Customer Service Assistant

Looking for Customer Service jobs, Sales Executive roles, or Account Executive jobs in Southampton? Does the idea of working in startups excite you? This fantastic new Customer Executive job in Southampton at one of the UK's fastest-growing startups could be the ideal career choice for you - apply today!

Company profile - Automotive Startup

In this Graduate Customer Service Executive job in Southampton, you will be joining one of the most exciting startups in the fast-moving consumer goods industry. They are set to radically transform the automotive sphere - revolutionising the way consumers buy, sell, and trade used cars.

With heaps of investment from some of the biggest players in British business, they are growing rapidly and are now on the lookout for two Client Service graduates to join their expanding team in Southampton.

NOTE: THIS INDUSTRY ISN’T YOUR AVERAGE 9AM-5PM! YOU MUST BE HAPPY WORKING IN SHIFTS AND HAPPY TO WORK WEEKENDS. WORKING HOURS WILL VARY BETWEEN 7AM-9PM. PART-TIME ROLES ARE ALSO AVAILABLE.

Key responsibilities - Customer Service Assistant

In this Junior Client Relations job in Southampton, your responsibilities will include:

• Communicating with a variety of clients and providing clear advice to non-technical users
• Training customers and helping them with any queries
• Working with the Operations team to ensure their delivery experience is seamless
• Working closely with other senior members of the client team and providing Ad Hoc support when required
• Providing multi-channel support and advice using phone, live chat, or web portal methods
• Identifying and reporting on issue trends, suggesting your improvement suggestions to the management team

Job requirements - Customer Service Assistant

• A degree from university
• Highly proficient in written and spoken English
• Excellent communication skills - you can talk to anyone and everyone
• The ability to make complex concepts digestible
• A can-do attitude
• Ambition in abundance, with an eagerness to continually self-improve and learn

Benefits of the job - Customer Service Assistant

• A great starting salary of £22,500
• Working in shifts offers great flexibility
• Company bonus and personal bonus
• Brilliant progression opportunities
• Eligibility for shares
• Your Birthday off
• Season Ticket Loan
• Free breakfast and snacks
• Beautiful airy offices in the heart of Southampton jobs

Looking to kickstart a career in Sales and looking for Client Services jobs and Customer Success for graduates? If you’re proactive, ambitious, and outgoing, apply for this Graduate Customer Service role in South England, Southampton today!

Give A Grad a Go is committed to being an equal opportunity employer. All qualified applicants will receive consideration regardless of age, gender, ethnicity, sexual orientation, faith, disability, or other. We are continually finding ways to improve the way we work, read our Diversity and Inclusion promise for more information about this.