Job Listing

Client Services and Operations Executive

Salary £23,000 - £28,000
Location London, Notting Hill
Role Operations
Job Type Permanent
Size 1-20
Job overview
Our client is a fast-growing, education management company that run classes and workshops to help children get more active! They are now looking for a Graduate Operations Assistant to join their growing London team!

Looking for graduate Client Services jobs and Graduate Operations jobs in London? If you want to join a fast-growing education management company, apply to this Client Services Executive job in London today!

Company Profile

In this Operations Assistant role, you will be joining the Notting Hill head office of a fast-growth, early-years education startup, providing parents an inspiring and creative alternative to regular pre-schools. They organise dynamic and developmental exercise classes (developed by a team of former army, healthcare and childcare professionals) for children from 18 months to 7 years old which aim to teach them vital skills like teamwork and agility, whilst also challenging their minds. With 4 different locations around South-West London, their mission is to help children develop their confidence, coordination and communication skills in a fun, positive environment. This team of exercise and lifestyle enthusiasts are now looking for a Client- and Operations Assistant to join their lovely, sociable team!

Job Description

In this Operations Executive role in London, you will be a key player in ensuring that their classes are successful and run smoothly. You will be helping to run the daily business operations, reporting directly to the Operations Manager, as well as being the first point of contact for building and nurturing client relationships. You must be diligent, personable and extremely organised as you will be responsible for organising the staff who run the classes and juggling multiple plates at once. The team are looking for a switched-on, proactive self-starter who is eager to learn and develop their career in Operations and Client Services. You must be a personable communicator and be able to get on well with children as well as parents!

Key Responsibilities

In this Client Services Executive job, your responsibilities will include:

  • Working closely in a team to ensure the efficient running of all classes and events.
  • Client management, creating client accounts, booking and changing classes and dealing with inbound enquiries.
  • Managing staff availability and shifts to ensure all classes are correctly staffed.
  • Office management tasks, such as record keeping and diary management.
  • Creating new working practices and processes to help the business grow.
  • Accounting tasks such as invoicing and tax returns (full training will be provided here)

Job Requirements

  • A 2:1 degree from university
  • Excellent communication skills – both written and verbal
  • Strong organisation skills
  • Lots of positive energy and a fun personality!
  • A personable approach with strong relationship-building skills
  • A mature and switched-on attitude
  • Basic Microsoft Excel skills preferred

Benefits of the Job

  • A competitive starting salary of £23,000 - 28,000 depending on experience
  • 30 days holiday
  • Continuous training and development in operations
  • Chance to join a vibrant, social team with great welcoming company culture
  • Regular team dinners and social events throughout the year!

If you’re looking for Operations roles and like the idea of playing a key part in the development of a fast-growing education management company, apply for this Graduate Operations Assistant role in London now!

Discover more Operations Graduate Jobs in London and across the UK. Or find out the best way to answer common Interview Questions.

Give A Grad a Go is committed to being an equal opportunity employer. All qualified applicants will receive consideration regardless of race, religion, sexual orientation, gender, age, disability or other. We are continually finding ways to improve the way we work, read our Diversity and Inclusion promise for more information about this.

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Megan Pease
Recruitment Consultant