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Client Services Associate - EdTech

£21,000 (OTE upto £28,000)

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Luke Owen Edmunds

I am a Recruitment Consultant, so I talk to recent grads, try and elucidate what roles they would be best suited to and would enjoy most, and give them advice on their CV and applications.

My area of expertise

Through my time at Give A Grad A Go so far, I have had the opportunity to work on many roles in a variety of sectors. But because of my scientific background I enjoy working on the graduate jobs that we have on in the MedTech and HealthTech sectors, plus the odd bit of digital marketing too!

Why I chose to work at Give A Grad A Go

I initially used Give A Grad A Go to help me find a job. I got to the final stages of lots of jobs, but nothing was quite the right fit for me. When I came in to talk to some of the Consultants here, one of them suggested that I come and interview here! I hadn’t considered graduate jobs in recruitment before, but upon careful consideration I thought that it would be an excellent chance for me to develop myself, as well as help out graduates who are going through exactly what I was.

The worst job I've had

I wouldn't say that I have had any really terrible jobs thankfully! However there have certainly been some tough moments that have not been too much fun. The closest I have come to quitting is when I worked on a sheep farm in Australia. It was the middle of summer, about 40 degrees and we were working in the wool shed. The roof was corrugated iron and only made it hotter - after a few hours of hard physical work I had definitely had enough!

Looking for client services graduate jobs in London? Want to work for a fantastic education technology company that has accrued a user base of over 2 million? Based in the heart of East London, this impressive EdTech business are looking for a graduate Client Services Associate to join their growing team.

Company profile

In this Client Services Associate graduate job, you will be joining one of the fastest-growing companies in the technology sector – whose vision is to completely transform the way that homework is approached in schools. A pioneering software solutions provider, they are making waves in the world of education, and competing with some of the world’s largest tech giants. In just 5 years, they have cracked the national market, now helping thousands of schools across the country manage their classroom, homework and teaching resources using cutting-edge technology.

Job description

In this Client Services Associate graduate job, you will be responsible for managing and developing a number of key client partnerships. Day to day, you will need to ensure that clients are kept in the loop, responding to any general queries or issues, and building rapport. You will need to be highly driven, self-motivated and ambitious, as you’ll be expected to draw on previous experience to manage and build on a number of relationships.

Key responsibilities

In this Client Services Associate graduate job, your responsibilities will include:

  • Developing existing client relationships
  • Responding to and troubleshooting any problems that arise for users
  • Building rapport with new clients
  • Managing the renewals process and upselling where appropriate

So, what are we looking for?

  • A degree from a good university
  • Previous experience in a client-facing / account management role would be a plus
  • An engaging communicator
  • Fantastic attention to detail
  • The ability to multi-task and prioritise under pressure
  • Someone who can efficiently manage a high volume of inbound communications
  • Excellent skills in Excel and IT in general
  • A high degree of initiative
  • The ability to think outside the box and challenge the norm

What else is on offer?

  • A great starting salary of 21,000 - plus OTE of 28,000!
  • Rapid career progression – including a number of great training and development programmes
  • A sociable team - everyone relaxes over drinks on a Friday as they take part in a round-up discussion of the company's weekly news
  • Generous commission based on the added value you bring to existing accounts
  • An excellent opportunity to join one of the UK's most exciting tech businesses

Looking for client services graduate jobs in London and want to join a revolutionary EdTech company? If you’re passionate about education and interested in earning up to 28,000 in your first year, apply for this Client Services Associate job today!

 
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