OTE)
  • The opportunity to join an innovative startup and make a real impact on their continued growth
  • working with a continually evolving, adapting and developing tech platform
  • 32 days holiday per year, including bank and public holidays, along with a Christmas and New Year's break
  • Free lunch on a Friday
  • Unlimited free tea and coffee
  • Breakfast provided
  • Internal and external training with a focus on personal and professional development – access to your own personal development budget, which can be put towards courses, conferences, classes, and more

Looking for sales graduate jobs in London, and interested in joining a fast-growing FinTech platform? If you’re ambitious and proactive, with a flair for sales, apply for this Business Development Executive graduate job in London today!

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Compliance Officer - French Speaking

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£25,000
London
Analyst

Looking for FinTech graduate jobs in London and want to work in compliance? This leading financial software company are on the lookout for a French Speaking Compliance Officer to join their growing team. Do you fit the bill?

Company profile

In this French Speaking Compliance Office graduate job, you will be joining a FinTech company whose innovative software is trusted by over 40,000 businesses worldwide. Established in 2011, the company have grown rapidly, enjoyed a wealth of success, and their global payment platform now processes over 1 billion per year. With clients including HM Government, Thomas Cook and The Guardian on their books, they are fast becoming the most recognisable payment software for businesses all over the world.

Job description

In this French Speaking Compliance Officer graduate job, you will be joining the company’s wider compliance operations team – and must be native French with an excellent command of English. The compliance team is crucial to ensuring the verification of all new clients on a global scale is done as efficiently as possible. You will play a key role with important customer onboarding decisions and be a key part of an investigative team.

Key responsibilities

In this French Speaking Compliance Officer job, your responsibilities will include:

  • Reviewing new customer documentation and making decisions during the onboarding process
  • Identifying and resolving alerts after their PEPs and Sanctions screening process
  • Communicating with new clients throughout the onboarding process ensuring excellent customer service throughout
  • Reviewing the customer experience constantly so that they are working as efficiently as possible
  • Being part of the compliance team that identifies and investigates any suspicious activity

So, what are we looking for?

  • Native French with fluent command of English
  • A 2.1 degree from a top university
  • A real passion for the FinTech industry and anti-money laundering / counter-terrorist financing
  • Any experience in a customer facing role is important
  • An inquisitive mind!
  • Incredible organisation skills with excellent attention to detail
  • Strong analytical skills
  • A confident communicator, both written and verbal
  • A team player who enjoys collaborating with others
  • A problem solver who will enjoy making processes more efficient

What else is on offer?

  • A great starting salary of 25,000
  • Generous holiday allowance
  • Expert training from day one
  • The chance to join a highly successful FinTech team with huge plans for growth
  • Private health insurance & private pension scheme
  • Yoga, football and basketball
  • Training budget for your development
  • Bi-weekly and monthly team lunches and nights out
  • Excellent coffee and fully stocked fridges
  • Amazing open plan offices in a great location in Central London

Looking for French speaking graduate jobs in London, and interested in breaking into the world of financial technology? If you’re bilingual and interested in compliance, apply for this French Speaking Compliance Officer job in London today!

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Compliance Officer - Spanish Speaking

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£25,000
London
Operations

Looking for Spanish speaking graduate jobs in London, and want to work in compliance? One of the UK’s biggest and best known FinTech companies is looking for a Spanish Speaking Compliance Officer to join their team.

Company profile

In this Spanish Speaking Compliance Officer graduate job, you will be joining a market-leading FinTech company based in London. Established in 2011, their innovative software is trusted by over 40,000 businesses worldwide – and their global payment platform now processes over 1 billion per year. With clients including HM Government, Thomas Cook and The Guardian on their books, they are becoming the most popular payment software for businesses all over the world.

Job description

In this Spanish Speaking Compliance Officer graduate job, you will be joining the company’s compliance operations team. You will be key to ensuring the verification of all new clients on a global scale, as well as playing a role in customer onboarding decisions and investigations. Working predominantly with Spanish clients, you will need to be fluent in the language.

Key responsibilities

In this Spanish Speaking Compliance Officer job, your responsibilities will include:

  • Reviewing new customer documentation and making decisions during the onboarding process
  • Identifying and resolving alerts after their PEPs and Sanctions screening process
  • Communicating with new clients throughout the onboarding process ensuring excellent customer service throughout
  • Reviewing the customer experience constantly so that they are working as efficiently as possible
  • Being part of the compliance team that identifies and investigates any suspicious activity

So, what are we looking for?

  • Native Spanish with fluent command of English
  • A 2.1 degree from a top university
  • A real passion for the FinTech industry and anti-money laundering / counter-terrorist financing
  • Any experience in a customer facing role is important
  • An inquisitive mind!
  • Incredible organisation skills with excellent attention to detail
  • Strong analytical skills
  • A confident communicator, both written and verbal
  • A team player who enjoys collaborating with others
  • A problem solver who will enjoy making processes more efficient

What else is on offer?

  • A great starting salary of 25,000
  • Generous holiday allowance
  • Expert training from day one
  • The chance to join a highly successful FinTech team with huge plans for growth
  • Private health insurance & private pension scheme
  • Yoga, football and basketball
  • Training budget for your development
  • Bi-weekly and monthly team lunches and nights out
  • Excellent coffee and fully stocked fridges
  • Amazing open plan offices in a great location in Central London

Looking for FinTech graduate jobs in London, and fluent in Spanish? A leading FinTech company are on the lookout for a Spanish Speaking Compliance Officer to join their fantastic team.

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Client Services Executive

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£21,000 - £23,000
London
Client Services

Looking for client services graduate jobs in London, and want to kick-start your graduate career at a top mobile insurance app? One of London’s fastest-growing InsurTech companies is on the lookout for an ambitious and personable Client Services Executive to join their team at a time of rapid expansion.

Company profile

In this Client Services Executive graduate job, you will be joining one of the most innovative InsurTech companies in London. Their unique mobile app is transforming the way that people insure, allowing them to manage, understand and personalise their insurance seamlessly. Having just received huge investment, they have big plans to develop the business - so this is the ideal time to join their dynamic team.

Job description

In this Client Services Executive graduate job, you will be working at the heart of the business; ensuring that the company’s clients have an exceptional experience. Day to day, your responsibilities will include providing support over the phone and via email, as well as building and maintaining lasting relationships with clients. You will need to be highly personable, with a problem-solving mentality; as you will be acting as a vital point of liaison and support for customers.

Key responsibilities

In this Client Services Executive graduate job, your responsibilities will include:

  • Providing hands-on advice to any questions from clients
  • Making outbound calls to follow up leads using appropriate methods to achieve closure
  • Explaining things clearly and quickly through email, web chat or via phone
  • Upsell and crosssell suitable products and services
  • Build and promote strong, long lasting customer relationships by understanding their needs and delivering a premium customer experience
  • Suggesting any improvements to their operations processes and procedures through competitor research

So, what are we looking for?

  • Above all, a fantastic communicator with flawless written and spoken English
  • A problem-solver with the ability to explain things clearly to clients
  • A real passion for technology and the ability to navigate around social networks with ease
  • A friendly, incredibly organized, positive person with a passion for value-added service
  • A flexible worker who is available to work occasional weekend shifts (you will receive the time off in lieu)

What else is on offer?

  • A competitive starting salary of 21,000 - 23,000, depending on experience
  • The chance to join an ever-expanding and highly successful InsureTech business in Rainham
  • Rapid progression and the opportunity to define your own role and area of specialism
  • A daily allowance to enable you to grab breakfast or lunch in the on-site canteen

Looking for client services graduate jobs in London, and want to join a fast-growing mobile app? If you’re a personable graduate looking to kick-start your career, apply for this Client Services Executive job in London today!

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Client Services Associate - FinTech

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Looking for client services graduate jobs in London, and want to join a fast-growing FinTech company who specialise in alternative finance? One of the industry’s breakout startups are on the lookout for a Client Services Associate to join their London team.

Company profile

In this Client Services Associate graduate job, you will be joining a unique FinTech company who have been featured in the likes of The Times, Business Insider and TechCrunch. Based in London, their ground breaking platform was created with the vision of a truly fair approach to money; using the latest technology to help revolutionise the financial landscape for both consumers and businesses.

Job description

In this Client Services Associate graduate job, you will be responsible for providing immediate help to clients and being the first point of contact for any queries. You will quickly make a name for yourself and the company by offering a remarkable support experience; tasked with ensuring client engagement as well as nurturing existing relationships. You will need to be personable, proactive, and have a keen interest in finance and tech, as you will be working in a dynamic environment where you’ll be working closely with the company’s prestigious clients.

Key responsibilities

In this Client Services Associate graduate job, your responsibilities will include:

  • Responding to client queries via phone, live chat and emails, in a timely and effective manner
  • Taking ownership of client relationships, delivering stellar customer care and value to all customers in a fast-paced, and regulated environment
  • Identifying and delivering solutions to exceed customer expectations
  • Engaging customers at every interaction to nurture customer relationships and leads
  • Expanding sector knowledge constantly

So, what are we looking for?

  • A 2.1 degree from a Russell Group university
  • Fluency in at least one other language
  • Above all, a fantastic communicator with flawless written and spoken English
  • A problem-solver with the ability to explain things clearly to clients
  • A real passion for fintech and the ability to navigate around social networks with ease
  • A friendly, incredibly organised and positive person
  • A flexible worker who is available to work occasional weekend shifts (you will receive the time off in lieu)
  • The ability to be resilient when communicating with high net worth individuals

What else is on offer?

  • A competitive starting salary of 23,000
  • An exciting opportunity to help build a company at a time of high growth
  • The chance to work in the exciting world of financial technology

Looking for FinTech graduate jobs in London, and want to join one of the fastest-growing startups in the city? If you’re proactive and personable, apply for this Client Services Associate job in London today.

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Business Development Executive - FinTech

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£32,000 (OTE £60,000)
London
Sales

Looking for sales graduate jobs in London? Do you want to join one of the world’s leading FinTech businesses, and earn OTE of up to 60k in your first year? In this Business Development Executive graduate job, you’ll be joining the London HQ of a global financial technology business.

Company profile

In this Business Development Executive job, you will be joining a leading FinTech company with offices in Sydney, Paris, Washington DC and Wellington. Their award-winning digital and paperless accounting software has transformed bookkeeping for thousands of small businesses. Having already received big investment, the company’s growth is showing no signs of slowing – and they are now seeking an ambitious and self-driven Business Development Executive to join their burgeoning London team.

Job description

In this Business Development Executive graduate job, you will be working alongside the account management and marketing teams to manage the sales funnel, with the intention of bringing on new partners and taking the product to the wider market. You will be the face of the business and the first point of contact for new partners of the company, so you must be confident activating accounts as well as reaching out to wider networks. You should be simultaneously professional and personable, as you will be conducting both outbound and inbound calls, liaising with a number of potential partners of the company and supporting them throughout their journey.

Key responsibilities

In this Business Development Executive graduate job, your responsibilities will include:

  • Communicating with potential partners over the phone and via email
  • Conducting outbound and inbound calls
  • Using product and process knowledge to judge the suitability of potential partners
  • Creating and maintaining client records within the company CRM system
  • Supporting potential clients during the activation journey
  • Hitting and exceeding KPIs
  • Helping to grow this new branch of the business
  • Attending various networking events

So, what are we looking for?

  • A 2.1 from a top 20 university
  • Proven experience in outbound sales, with a great track record
  • Flawless communication skills, both written and verbal
  • The confidence to work autonomously and liaise with an eclectic mix of senior business leaders
  • A keen eye for detail and excellent organisational skills
  • Someone who is business-savvy with a keen interest in technology

What else is on offer?

  • A competitive starting salary of 32,000, plus a generous commission structure (OTE 60,000)
  • The chance to join a young, vibrant and exceptionally hardworking team
  • The opportunity to develop a new area of the business
  • The chance to join a world-renowned company at a time of huge growth

Looking for sales graduate jobs in London and want to join a FinTech business in the midst of global expansion? If you’re an enthusiastic graduate with a proactive approach, apply for this Business Development Executive graduate job in London today!

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Account Manager - FinTech

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£30,000 - £35,000
London
Account Management

Looking for account manager jobs in London and have at least 1 year’s client-facing experience? One of the world’s leading FinTech businesses are on the lookout for an Account Manager to join their fast-growing team.

Company profile

In this Account Manager job, you will be joining a market-leading and award-winning FinTech company, whose digital and paperless accounting software provides thousands of small and medium businesses with an alternative to traditional bookkeeping. Launched in 2011, they have quickly become a huge success, and their unique product has established them as a key player in the ever-evolving FinTech space. Headquartered in London, the company have already opened a number of global offices in Sydney, Wellington, Washington DC and Paris – and as they continue to grow they are looking to take their product to a number of other global markets.

Job description

In this Account Manager job, you will be responsible for managing relationships with top tier firms that are crucial to revenue growth and retention. Your primary goal will be to support change management, as well as ensure that key products are successfully deployed and implemented within the firm. You will need to be confident, adaptable, and have some client-facing experience already under your belt - as you will be working in an agile data-driven sales environment where you’ll be focusing on building relationships and solving complex problems.

Key responsibilities

In this Account Manager job, your responsibilities will include:

  • Working with mid and top tier firms - building strong relationships with key stakeholders
  • Developing and managing the implementation of new, additional and premium products to these partners
  • Cross-selling and upselling as well as increasing the average invoice amount per partner
  • Working alongside the Development Consultant (DC) to ensure a seamless buying and deployment process
  • Supporting change management within top firms
  • Developing trust and credibility with the decision maker, key stakeholders and the wider team
  • Challenging and advising partners on the best solution for their business
  • Hitting and exceeding challenging KPIs

So, what are we looking for?

  • A minimum of a 2.1 from a top 20 university
  • At least 1 year’s experience in a client-based role
  • Experience in project management
  • Someone who is tech-savvy, with the desire to learn about new products
  • Someone who is personable with a natural flair for building rapport
  • Exceptional communication skills, both written and verbal
  • The confidence to work autonomously and liaise with an eclectic mix of senior business leaders
  • A keen eye for detail and excellent organisational skills
  • Someone who is business-savvy

What else is on offer?

  • A highly competitive starting salary of between 30,000 - 35,000
  • The chance to join a young, vibrant and exceptionally hardworking team
  • The opportunity to develop a new area of the business
  • Great offices in an ideal location

Looking for account manager jobs in London and want to work for one of the biggest FinTech businesses in the world? If you’re ambitious, business-savvy and great at building lasting relationships, apply for this Account Manager job in London today!

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Graduate Support Analyst - Newcastle

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£20,000
North
Analyst

Looking for IT graduate jobs in Newcastle, and want to work for a leading investment and wealth management software provider? This innovative tech company are on the lookout for a Graduate Support Analyst to join their Newcastle team!

Company profile

In this Graduate Support Analyst job, you will be joining a financial software provider that improves the performance of their clients by providing market-leading software, consultancy and training. With offices in London, Newcastle and Birmingham, they pride themselves on tailoring their approach to each one of their high-profile financial clients. With over 30 years’ experience in finance, they are a well-established name in the wealth management industry - and are now looking to expand their Newcastle team, hiring a Graduate Support Analyst!

Job description

In this Graduate Support Analyst job, you will be getting involved in software support - resolving client issues of varying sizes and working with the company’s clients to help them to successfully meet their business goals. Day to day, you will be investigating issues to determine if they match up with expected behaviour, and reacting to the data that comes through. You will need to be both highly numerical and a confident communicator; as you will be working with a range of clients to deliver first-rate service and provide efficient product roadmaps.

Key responsibilities

In this Graduate Support Analyst graduate job, your responsibilities will include:

  • Documenting critical and routine procedures as well as end user literature
  • Offering out of hours events support both remotely and on site
  • Keeping current live clients designs up to date via inhouse software
  • Analyse and diagnose to determine the underlying cause of the issue, handing over the issue to the development teams for any code changes as required
  • If no code change is required, taking responsibility to resolve the issue to the client’s satisfaction
  • Providing product roadmaps, both internally and with the client

So, what are we looking for?

  • A 2.1 from a good university ideally within a STEM subject
  • A solid numerical background, ideally with an A-Level in Maths
  • Close attention to detail
  • Experience working to strict deadlines to meet client expectations
  • Excellent communication, diagnostic and troubleshooting skills
  • Someone who is looking for new experiences, responsibilities and accountability

What else is on offer?

  • A competitive starting salary of 20,000
  • Internal job training and progression
  • 25 days holiday, plus bank holidays
  • Kitchen fully stocked with drinks, fruit and cereal
  • Private healthcare scheme, healthcare cash plan
  • Cycle to work scheme
  • Monthly entertainment allowance & Friday night drinks

Looking for IT graduate jobs in London, and want to work for a leading financial software provider? If you’re highly analytical with an interest in wealth management, apply for this Graduate Support Analyst job in Newcastle today!

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