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IT Support Coordinator

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Alex Anderson

My current role within Give A Grad A Go is as a Recruitment Consultant for the Corporate Desk. I work mostly on technology and digital graduate jobs, often within emerging markets like FinTech, PropTech and EdTech.

My area of expertise

The Corporate Desk works predominantly within the financial realm, but often in combination with innovative, high-growth indsutries like FinTech and InsurTech. I work on a range of graduate jobs within these industries - from IT roles to Business Development and Project Manager graduate jobs - meaning that I get to speak to a number of very different candidates on a daily basis!

Why I chose to work at Give A Grad A Go

Having worked in Executive Search, I knew that I enjoyed interacting with people, building strong relationships, and being able to help candidates find a job they love! I was unsure about going into mainstream recruitment, but having looked at my background Give A Grad A Go invited me in to meet the team. I immediately fell in love with the company culture, the people and the various ways in which Give A Grad A Go goes the extra mile to help candidates secure their dream career. Following a successful set of interviews, here I am!

The worst job I've had

I can honestly say that I've been lucky enough to have enjoyed every one of my previous roles - from working over the summer at McDonald's after my A-Levels, to leading a team and training at new cafe openings within M&S, I have worked with some amazing people and look back fondly at every experience.

Looking for IT support graduate jobs in London and want to work for a leading global design agency? If you’re a technical graduate interested in working for one of the most distuptive branding and design companies in the UK, apply for this IT Support Coordinator job in London today.

Company profile

In this IT Support Coordinator graduate job, you will be joining a London-based design agency, who also have offices in New York and Melbourne. Their impressive client portfolio comprises a range of huge global brands - including Twinings, Carling, Belvedere and McCain. Specialising in strategy, design and activation, they are a multi award-winning agency whose unique branding always makes a global impact.

Job description

In this IT Support Coordinator graduate job, you will be working closely with the IT Director to ensure the smooth running of all things IT and facilities-related across the business. You will provide IT assistance to a range of teams within the agency - whether it be setting up a machine for a new starter, preparing the AV equipment for a client meeting, or updating new systems and software. You will need to have a good technical grounding, including a degree in an IT-related discipline, as this varied role will require you to provide exceptional hardware and software support.

Key responsibilities

In this IT Support Coordinator graduate job, your responsibilities will include:

  • Setting up new machines for staff in all departments
  • Maintaining and updating IT systems that automate build processes
  • Providing both hardware and software support
  • Maintaining AV suites in meeting rooms, and setting up AV at events
  • Maintaining stock levels of print, consumables and peripherals
  • Ensuring maximum availability of computer systems throughout the agency
  • Administering telephone systems – both mobile and traditional
  • Taking responsibility for the IT hardware and software, including their maintenance
  • Assisting in building and maintaining a definitive log of all equipment and software currently used in the business
  • Researching and evaluating new technologies
  • Familiarising yourself with the building infrastructure
  • Capturing and recording issues with building infrastructure - including, networking, lighting, and building management system
  • Liaising with the IT Director and Finance team when actioning remedies and fixes for building and tenants

So, what are we looking for?

  • A 2.1 degree in a IT-related discipline
  • Exceptional communication skills, in order to explain complex IT issues to non-technical colleagues
  • Knowledge of both Mac and PC functionality
  • Experience managing IT systems in a working environment or the propensity to learn
  • A broad understanding of computer systems, applications and operating systems
  • An interest in the creative sector

What else is on offer?

  • A starting salary of 21,000
  • Modern and spacious offices in Central London
  • The opportunity to work for a world-renowned, award-winning business
  • Huge scope for personal progression
  • A sociable team with quarterly events and parties and no expense spared annual trips away!
  • Company pension scheme

Looking for IT jobs in London and want to work for a leading design agency? If you’re a sound communicator and looking to start your career in IT Support, don’t wait around - apply for this IT Support Coordinator job in London today!

 
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