< JOB LISTING

Junior Support Engineer

£25,000 - £30,000
London, Soho

PLEASE CONTACT

Joe Goddard

I'm a Recruitment Consultant at Give A Grad A Go, focusing primarily on IT, Software & Engineering graduate jobs. 

My area of expertise

My working background has been in retail and hospitality, which has definitely prepared me for the fast-paced nature of recruitment! I work on IT, Software & Engineering graduate jobs, as well as a few Digital roles - ranging from Software Developers, to Support roles in high-growth tech startups.

Why I chose to work at Give A Grad A Go

After returning from living abroad, I threw myself into the graduate job hunt. I came across Give A Grad A Go by chance when applying for different recruitment roles and after a brief courtship I came to work for them. I've not looked back since!

The worst job I've had

I spent one summer working as a Field Sports Camp Co-ordinator, putting on events across Suffolk for local kids who wanted to get active. It would have been a great job... if any kids turned up! Due to a mess up with the advertising, no one knew we were even running the camp.

If you’re looking for IT support graduate jobs in London and you want to work for a globally recognised tech solutions company based in the heart of the city, look no further. As a Junior Support Engineer, you’ll get the opportunity to kick-start your graduate career, working for one of the UK’s leading connectivity and cloud services businesses.

Company profile

In this Junior Support Engineer graduate job, you will be working for a technology driven company that provides connectivity and data management services to the media and entertainment industry. Based in Central London, they enable their clients to manage and transfer valuable content quickly and securely through an extensive range of technical solutions with the backing of unparalleled technical support. With offices in America and Australia, a presence in several other cities worldwide, and a book of clients that includes the likes of Warner Bros, NBC Universal and HBO, they are widely regarded as one of the leading technical solutions businesses in the UK.

Job description

In this Junior Support Engineer graduate job, you will be working within a talented and highly motivated support team to service a global client base. Learning how to use practical engineering systems in a dynamic, forward thinking technical environment, you will be providing exceptional support to clients over the phone, via email and face to face. With a defined training plan in place, you will be able to develop both your technical and client-facing skills, working in an environment that will enable you to progress quickly.

Key responsibilities

In this Junior Support Engineer graduate job, your responsibilities will include:

  • Ensuring the installation, configuration and ongoing maintenance of all equipment both within the network and at client’s companies
  • Providing telephone and email support to clients across the entire range of services and solutions
  • Troubleshooting both wired and wireless connectivity issues
  • Attending client meetings to provide technical support to studio co-ordinators Developing and planning process and system documentation

So, what are we looking for?

  • A technical degree in a related discipline, such as Computer Science or Computer Networks
  • A good working knowledge of TCP/IP and VLANS networking
  • Hands-on experience with networking devices, such as Juniper, HP, Dell, Cisco Knowledge of security mechanisms for both networking and computing (firewalls, password, antivirus)
  • Experience with System Administration of OSX or Linux Competency in a programming/scripting language e.g. Python would be a huge plus
  • A real team player with an eagerness to work in an informal environment
  • Excellent interpersonal and organisational skills

What else is on offer?

  • A very competitive starting salary of between 25,000 - 35,000, depending on experience
  • The chance to be part of a high-growth modern organisation, working with experienced engineers
  • Excellent on-call benefits
  • Structured salary reviews
  • Excellent training and the opportunity to learn new programming languages The chance of international travel to one of their clients’ many offices!

Are you interested in support graduate jobs in London and have some hands-on experience in networking? If you want to kick-start your graduate career at a leading solutions business, apply for this Junior Support Engineer job in London today!

 
MORE JOBS LIKE THIS

Junior HR Advisor - Tech Startup

image
image
£25,000 - £30,000
London
HR

Looking for HR graduate jobs in London and want to work for a fast-growing tech platform? Having just received big funding, this HR tech startup are in the midst of big expansion – so it’s the perfect time to join their team as an HR Advisor.

Company profile

In this Junior HR Advisor graduate job, you will be joining a revolutionary platform that transforms traditional HR processes for hundreds of businesses. Based in London, their cutting-edge platform enables businesses to onboard new hires, store employee records and manage their team directory. With modern open-plan offices based right in the heart of “tech city”, the company are continuing to develop the platform and simultaneously expand their team.

Job description

In this Junior HR Advisor graduate job, you will be responsible for looking after the HR advice customers in order to understand their businesses, challenges and HR requirements. You’ll be providing support on a daily basis via live chat and over the phone – so exceptional communication skills are key. You will need to have a thorough understanding of modern and current HR best practices, as you will be influencing and providing advice on how to improve these practices within other businesses.

Key responsibilities

In this Junior HR Advisor graduate job, your responsibilities will include:

  • Communicating with customers via live chat and phone to understand their challenges and provide insight
  • Helping to build best in class policies and contracts for customers
  • Keeping customers and the team up to date with the latest changes in HR policy and law
  • Looking for ways to influence customers’ HR strategy
  • Input into wider product decisions across the company
  • Supporting the HR team with administrative tasks on a daily basis

So, what are we looking for?

  • Educated to degree level, ideally with a minimum of a 2.1
  • Previous proven experience in a heavily administrative role
  • Any experience in an HR environment would be an added bonus
  • Excellent communication skills, both written and verbal
  • A proactive and ambitious person with a real ‘can-do’ attitude
  • A real passion for the startup industry and an active interest in how small businesses operate and grow

What else is on offer?

  • A great starting salary of between 25,000 - 30,000
  • The chance to join a company who really care about personal development, and offer a 500 yearly learning budget
  • Equity options
  • Plenty of social events – from team breakfasts & lunches to weekend company retreats and nights out!
  • Cycle to work scheme
  • Unlimited holiday allowance and a flexible working schedule

Looking for HR graduate jobs in London and want to join a fast-growing HR tech startup? If you’re proactive and personable, with a ‘can-do’ attitude to work, apply for this Junior HR Advisor job in London today!

Discover more Digital Graduate Jobs

MORE Apply

Account Manager

image
image
£24,000 - £26,000
London
Account Management

Looking for account manager graduate jobs in London and want to work in the education sector? An award-winning EdTech startup is now looking for an ambitious and personable Account Manager to join their growing team.

Company profile

In this Account Manager graduate job, you will be joining an innovative EdTech startup who have created an online platform designed to transform and simplify the university application process for students. Over the course of the last 6 years, they have amassed a vast customer base – and are used in over 1000 schools worldwide. Backed by a vast number of students, teachers, politicians and business leaders, their rapid growth is showing no signs of slowing.

Job description

In this Account Manager graduate job, you will be collaborating with a number of partner schools in cities around the world, working to plan and drive forward a number of projects. You will be responsible for partner management, training and support, as well as taking the initiative to foster the community of partners. It’s essential that you have fantastic communication skills and a real knack for people – as you will be acting the primary point of contact for customers and for the London team alike.

Key responsibilities

In this Account Manager job, your responsibilities will include:

  • Acting as a first point of contact for enquiries from the existing partners, and prospective partners
  • Taking responsibility for onboarding new schools and ensuring that they are set up on the platform through skype calls and webinars
  • Contributing to the onboarding materials and processes
  • Ensuring that existing training materials are implemented and constantly improved
  • Acting as the central point of contact for schools and staff that need to be trained remotely
  • Take responsibility for improving existing training materials and processes
  • Ensure that the help and guidance available to teachers is accurate and up to date
  • Taking full responsibility and ownership on your projects from start to finish

So, what are we looking for?

  • A 2.1 or above from a good university
  • An adaptable and innovative character
  • Exceptional rapport building skills and a great phone manner
  • Strong organisational and time management skills
  • Someone who is tech-savvy and confident with MS Excel, Powerpoint and Word
  • Interest or experience in the education sector is a huge advantage
  • The ability to work well under pressure
  • Ideally, some phone-based experience

What else is on offer?

  • A highly competitive starting salary of between 24,000 - 26,000
  • The chance to work at an innovative start up where your ideas will be heard!
  • A great place to learn and grow - you will constantly be presented with new challenges and projects
  • The chance to join one of the UK’s most exciting EdTech startups and help make careers guidance better for everyone
  • Big responsibility from the start – you’ll have ownership on your projects from start to finish
  • Great offices in the heart of Hoxton
  • Team bonding and social events

Looking for relationship manager graduate jobs in London and want to join one of the UK’s leading EdTech platforms? If you’re a personable graduate with a knack for people, apply for this Account Manager job in London today!

Discover more Digital Graduate Jobs

MORE Apply

Business Development Executive - EdTech

image
image
£20,000 (OTE £32,000)
London
Sales

Looking for sales graduate jobs in London and want to earn OTE of up to 32k in your first year? A multi-award winning startup, whose revolutionary online platform is used globally, is on the lookout for a Business Development Executive with an interest in education, to join their growing team.

Company profile

In this Business Development Executive job, you will be joining an innovative EdTech startup who have created an online platform designed to transform and simplify the university application process for students. In just over 6 years, they have amassed a vast customer base – backed by thousands of students, teachers, politicians and business leaders, and now used by more than 25% of UK secondary schools. Based in the heart of London, they are already used by more than 1,000 schools all over the world - in the UK, USA, Canada, Hong Kong and Europe. Plus, their rapid growth is showing no signs of slowing!

Job description

In this Business Development Executive graduate job, you will be tasked with selling their unique platform in a compelling and engaging way – proactively reaching out to startup businesses through telephone calls and online channels based on pre-approved target list and guidelines. You will support their Area Managers by researching, identifying and approaching potential clients to book in, as well as securing in-person meetings with senior leadership at prospective schools and colleges. You will need to be adaptable, energetic and personable - as you’ll be working to build up the prospective client base to increase their global presence.

Key responsibilities

In this Business Development Executive graduate job, your responsibilities will include:

  • Researching and identifying new leads in order to secure in-person meetings
  • Preparing personalised campaigns to reach new prospects
  • Using your own initiative to think of new and innovative ways to approach new clients
  • Contacting potential clients via phone, email and social media to explain the EdTech platform in a compelling manner, and to secure in-person meetings
  • Being the first port of call for inbound leads
  • When not otherwise engaged on work related to generating new business, supporting the office team with administrative tasks and projects

So, what are we looking for?

  • A 2.1 or above from a good university
  • A minimum of 6 months’ B2B sales experience
  • An adaptable and innovative character
  • Someone who is both tenacious and resilient is essential
  • An entrepreneurial mind set with an adaptable and innovative character
  • Strong organisational and time management skills
  • Someone who is tech-savvy and confident with MS Excel, Powerpoint and Word
  • A keen interest or experience in the education sector is a huge advantage
  • The ability to work well under pressure

What else is on offer?

  • A competitive starting salary of 20,000 + uncapped commission (OTE 32,000)
  • The chance to work at an innovative start up where your ideas will be heard!
  • Subject to your own and the company’s performance, in addition to your salary you will earn an annual bonus
  • The chance to influence the company’s direction
  • A great place to learn and grow - you will constantly be presented with new challenges and projects
  • The chance to join one of the UK’s most exciting EdTech startups and help make careers guidance better for everyone
  • Great offices in the heart of Hoxton
  • Team bonding and social events

Looking for sales graduate jobs in London and want to join one of the UK’s leading EdTech platforms? If you’re a personable graduate with a knack for people, apply for this Business Development Executive job in London today!

Discover more Sales Graduate Jobs

MORE Apply