Junior Support Engineer

£25,000 - £35,000


Joe Goddard

I'm a Recruitment Consultant at Give A Grad A Go, focusing primarily on IT, Software & Engineering graduate jobs. 

My area of expertise

My working background has been in retail and hospitality, which has definitely prepared me for the fast-paced nature of recruitment! I work on IT, Software & Engineering graduate jobs, as well as a few Digital roles - ranging from Software Developers, to Support roles in high-growth tech startups.

Why I chose to work at Give A Grad A Go

After returning from living abroad, I threw myself into the graduate job hunt. I came across Give A Grad A Go by chance when applying for different recruitment roles and after a brief courtship I came to work for them. I've not looked back since!

The worst job I've had

I spent one summer working as a Field Sports Camp Co-ordinator, putting on events across Suffolk for local kids who wanted to get active. It would have been a great job... if any kids turned up! Due to a mess up with the advertising, no one knew we were even running the camp.

If you’re looking for IT support graduate jobs in London and you want to work for a globally recognised tech solutions company based in the heart of the city, look no further. As a Junior Support Engineer, you’ll get the opportunity to kick-start your graduate career, working for one of the UK’s leading connectivity and cloud services businesses.

Company profile

In this Junior Support Engineer graduate job, you will be working for a technology driven company that provides connectivity and data management services to the media and entertainment industry. Based in Central London, they enable their clients to manage and transfer valuable content quickly and securely through an extensive range of technical solutions with the backing of unparalleled technical support. With offices in America and Australia, a presence in several other cities worldwide, and a book of clients that includes the likes of Warner Bros, NBC Universal and HBO, they are widely regarded as one of the leading technical solutions businesses in the UK.

Job description

In this Junior Support Engineer graduate job, you will be working within a talented and highly motivated support team to service a global client base. Learning how to use practical engineering systems in a dynamic, forward thinking technical environment, you will be providing exceptional support to clients over the phone, via email and face to face. With a defined training plan in place, you will be able to develop both your technical and client-facing skills, working in an environment that will enable you to progress quickly.

Key responsibilities

In this Junior Support Engineer graduate job, your responsibilities will include:

  • Ensuring the installation, configuration and ongoing maintenance of all equipment both within the network and at client’s companies
  • Providing telephone and email support to clients across the entire range of services and solutions
  • Troubleshooting both wired and wireless connectivity issues
  • Attending client meetings to provide technical support to studio co-ordinators
  • Developing and planning process and system documentation

So, what are we looking for?

  • A technical degree in a related discipline, such as Computer Science or Computer Networks
  • A good working knowledge of TCP/IP and VLANS networking
  • Hands-on experience with networking devices, such as Juniper, HP, Dell, Cisco
  • Knowledge of security mechanisms for both networking and computing (firewalls, password, antivirus)
  • Experience with System Administration of OSX or Linux
  • Competency in a programming/scripting language e.g. Python would be a huge plus
  • A real team player with an eagerness to work in an informal environment
  • Excellent interpersonal and organisational skills
  • A valid drivers license

What else is on offer?

  • A very competitive starting salary of between 25,000 - 35,000, depending on experience
  • The chance to be part of a high-growth modern organisation, working with experienced engineers
  • Excellent on-call benefits
  • Structured salary reviews
  • Excellent training and the opportunity to learn new programming languages
  • The chance of international travel to one of their clients’ many offices!

Are you interested in support graduate jobs in London and have some hands-on experience in networking? If you want to kick-start your graduate career at a leading solutions business, apply for this Junior Support Engineer job in London today!


New Business Development Executive


Are you looking for sales jobs in London and interested in working for a fast-growing tech startup? This impressive lead generation business are growing quickly, and are also looking to expand their team – could you be the New Business Development Executive they’re looking for?

Company profile

In this New Business Development Executive graduate job, you will be joining an exciting young startup based in the heart of East London. They focus on saving small businesses in the hospitality sector valuable time by qualifying leads. Their pioneering tech platform has already made its mark on the startup scene – and as they enter a period of unprecedented growth, they are now on the lookout for an enthusiastic graduate to join their team.

Job description

In this New Business Development Executive graduate job, you will make an important addition to the acquisition team. It’s a truly exciting time to be joining this fast-growing tech startup, and your new business activities will directly impact the future of the business. You will need to be ambitious and independent, as you will be qualifying inbound leads, developing your pitching and sales techniques through internal and external training, and taking charge of your own lead generation campaigns.

Key responsibilities

In this New Business Development Executive graduate job, your responsibilities will include:

  • Bringing on new business and signing up new clients to their platform
  • Handling inbound queries, qualifying and making the first point of contact via email and phone
  • Carrying out research into relevant markets and building up your own list of outbound relevant leads
  • Owning email campaigns and LinkedIn research for new business
  • Developing your pitch structure – they handle their sales in a consultative way and there will be support to ensure you are carrying out new business in this style

So what are we looking for?

  • A highly driven graduate, ideally with a minimum degree result of a 2.1
  • Minimum 6 months’ commercial experience in a phone-based role would be a bonus
  • A fantastic communicator, both written and verbal
  • Self-motivated person who thrives in a startup environment
  • Someone who is highly target-driven
  • A creative mindset and keen to explore innovative ways to bring on new business

What else is on offer?

  • A great starting salary of 21,000, plus generous commission
  • The opportunity to join a young startup and make a real impact on their growth as a company
  • Awesome open-plan and trendy shared office space just off Brick Lane
  • Office dogs
  • Internal and external training

Looking for sales graduate jobs in London, and interested in joining a fast-growing lead qualification platform? If you’re ambitious and proactive, with a flair for sales, apply for this New Business Development Executive job in London today!

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Logistics & Operations Administrator

£20,000 - £25,000

If you’re looking for operations graduate jobs in London and you’re interested in breaking into the technology sector, this Logistics & Operations Administrator graduate job in London could be the perfect role for you! You’d be joining one of the UK’s most exciting startups, whose indestructible, ergonomic phone cases have become a huge international success.

Company profile

In this Logistics & Operations Administrator graduate job, you will be joining a fast-growing phone accessories company whose recent blockbuster crowdfunding campaign raised over $2.5 million in pre-orders. With offices in London and China, they are looking to increase their retail exposure by targeting major department stores and e-commerce sites around the world. With a unique product that has received plenty of media attention, this early-stage startup are in the midst of rapid global expansion.

Job description

In this Logistics & Operations Administrator graduate job, you will be working closely with the COO and the Head of Logistics & Operations to ensure the smooth running of the logistics and operations functions. Your role will involve finding and negotiating new strategic partners, sourcing new delivery products and implementing new systems and processes to ensure that customers have a fantastic end-to-end experience. As an integral part of an early-stage startup, you will be able to see the impact of your work on the success and growth of the company.

Key responsibilities

In this Logistics & Operations Administrator job, your responsibilities will include:

  • Updating retail reports daily using Excel to ensure information is accurate
  • Working with warehouses to ensure that orders are fulfilled in a timely manner, and all systems are up to date with correct inventory
  • Understanding and being able to interpret stock availability to the Business Development team
  • Sourcing, tracking and shipping information for dispatched orders
  • Requesting and comparing shipping quotes for international and domestic orders
  • Effectively communicating requests of the Business Development team to warehouse logistics experts
  • Providing order status updates to clients
  • Assisting team in investigating issues related to dispatched orders
  • Collating documentation and information to arrange shipments (booking forms, dimensions, certificates and invoices)
  • Ensuring effective communication between the UK and China teams
  • Managing all daily processing of manual orders and invoicing, ensuring payments are scheduled in a timely manner

So, what are we looking for?

  • A 2.1 degree from a top university, ideally in a STEM subject
  • An Excel whizz with experience compiling reports and models from various sources - VBA experience would be a huge plus!
  • Excellent communication and presentation skills
  • Strong attention to detail
  • Previous experience in startup environments is preferable – a burning desire to learn all you can about building a brand in an exciting industry is essential!
  • Experience in managing external stakeholders is desirable
  • Experience and exposure to mainstream e-commerce applications (WooCommerce, Shopify, Shipstation, Pipedrive, Salesforce, PowerBI and Xero) and Order Management systems is desirable

What else is on offer?

  • A great starting salary of between 20,000 – 25,000
  • Your own personal work laptop
  • A sociable and collaborative co-working space in an ideal location
  • Huge opportunities for progression
  • The chance to join a high-growth startup in the midst of global expansion
  • A sociable team with free beer on tap, happy hour Thursdays and regular team outings!
  • The chance to join an exciting tech startup with an innovative product under their belt

Looking for logistics graduate jobs in London, and want to join a leading mobile accessory business? If you’re an ambitious graduate with an interest in working for a tech startup, apply for this Logistics & Operations Administrator job in London today!

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Graduate IT Consultant


Are you looking for IT consultant graduate jobs in London, and want to join a leading financial software provider which operates within the wealth management space. With a vast portfolio of clients and several prestigious awards under their belt, they are now seeking a Graduate IT Consultant to join their team in London.

Company profile

In this Graduate IT Consultant job, you will be joining a well-known software provider which works to improve the performance of their clients by providing market-leading software, consultancy and training. With offices in London and Birmingham, they pride themselves on tailoring their approach to each one of their financial clients, which include major wealth management companies and stockbrokers. With over 30 years’ experience in finance, they are a well-established name in the wealth management industry.

Job description

In this Graduate IT Consultant job, you will be given the opportunity to develop many different skills. The role is very much customer-facing, but you will also learn about the finance and investment management industries, as well as how to explain technical issues in a simple manner to clients. The company prides themselves on growth from within, so this is a great opportunity to develop in other areas such as project management, consultancy or client relationship management – and is perfect for someone looking to gain exposure to different parts of the business.

Key responsibilities

In this Graduate IT Consultant job, your responsibilities will include:

  • Being the first port of call for client issues
  • Reviewing incidents and requests, passing them onto the relevant departments
  • Keeping track of critical incidents and updating stakeholders on appropriate resolutions
  • Providing support to clients on all queries
  • Liaising with relevant departments to find solutions

So, what are we looking for?

  • A minimum of a 2.1 from a top university
  • Fantastic communication and interpersonal skills
  • An analytical mindset and an active problem-solver
  • The drive to achieve quality results in a complex and demanding environment
  • A high level of computer literacy as well as an excellent command of English
  • Impeccable organisation and time management skills

What else is on offer?

  • A competitive starting salary of 25,000
  • A fantastic opportunity to join an established software company who pride themselves on developing from within
  • Cinema tickets and price gym membership
  • 25 days holiday plus public holidays
  • Cycle to work scheme
  • Private medical healthcare scheme

Looking for IT consultant graduate jobs in London, and want to join a leading financial software provider? If you’re an analytical graduate with an interest in tech, apply for this Graduate IT Consultant job in London today!

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