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Client Service Executive

£25,000 with (OTE £30,000)
London, Brixton

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Nicholas Roe

I’m a Recruitment Consultant at Give A Grad A Go, specialising in Banking & Finance graduate jobs.

My area of expertise

As a Recruitment Consultantant, I work on a wide range of roles - but my focus is mainly on Finance graduate jobs and Business Development / Sales graduate jobs.

Why I chose to work at Give A Grad A Go

I chose to work at Give A Grad A Go because of the effort the company has made to innovate in the recruitment industry. Beyond the great company culture and fantastic clients there is a strong ethic of providing a great service to our candidates which is often not found in our competitors.

The worst job I've had

By far, the worst job I've had was working as a hotel bartender, while my colleagues and the guests were lovely the same could not be said for my manager. He was generally horrible to all of us and actually threw a chair at me once. Plus, I was working a 55 hour week which was pretty terrible.

On the hunt for Client Services graduate jobs and have a keen interest in tech? A fantastic opportunity has just opened at rapidly growing tech firm who are looking for a motivated graduate to join their team- if this sounds exciting to you, apply now!

Company profile

In this graduate Client Services Executive job, you will be joining an international tech firm who provides analytics and information on businesses across the UK, to a range of clients from large corporations to universities and venture capitalists. This firm are focused on building strong relationships with their clients and maintaining an incredible service for a market leading product.

Job description

In this graduate Client Services Executive job, you’ll learn all about the industries surrounding high-growth companies in order to train our varied client-base to use the platform. You’ll think on your feet to come up with the best solutions for our subscribers’ commercial goals, and work with a range of different people from CEOs to analysts, being on hand to help with queries face-to-face and online. You will be working in Brixton alongside a tight-knit Account Management team and will be integral to the future of our product, communicating user feedback in order to steer the development of new features.

Key responsibilities

In this Client Services Executive graduate job, your responsibilities will include:

  • Training subscribers to use our online platform
  • Communicating user feedback back to the company
  • Helping with internal reporting and process improvements
  • Spotting opportunities for our Account Managers to up-sell or cross-sell (for instance, to sell our consultancy services)
  • Keeping up to date with and communicating new feature releases
  • Building excellent rapport with subscribers
  • Responding to complex queries

Job requirements

  • A 2:1 from a top University
  • Experience in a customer/client facing position (customer service, hospitality etc.)
  • A personable and organised graduate with an excellent telephone manner and written communication skills
  • The desire to meet and exceed measurable performance goals
  • A proactive, enthusiastic and confident individual looking to make their mark
  • An interest in tech or SaaS and keen to learn about the high-growth sector

Benefits of the job

  • A great starting basic salary of 25,000 with (OTE 30,000)
  • Fantastic training and development opportunities including financial support for external courses
  • A young, vibrant office in Brixton with a start-up atmosphere
  • Regular company socials and events
  • Free lunches and drinks fridge!

If you’re a personable and organised individual with a University degree looking for Client Services Executive graduate jobs, apply for this job role in Brixton today!

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