Operations Coordinator

London, Shoreditch


Claire Donaldson

As Give A Grad A Go's Head of People Operations, I am responsible for ensuring the wellbeing of the team, internal hiring, and training the Resourcing Team, guiding them through their first few months at the company.

My area of expertise

As Give A Grad A Go's Head of People Operations, I focus on internal training and development; ensuring that the team and the company are growing and working efficiently. Having worked in Recruitment for several years, one of my main focuses is managing our team of Candidate Resourcers, making sure that they are prepared to move into Consultancy.

Why I chose to work at Give A Grad A Go

I came in to the office to discuss which graduate jobs might be right for me, and realised straight away that my ideal place to work would be somewhere like Give A Grad A Go. I’d started the job hunt looking at Marketing & Advertising roles, but soon realised that a role in Recruitment would offer me the exact opportunities I was looking for - networking with clients, being rewarded for hard work and chatting with graduates and clients on the phone. After spending 3 memorable hours in the office, Cary offered me a job and I accepted straight away! I’ve now been here for 4 years!

The worst job I've had

Every summer I worked on a local farm as a waitress. The role had it perks (lots of hefty bacon butties) - but mucking out the barns and the smell of manure really took its toll....

The Give A Grad A Go team is growing – and we’re looking for an analytical and technically-minded Operations Coordinator to join our operations team.

Company profile

In this Operations Coordinator job, you will be joining the dynamic and rapidly-growing team at Give A Grad A Go. The team works across many different sectors - including IT & Tech, Marketing & Advertising, Banking & Finance and FinTech - on roles ranging from entry-level graduate schemes, through to 2nd and 3rd level career opportunities. We’ve helped over 3,000 graduates to launch their careers and we’re now on the lookout for a new Operations Coordinator to join our fantastic team.

Job description

In this Operations Coordinator job at Give A Grad A Go, you will be supporting both our team and the overall growth of the business. You'll be taking ownership of the smooth running of the office, constantly striving to make the working environment better, more productive and generally an exciting place to work – no matter how busy it is. You'll also need to be happy to take on any task, no matter how big or small. To fulfill this unique role, we’re looking for a sparky, energetic, confident all-rounder who can handle a varied workload and keep everyone on their toes!

Key responsibilities

In this Operations Coordinator job, your responsibilities will include:

Operations / Office Management

  • Working with the finance team to prepare invoices & salary runs and support our contractors
  • Providing essential support to our marketing team by assisting in the monitoring of our social media channels as well as the frequent creation & execution of campaigns
  • Managing relationships with suppliers
  • Organising and attending business shows and university careers days
  • Overseeing our impending office move
  • Organising team nights out, Christmas parties and all in-office events

Business Analysis

  • Working alongside the Managing Director, Sales Manager & Head of People Operations to assess the effectiveness of our business processes
  • Working with the leadership team to ensure clear business KPIs are set, monitored and communicated through reports with all staff members
  • Working alongside the leadership team to support in business analytics across sales & marketing teams
  • Running reports and analysing data via CRM
  • Working alongside the Managing Director to plan new growth avenues & areas for new revenue streams
  • Attending board meetings and creating presentations for meetings, complete with financial analytics and ideas for strategic growth plans

Key requirements

  • A minimum of a 2.1 in a BSc subject; Sociology, Psychology, Anthropology and Geography would be desirable
  • A Level Maths (A-B grade)
  • Strong analytical skills – you must be confident with Excel (V-lookups and pivot tables) and love working with data
  • Experience working in an administrative role is essential (Personal Assistant, Executive Assistant, Office Assistant)
  • Knowledge / experience of using a CRM system (Bullhorn would be very advantageous)
  • The ability to work both independently alongside leadership teams and 3rd parties
  • The ability to construct and deliver effective presentations both internally and to external partners
  • The desire to drive solution-related discussions with internal and external stakeholders A naturally creative flair and the confidence to bring these to the table
  • Super organised, reliable & great time management skills A collaborative, team player that’s not afraid of taking on a new challenge

Career Development:

We see this role developing as the business grows into a core operations function. It is a great opportunity for someone to take ownership of business analysis and operations within a growing company. As we grow these responsibilities will develop over time and we are looking for someone who is flexible and can adapt to changes & periods of high growth.

Benefits of the job

  • A competitive starting salary of 25,000
  • A healthy team is a happy team – you’ll get access to our private medical insurance scheme after 6 months
  • 5pm finish on Fridays
  • Plenty of team nights out
  • We offer flexible working hours
  • We take your personal and professional development seriously – thanks to monthly and quarterly reviews we help you to put together your own plan for how you would like to progress

Looking for operations jobs in London and want to take the next step in your career? If you’re an analytical graduate who wants to be part of company growth, apply for this Operations Coordinator job in London today.

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