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Graduate Account Manager - HealthTech

£25,000
London, Old Street

PLEASE CONTACT

Claire Donaldson

As Give A Grad A Go's Team Leader, I am responsible for leading a team of four Consultants and two Resourcers. It’s my job to make sure that my team are supported, getting all the help they need in order to grow within the business, as well as managing my own client base.

My area of expertise

My team and I work with clients within a huge array of sectors - including FinTech, Recruitment, FMCG and Retail to name a few. We are also building a solid client base within some emerging markets including MedTech, HealthTech, EdTech and InsurTech (everything tech!)

Why I chose to work at Give A Grad A Go

I came in to the office to discuss which graduate jobs might be right for me, and realised straight away that my ideal place to work would be somewhere like Give A Grad A Go. I’d started the job hunt looking at Marketing & Advertising roles, but soon realised that a role in Recruitment would offer me the exact opportunities I was looking for - networking with clients, being rewarded for hard work and chatting with graduates and clients on the phone. After spending 3 memorable hours in the office, Cary offered me a job and I accepted straight away! I’ve now been here for 3 years - and counting!

The worst job I've had

Every summer I worked on a local farm as a waitress. The role had it perks (lots of hefty bacon butties) - but mucking out the barns and the smell of manure really took its toll....

Looking for account manager jobs in London and want to join a market leading data analytics & insights company?

Company profile

In this Account Manager graduate job, you will be joining a leading HealthTech company, who have developed the UK's first product price benchmarking platform for the Health Service. Based in the heart of London, their pioneering platform is now used UK-wide by the NHS, helping buyers to make sense of the billions of pounds that is spent each year. Following huge success in the UK, the company knows that their applications are relevant to health systems across the world, and they are looking to go global, by doubling in size in the next year alone.

Job description

In this Account Manager job, you will be joining the wider account management team, working to ensure the successful onboarding and adoption of new customers. With support from the marketing, product & data enrichment teams, you will need to sell the concept of successful onboarding to clients, as well as identify the activities and patterns that produces a 30-day onboarding per customer. As the number of customers regionally grow, they need to ensure that their customers are fully engaged and utilising the service effectively; so they are looking for an Account Manager to help them do so.

Key responsibilities

In this Account Manager graduate job, your responsibilities will include:

  • Proactively engaging with customers to ensure they are successfully onboarded
  • Delivering webinars
  • Arranging and delivering customer events
  • Running email and call campaigns to customers
  • Incentivising customers to self on board and use the product
  • Determining what activities will ensure customers are successfully onboarded.
  • Collaborating with teams across the business (e.g. Marketing, Product) and sharing any insights that can assist in evolving the client experience
  • Experimenting and innovating with techniques to ensure ongoing customer success
  • Building and refining internal processes that can scale as the team grows
  • Collecting and collating feedback from customers to highlight key issues that may prevent increased certification rate and data live rate

So, what are we looking for?

  • A minimum of a 2.1 from a top university
  • An analytical degree (Maths or Science-based) is desirable
  • Intermediate level of MS Excel
  • Organised, self-motivated and comfortable working with limited guidance
  • Strong listener with a compassionate but firm approach
  • Conversational, personable, optimistic & inquisitive
  • Can handle rejection and objections
  • Highly motivated, driven & ambitious
  • Knowledge of the NHS and/or procurement, supply chain and finance data would be advantageous

What else is on offer?

  • A great starting salary of 25,000 with a salary review every 3 months
  • Employer-paid health insurance and health cash plan
  • Pension scheme with employer contribution of up to 5%
  • 25 days leave (with option to purchase additional leave)
  • Possibility of employee options/EMI (commonly called shares)
  • Social events and fun quarterly activities
  • Retail and leisure discounts

Looking for account management graduate jobs and want to join a growing HealthTech startup? If you’re a people-person with an interest in healthcare, apply for this Account Manager job in London today!

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HR Coordinator - Diversity & Inclusion

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£30,000 - £40,000
London
Administration

Looking for HR graduate jobs in London and want to join a research facility anchored within one of the world's biggest tech giants?

Company profile

In this Diversity & Inclusion Coordinator graduate job, you will be joining one of the world's largest AI companies. Founded in London in 2010, they were acquired by a global technology giant in 2014, and now have additional research centres across Canada, and in California. Based in the hub of King's Cross, the company play a critical role and responsibility in defining how AI research is conducted, and ultimately what it can do for the world and some of its biggest problems.

Job description

In this Diversity & Inclusion Coordinator graduate job, you will have the chance to join a unique people-first business which is growing at a remarkable pace. You will be working with some of the best and brightest minds, and will need to be an incredibly organised and proactive individual, with brilliant communication skills. You will have a real passion for Diversity & Inclusion and will be able to demonstrate, and act on this as you develop your career.

Key responsibilities

In this Diversity & Inclusion Coordinator graduate job, your responsibilities will include:

  • Coordinating all Diversity & Inclusion activities
  • Providing project and administrative support for key external and internal projects and events
  • Supporting the team in implementing the Diversity & Inclusion strategy
  • Building strong relations within internal teams
  • Coordinating with external partnerships such as universities, charities and conferences
  • Developing an up-to-date knowledge of developments within wider policy, environment, equality law and sector trends
  • Coordinating budgets and managing finance

So, what are we looking for?

  • Experience in administration, particularly with managing complex diaries
  • 2 years + commercial experience post-university is desirable
  • Experienced in coordinating events is essential
  • Previous HR experience would be a bonus
  • Evidence of work which has shown your commitment to diversity and inclusion is essential
  • Someone who is flexible and highly responsive to the needs of internal teams
  • Expert knowledge of using standard office tools, including spreadsheets
  • Fantastic communication and influencing skills and intuitively build relationships with highly intelligent people from diverse backgrounds
  • Someone who can remain calm under pressure and is able to handle a range of issues with diplomacy and discretion
  • Someone who is prepared for anything and willing to roll up their sleeves in order to get the job done - no task is too big or too small

What else is on offer?

  • A great starting salary of between 30,000 - 40,000 depending on experience
  • An exceptional opportunity to join the ranks of an inspirational business whose mission is to work towards making high-profile technological breakthroughs that are changing the world we live in, for the better.
  • Personal and professional development is taken incredibly seriously at the company – excellent training and support will be on offer
  • Generous benefits and perks package

Looking for HR graduate jobs and keen to support the running of a leading tech company? Apply for this Diversity & Inclusion Coordinator graduate job in London today!

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IT Support Technician

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£20,000 - £25,000
London
Support

Looking for IT support graduate jobs in London and want to join a leading luxury retailer?

Company profile

In this IT Support Technician graduate job, you will be joining a luxury retailer, who are the UK’s leading manufacturer of luxury sofas and bespoke furniture. Widely renowned for their hand-built craftsmanship, bespoke styles and finishes, the company specialise in furniture, lighting and accessories for the luxury interiors market. With a rapidly growing team and an increase in business, they are now in need of an IT Support Technician to assist their team with any technical issues or roadblocks to streamline processes and increase efficiency.

Job description

In this IT Support Technician graduate job, you will be supporting the business in all areas regarding technology systems, as well as creating documentation and procedures. This varied role will see you offering support via multiple platforms and sites alongside supporting users across the business. You will be working with all internal staff (including supporting the online teams), in order to provide solutions for ad hoc technical support issues.

Key responsibilities

In this IT Support Technician graduate job, your responsibilities will include:

  • Providing technical support to internal staff
  • Logging issues and maintaining full documentation, plus creating supporting documents where necessary
  • Responding to enquiries from staff and helping them resolve any hardware or software problems
  • Installing, configuring and maintaining computer and network operating systems and application software as appropriate
  • Managing Apple and Windows laptops
  • Responding to end-user tickets in a timely and professional manner
  • Monitoring daily server and workstation backups
  • Maintaining the wired and wireless network in and between the company office locations, including the firewall and switch arrays
  • Being mindful of IT budgets and driving down costs where possible

So, what we are looking for?

  • Strong knowledge of Windows 7/10, Windows Server 2012/2016 and Microsoft Office 2016
  • Experience in managing and upgrading hardware and software
  • Knowledge of IOS / Android platforms
  • Experience with virtualized platforms (Hyper-V or VMWare) is desirable

What else is on offer?

  • A competitive starting salary of between 20,000 - 25,000, depending on experience
  • The opportunity to take on high levels of responsibility early in your career
  • Plenty of opportunity for progression
  • A social and upbeat working environment
  • Potential business trips to Portugal

Are you looking for IT support graduate jobs in London? Are you a bright, ambitious person looking to gain experience in an IT support role? If you have a solid technical grounding, apply for this IT Support Technician job in London today!

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London
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Looking for technology graduate jobs in London and want to join a rapidly growing FinTech startup?

Company profile

In this Technology Consultant job, you will be joining a market-leading startup that helps a number of innovative tech companies make the most of government funding schemes. They are experts in the world of R&D tax credits, and over the course of the last 8 years, the company have raised over 75 million for over 600 companies - maintaining a 100% success rate across the board.

Job description

In this Technology Consultant job, you will be expected to quickly gain a deep understanding of the funding schemes the client offers, and get stuck in helping clients to get the best out of the business within a few weeks. You’ll be at a pivot point between our account management and delivery teams, often accompanying clients on their journey with us from initial conversations right through to funding. You will need to be very technical and have proven experience working with developers / CTO's about technology.

Key responsibilities

In this Technology Consultant job, your responsibilities will include:

  • Researching clients to understand their project and the funding options available to them
  • Drafting questions to interview a client to further probe into their technology and really get to grips with their product
  • Meeting and liaising with CTO's of tech companies to understand if they are eligible for funding schemes
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  • Finalising technical reports
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So, what are we looking for?

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  • Experience within engineering and science, outside of academic (e.g. work experience or a placement year in this field)
  • Confident speaking about all things tech
  • Previous experience with liaising with developers / CTO's about technical aspects
  • A strong rapport-builder with excellent verbal and written communication skills
  • A confident, independent self-starter who loves finding new ways of engaging clients
  • Confidence working with minimal supervision
  • Excellent organisational skills - you must be able to efficiently work across multiple projects
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What else is on offer?

  • A highly competitive starting salary of between 25,000 - 35,000
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Looking for Technical Consultant jobs in London and want to join an exciting FinTech startup? If you’re a proactive graduate with great communication skills, apply for this Technical Consultant job in London today!

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