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Junior Support Engineer

£25,000 - £35,000

PLEASE CONTACT

Joe Goddard

I'm a Recruitment Consultant at Give A Grad A Go, focusing primarily on IT, Software & Engineering graduate jobs. 

My area of expertise

My working background has been in retail and hospitality, which has definitely prepared me for the fast-paced nature of recruitment! I work on IT, Software & Engineering graduate jobs, as well as a few Digital roles - ranging from Software Developers, to Support roles in high-growth tech startups.

Why I chose to work at Give A Grad A Go

After returning from living abroad, I threw myself into the graduate job hunt. I came across Give A Grad A Go by chance when applying for different recruitment roles and after a brief courtship I came to work for them. I've not looked back since!

The worst job I've had

I spent one summer working as a Field Sports Camp Co-ordinator, putting on events across Suffolk for local kids who wanted to get active. It would have been a great job... if any kids turned up! Due to a mess up with the advertising, no one knew we were even running the camp.

If you’re looking for IT support graduate jobs in London and you want to work for a globally recognised tech solutions company based in the heart of the city, look no further. As a Junior Support Engineer, you’ll get the opportunity to kick-start your graduate career, working for one of the UK’s leading connectivity and cloud services businesses.

Company profile

In this Junior Support Engineer graduate job, you will be working for a technology driven company that provides connectivity and data management services to the media and entertainment industry. Based in Central London, they enable their clients to manage and transfer valuable content quickly and securely through an extensive range of technical solutions with the backing of unparalleled technical support. With offices in America and Australia, a presence in several other cities worldwide, and a book of clients that includes the likes of Warner Bros, NBC Universal and HBO, they are widely regarded as one of the leading technical solutions businesses in the UK.

Job description

In this Junior Support Engineer graduate job, you will be working within a talented and highly motivated support team to service a global client base. Learning how to use practical engineering systems in a dynamic, forward thinking technical environment, you will be providing exceptional support to clients over the phone, via email and face to face. With a defined training plan in place, you will be able to develop both your technical and client-facing skills, working in an environment that will enable you to progress quickly.

Key responsibilities

In this Junior Support Engineer graduate job, your responsibilities will include:

  • Ensuring the installation, configuration and ongoing maintenance of all equipment both within the network and at client’s companies
  • Providing telephone and email support to clients across the entire range of services and solutions
  • Troubleshooting both wired and wireless connectivity issues
  • Attending client meetings to provide technical support to studio co-ordinators
  • Developing and planning process and system documentation

So, what are we looking for?

  • A technical degree in a related discipline, such as Computer Science or Computer Networks
  • A good working knowledge of TCP/IP and VLANS networking
  • Hands-on experience with networking devices, such as Juniper, HP, Dell, Cisco
  • Knowledge of security mechanisms for both networking and computing (firewalls, password, antivirus)
  • Experience with System Administration of OSX or Linux
  • Competency in a programming/scripting language e.g. Python would be a huge plus
  • A real team player with an eagerness to work in an informal environment
  • Excellent interpersonal and organisational skills
  • A valid drivers license

What else is on offer?

  • A very competitive starting salary of between 25,000 - 35,000, depending on experience
  • The chance to be part of a high-growth modern organisation, working with experienced engineers
  • Excellent on-call benefits
  • Structured salary reviews
  • Excellent training and the opportunity to learn new programming languages
  • The chance of international travel to one of their clients’ many offices!

Are you interested in support graduate jobs in London and have some hands-on experience in networking? If you want to kick-start your graduate career at a leading solutions business, apply for this Junior Support Engineer job in London today!

 
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Looking for IT support graduate jobs in London? Want to work for a multi award-winning tech business who specialise in data security and mobile technologies? If you're looking to kick-start your graduate IT career at a top tech business, apply for this IT Support Engineer job in London today.

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In this IT Support Engineer graduate job, you will be joining an industry-leading company, who work to provide secure mobile technologies to both public and private sector clients. Specialising in mobile devices and data security, they are partnered with some of the world's most well-known tech brands and organisations. Based in London, they have rapid plans for growth in 2018 and are looking to expand into the USA - so this is the perfect time to join them.

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Key responsibilities

In this IT Support Engineer job, your responsibilities will include:

  • Acting as the primary contact for clients and partners to receive their technical problems across email, telephone and web
  • Logging tickets and escalating problems to Tier II if necessary
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So, what are we looking for?

  • A 2.1 or above in a technical degree
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  • A good knowledge of networking
  • Experience using Microsoft Office 365
  • The ability to multitask and work well under pressure
  • A real interest in tech and cyber security
  • A willingness to work as part of a team is essential!

What else is on offer?

  • A great starting salary of between 25,000 - 28,000
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  • The opportunity to learn from experienced Senior Developers
  • Private medical insurance and a health cash plan
  • A huge 30 days annual holiday!
  • Plenty of team socials

Searching for technical support graduate jobs in London and want to kick-start your tech career at a leading cyber security company? If you’re a tech-savvy graduate with the ability to multitask, apply for this IT Support Engineer job in London today!

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In this Data Analyst job, you will be joining a small yet dynamic team, taking on a real range of responsibilities in an exciting startup environment. You will be taking ownership of controlling and coordinating critical business systems, as well as supporting the development, testing and implementation of new projects across all systems. You will need to have a minimum of 2 years’ experience in a similar Data Analyst role, as you will be expected to facilitate and provide informative reports and analysis that will allow for meaningful business insights across the company.

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In this Data Analyst job, your responsibilities will include:

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So, what are we looking for?

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What else is on offer?

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Looking for data analyst jobs in London and want to join a fantastic EdTech startup? If you’re an logical problem solver with experience working with data, apply for this Data Analyst job in London today!

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Key responsibilities

In this Graduate IT Support Engineer job, your responsibilities will include:

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So, what are we looking for?

  • A BSc graduate with an interest in tech or a technical aptitude (a 2.1 or above)
  • Fantastic communications skills, both written and verbal
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Looking for IT support graduate jobs in London and want to join a fast-growing technical solutions business? If you’re a tech-savvy graduate looking to kick-start your graduate career, apply for this IT Support Consultant job in London today!

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