< JOB LISTING

IT Support Analyst

£22,000 - £25,000

PLEASE CONTACT

Joe Goddard

I'm a Recruitment Consultant at Give A Grad A Go, focusing primarily on IT, Software & Engineering graduate jobs. 

My area of expertise

My working background has been in retail and hospitality, which has definitely prepared me for the fast-paced nature of recruitment! I work on IT, Software & Engineering graduate jobs, as well as a few Digital roles - ranging from Software Developers, to Support roles in high-growth tech startups.

Why I chose to work at Give A Grad A Go

After returning from living abroad, I threw myself into the graduate job hunt. I came across Give A Grad A Go by chance when applying for different recruitment roles and after a brief courtship I came to work for them. I've not looked back since!

The worst job I've had

I spent one summer working as a Field Sports Camp Co-ordinator, putting on events across Suffolk for local kids who wanted to get active. It would have been a great job... if any kids turned up! Due to a mess up with the advertising, no one knew we were even running the camp.

If you’re looking for IT graduate jobs in London and you’re interested in sports, this IT Support Analyst job could be perfect for you. You’d be joining a pioneering interactive data platform who work with many of the world’s most prestigious sports teams and organisations – including the NFL, Wembley Stadium, and world-renowned football clubs like Liverpool FC, Arsenal FC and Manchester City.

Company profile

In this IT Support Analyst graduate job, you will be joining a fast-growing IT company who specialise in providing access control and exceptional fan engagement solutions for top sports clubs and organisations. Headquartered in London, the company have several offices across Europe and the US. Founded back in 2001, the company have been working for over 17 years to help some of the world’s best-known sports clubs expand their knowledge of their fans, and maximise their engagement accordingly.

Job description

In this IT Support Analyst graduate job, you will be responsible for implementing, maintaining and supporting payment solutions. Working with internal departments, third-party companies and a range of clients, you’ll be providing essential 2nd line support, resolving all payment-related queries quickly and efficiently. You’ll need to be able to work autonomously, as you'll be focusing on projects both independently and as part of a team.

Key responsibilities

In this IT Support Analyst graduate job, your responsibilities will include:

  • Technical incident management (call logging, troubleshooting, escalation)
  • 2nd line support – resolving queries regarding financial transactions
  • Investigating and resolving customer support enquires in line with compliance rules and company policy
  • Documenting critical and routine technical procedures as well as end user literature
  • Providing out of hours support

So, what are we looking for?

  • A 2.1 from a good university in an analytical discipline
  • Excellent communication, diagnostic and troubleshooting skills
  • Reliability and a willingness to solve clients demands
  • A keenness for new experiences, responsibility and accountability
  • The ability to establish good working relationship with customers and fellow colleagues
  • Working independently and as part of a team
  • Working to tight deadlines in a fast-paced environment

What else is on offer?

  • A competitive starting salary of between 22,000 - 25,000
  • 24 days holiday, plus bank holidays
  • Kitchen stocked with drinks, fruit and cereal
  • Lunch allowance
  • The chance to join one of the most exciting and unique tech platforms in the UK
  • The opportunity to work with some of the world’s most prestigious and high-profile sports clubs and organisations – perfect for a sports fanatic!

On the hunt for analyst graduate jobs in London and want to work for a leading data platform? If you’re both technically and analytically minded, apply for this IT Support Analyst job in London today!

 
MORE JOBS LIKE THIS

Business Development Executive - Tech Startup

image
image
£21,000 - £24,000
London
Sales

Are you looking for sales graduate jobs in London? Do you want to join one of London’s most ground-breaking tech startups? If you’re interested in developing your sales skills and learning from a team of 35+ IT professionals, stop what you’re doing and apply for this Business Development Executive job in London today!

Company profile

In this Business Development Executive graduate job, you will be joining a pioneering tech startup based in the heart of London. Founded by a group of Technical Consultants, they focus on providing infrastructure management, service design and IT outsourcing to a vast and varied portfolio of clients that includes Save The Children and JT Group. After perfecting their services and developing relationships with providers including Microsoft, Dell and Cisco, they’re now looking for a new Business Development Executive to help take their business to new heights.

Job description

In this Business Development Executive graduate job, you will be joining the dynamic and ambitious inside sales team, where you’ll be researching and identifying clients, developing leads, building strong relationships with potential clients, and qualifying inbound leads. You will be actively involved in all aspects of client relationships - including weekly reports, sales meeting and tracking pipelines. You’ll have the chance to progress quickly, receiving invaluable training and working closely with an experienced Business Development Manager to learn about the company’s products, services and how to support the sales process.

Key responsibilities

In this Business Development Executive graduate job, your responsibilities will include:

  • Researching and identifying clients
  • Building and sustaining strong relationships with potential clients
  • Using your own initiative to think of new and innovative ways to approach new clients
  • Contacting potential customers to identify issues with their existing IT systems and services
  • Working with the Business Development Manager to produce proposals and presentations for the customer
  • Working effectively within a team to meet and exceed challenging targets
  • Qualifying inbound leads
  • Using marketing automation tools to multiply and automate your productivity

So, what are we looking for?

  • A degree from a good university
  • Excellent relationship building and communication skills
  • A strong communicator, both written and over the phone
  • A proactive, confident and resilient approach
  • Excellent organisational skills
  • Someone who is target orientated and driven
  • Experience in technology sales is desirable

What else is on offer?

  • A competitive basic salary of between 21,000 - 24,000, plus generous commission (OTE 5,000)
  • The opportunity for hands on training and support from an experienced Business Development Manager
  • Excellent scope for progression and professional development
  • Monthly work socials
  • Fresh fruit, tea and coffee
  • Perkbox subscription (after probation)
  • 21 days annual leave
  • Beautiful offices in a highly desirable location

Looking for sales graduate jobs in London and want to help a tech startup expand their client portfolio? If you’re an ambitious and outgoing graduate with an interest in tech, apply for this Business Development Executive job in London today!

MORE Apply

Junior Support Analyst

image
image
£22,000 - £24,000
London
Support

If you’re looking for support graduate jobs in London and you’re interested in sports, look no further than this fantastic Junior Support Analyst job. Joining an interactive data platform developed specifically for the sports & entertainment, you’ll get the chance to kick-start your graduate career at one of the UK’s most innovative IT platforms.

Company profile

In this Junior Support Analyst graduate job, you will be joining a fast-growing IT company who provide access control and fan engagement solutions for top sports clubs and organisations. With offices in the UK and the US, they are the trusted solutions partner of multiple world-renowned sports companies, including the NFL, FIFA, Arsenal FC and Liverpool FC. Over the course of the last 17 years, they have helped some of the world’s most prestigious clubs and organisations to understand their respective audiences and boost their growth.

Job description

In this Junior Support Analyst graduate job, you will be responsible for the installation, maintenance and implementation of the fan engagement websites. On a daily basis, your role will involve you working with different teams of Developers, Designers, Support Analysts and Quality Assurance Testers to set up and test the websites accordingly. You will need to have great technical knowledge including basic HTML, CSS and SQL, as you’ll be expected to troubleshoot database issues and update clients on the status of their respective programmes.

Key responsibilities

In this Junior Support Analyst graduate job, your responsibilities will include:

  • Documenting critical and routine procedures as well as end user literature
  • Offering out of hours events support both remotely and on site
  • Upgrading and setting up fan engagement websites as well as basic testing
  • Keeping current live clients designs up to date via inhouse software
  • Database level trouble shooting
  • Providing product roadmaps, both internally and with the client
  • Taking part in weekly client update conference calls to meet the needs of their programme

So, what are we looking for?

  • A sound technical grounding
  • Basic knowledge of HTML, CSS and SQL
  • Close attention to detail
  • A great general understanding of web functions, accessibility, usability, responsive design, and cross-browser compatibility
  • Experience working to strict deadlines to meet client expectations
  • Excellent communication, diagnostic and troubleshooting skills
  • Someone who is looking for new experiences, responsibilities and accountability
  • A UK resident who is eligible to work in the UK without permit

What else is on offer?

  • A competitive starting salary of between 22,000 - 24,000
  • Internal job training and progression
  • 24 days holiday, plus bank holidays
  • Kitchen fully stocked with drinks, fruit and cereal
  • Lunch allowance
  • The chance to join one of the most exciting and unique tech platforms in the UK
  • The opportunity to work with some of the world’s most prestigious and high-profile sports clubs and organisations – perfect for a sports fanatic!
  • All applicants must be residents in the UK and eligible to work without permit. 1st language must be English

On the hunt for support graduate jobs in London and want to work for a leading sports data platform? If you’re both technically and analytically minded, apply for this Junior Support Analyst job in London today!

MORE Apply

Business Development Executive

image
image
£20,000 - £22,000 (OTE £35,000)
London
Sales

On the hunt for sales graduate jobs in London and want to earn OTE of up to 35,000? Interested in joining a burgeoning startup that is making waves on the UK tech scene? With a client portfolio that includes Beauhurst, MOO and GoCardless, this company are growing rapidly – and they are now searching for a bright and driven Business Development Executive to help expand their business further.

Company profile

In this Business Development Executive graduate job, you will be joining an innovative technology company that is revolutionising the way that startups build their tech teams. Based in the heart of London’s “tech city”, they provide a service that directly matches developers with technology companies, with the core mission to make it simple for people looking for work to connect with companies who are hiring. With a range of high-profile tech companies already on their books, they are now looking to find a graduate to join their rapidly growing team.

Job description

In this Business Development Executive graduate job, you will be responsible for generating new business via phone, email and LinkedIn. You will be identifying potential companies to target, then identifying points of contact and reaching out and building relationships with them via a range of different channels. You will need to be motivated, knowledgeable and self-assured, as you will be tasked with selling the company’s service to C-Level executives, as well as meeting and exceeding a number of challenging target verticals.

Key responsibilities

In this Business Development Executive graduate job, your responsibilities will include:

  • Identifying potential companies who are hiring within the tech space
  • Using LinkedIn to identify the key points of contact – e.g. Founders / Hiring Managers / Recruiters
  • Reaching out through networking, emails and cold-calling
  • Working closely with the Head of Growth to build growth strategies and implement them

So, what are we looking for?

  • A university degree
  • Ambition and drive in abundance
  • A genuine desire to sell
  • The ability to liaise and build relationships with senior stakeholders
  • A real self-starter who is simultaneously proactive and personable

What else is on offer?

  • A competitive starting salary of between 20,000 - 22,000 DOE, with an OTE of up to 35,000
  • The chance to be a part of a fast-growing tech startup
  • As the first dedicated Business Development Executive, you’ll have the scope to eventually manage the entire sales cycle and manage the sales team
  • Unlimited holiday
  • A beautiful roof terrace opposite St Pauls
  • A very sociable office!

Looking for sales graduate jobs in London and want to play an integral role in an exciting tech startup? If you’re a personable graduate with exceptional communication skills, apply for this Business Development Executive graduate job in London today!

MORE Apply