Job Listing

Operations & IT Support Analyst - SQL

Salary £25,000 - £30,000
Location London, Southwark
Role Analyst
Job Type Permanent
Size 100-250
Job overview
We're working with one of London's most exciting FinTech companies, who are looking for a technically-minded Operations & IT Support Analyst. You'll need to be able to provide both 1st and 2nd line support, as well as perform detailed operations and IT systems analysis.

Looking for an Operations & IT Support Analyst role in London (SQL), and interested in working for a fast-growing FinTech company? If so, apply today!

Company profile

In this Operations & IT Support Analyst job, you will be joining a fast-growing FinTech company who are transforming the way working capital is financed. The impressive company are the forefront of connecting corporates with funders whilst providing them with support, reporting and ensuring that payment services are supported by tech platforms. To add to this exceptional team, they are now looking for a motivated and highly technically skilled graduate to be a part of their journey.

Job description

In this Operations & IT Support Analyst job, you will be getting hands-on with monitoring the operation of the system, providing support to their customers and working with internal teams. This is a fantastic opportunity for a confident and highly technically skilled graduate to take the first step in their graduate operations career.

Please note: You will be required to work in shift patterns for this role.

Key responsibilities

In this Operations & IT Support Analyst SQL job, your responsibilities will include:

  • Providing 1st and 2nd line support to their global network of customers
  • Performing analysis on customer data and providing customers with figures
  • Actively monitoring system using a variety of tools such as SQL and Java
  • Resolving customer issues
  • Collaborating closely with internal departments

Job requirements

  • Highly educated to degree level 2.1 in a STEM subject
  • 1-2 years’ experience in a 1st or 2nd line application support role in a customer facing environment.
  • A confident communicator
  • Analytically minded (Proficient in SQL/Java)
  • A strong interest in learning on the job

Benefits of the job

  • Graduate salary of £25,000 - £30,000 plus benefits and bonus, depending on experience
  • 25 days plus bank holidays
  • Fantastic on the job training opportunities, lots of personal development on the job
  • Interest free season ticket loan
  • Discounted gym membership

Looking for Operations Analyst jobs in London, and interested in working for a fast-growing FinTech company? If you’re an ambitious graduate with excellent communication and technical skills, apply for this Operations and Support Analyst role today!

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Katie Monaghan
Recruitment Consultant