Job Listing

Operations Analyst

Salary £25,000
Location London, Covent Garden
Role Operations
Job Type Permanent
Size 20-50
Job overview
Our client is an exciting tech startup, backed by a range of world-class venture capital investors. They are looking for a graduate Operations Analyst to join their fast-growing team!

Are you interested in Operations and Client Services Graduate Jobs in London? A leading tech startup are hiring now - apply for this Operations Analyst job in London today.

Company profile

In this Operations Analyst job, you will be joining a tech start up, backed by world-class venture capital investors including Macquarie, Global Founders Capital, Picus Capital and JamJar, the investment fund from the founders of Innocent drinks. Originally formed as a government scheme to make homes more eco friendly, they have since privatised and changed their business module to focus on a SAAS model. They've been incredibly successful and now work with small to mid size businesses all across the UK.

Job description

In this Operations Analyst graduate job, you will be joining the operations team and assisting in expanding the profile of this burgeoning startup. You will need to have excellent communication skills, as you will be the first point of contact within the business, and will be responsible for resolving any issues in an efficient and professional manner. As you’ll be gaining experience in multiple departments, you will be responsible for providing key insights into business performance – as well as explaining how processes and services could be optimised.

Key responsibilities

In this Operations Analyst graduate job, your responsibilities will include:

  • Analysing end to end processes, and partnering with other teams to analyse improvements
  • Communicating with stakeholders in a professional manner to provide information and assistance in a timely and super-efficient manner
  • Establishing and maintaining relationships with key clients and customers
  • Working with other departments to implement and improve the business’ services and their delivery
  • Assisting in other departments across the business when required
  • Supporting the risk department with government interactions

Job requirements

  • A minimum of a 2.1 degree
  • Outstanding written and verbal communication skills
  • A desire to deliver excellent customer service, prior customer service experience is a plus
  • A real problem-solver
  • Excellent organisational and prioritisation skills
  • A keen eye for detail – you will need to identify and implement areas of improvement within the business
  • A professional and friendly demeanor
  • A strong work ethic and a proactive approach

Benefits of the job

  • A highly competitive starting salary of £25,000 rising to £28,000 after 3 months
  • Fantastic opportunities for professional development
  • A lively and sociable start-up environment
  • The opportunity to help shape a fast-growing startup
  • Healthy snacks, fruits and exercise classes
  • Weekly “two for the price of none” happy hour, regular team dinners

Looking for Operations Jobs or Analyst Jobs in London? Want to work for one of London's fastest-growing Tech Startups? Apply for this Operations Analyst job in London today

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