< JOB LISTING

Technical Account Manager

£45,000
London, Borough

PLEASE CONTACT

Camilla Clarke

As a Key Account Manager, I work with some of Give A Grad A Go's bigger clients, managing relationships to make sure that we are meeting their requirements. Regular client interaction and liaising with our team internally ensures that the right graduates are being introduced to these companies at the right time.

My area of expertise

My focus sits within the Technology & Digital and Creative & Design industries. My client portfolio spans an array of exciting companies - from fast-growing tech startups, to fashion brands, digital agencies and FinTech companies.

Why I chose to work at Give A Grad A Go

I came to Give A Grad A Go as a graduate 4 years ago in the hope of finding a role within Marketing & Advertising or PR & Communications in London. It quickly became clear that what I was really looking for was a chance to communicate with these industries rather than work within them. I was really sold by the Give A Grad A Go culture and opportunity to develop quickly and build up an exciting portfolio of clients I could manage. There's nothing more rewarding than helping graduates find their dream job and helping a company build their teams with hard-working graduates.

The worst job I've had

I found myself working in the energy industry before I worked at Give A Grad A Go. It was really interesting to learn more about energy, but setting margins for huge corporate energy tenders felt a little bit out of my comfort zone!

Searching for technical jobs in London, and interested in working for a leading cyber security company? With a unique intelligence platform that is leading the way in the world of cyber defence, this fast-growing business are now looking to grow their London-based team.

Company profile

In this Technical Account Manager job, you will be joining a cutting-edge startup who provide first-rate cyber security solutions. With offices in London and New York, their innovative platform applies advanced data science techniques, which allows them to assess the security of systems and proactively prevents hacks. With a team made up of renowned industry experts, they are one of the best-known names in the exciting world of cyber security.

Job description

In this Technical Account Manager job, you will be working closely with the Customer Success team to ensure that your clients are fully supported throughout their lifecycle. Day to day, your role will involve gathering client’s key requirements, reviewing their feedback, and using it to continually better the product. You will need to have a strong technical knowledge and the ability to build and maintain great relationships – as you will need to become an expert on the product, then use your knowledge to support clients, and ensure that they use the product to its full potential.

Key responsibilities

In this Technical Account Manager job, your responsibilities will include:

  • Working closely with clients to put together important feedback and continually improve the company product
  • Gathering requirements from clients and helping them use the company product to its full potential
  • Presenting demos and technical ideas on the product functionality
  • Supporting the sales team with your technical expertise
  • Exploring new skills across various technologies and supporting the deployment of the company solution
  • Identifying and fixing issues with customer deployments, and providing ongoing support
  • Working closely with the wider team and using client feedback and requirements to help build a roadmap for the product

So, what are we looking for?

  • A minimum of 2 years’ experience in a customer-led role
  • Educated to degree level, ideally in a relevant subject (e.g. Mathematics, Computer Science, Sciences, Statistics, or Engineering)
  • Strong technical skills with the technical aptitude to pick up new technologies quickly and with ease
  • A confident communicator especially with technical personnel
  • Previous experience locating and fixing technical issues
  • Well versed with data analysis methods
  • Working knowledge of any of the following technologies: SQL, Hadoop, NiFi, Python, PySpark, GitHub

What else is on offer?

  • A great salary of up to 45,000
  • Fantastic Central London offices
  • Free lunch on Wednesdays
  • A team who really enjoy each others’ company and being active with running, yoga and climbing clubs
  • Free Friday team drinks
  • Up to 25 days holiday per year
  • Training and development
  • Pension scheme
  • Cycle to work scheme
  • Childcare vouchers

Looking for technical account manager jobs in London, and interested in working for a leading cyber security company? If you have 2 years’ client-facing experience, and a good technical grounding, apply for this Technical Account Manager job in London today.

Discover more Digital Graduate Jobs

 
MORE JOBS LIKE THIS

Junior HR Advisor - Tech Startup

image
image
£25,000 - £30,000
London
HR

Looking for HR graduate jobs in London and want to work for a fast-growing tech platform? Having just received big funding, this HR tech startup are in the midst of big expansion – so it’s the perfect time to join their team as an HR Advisor.

Company profile

In this Junior HR Advisor graduate job, you will be joining a revolutionary platform that transforms traditional HR processes for hundreds of businesses. Based in London, their cutting-edge platform enables businesses to onboard new hires, store employee records and manage their team directory. With modern open-plan offices based right in the heart of “tech city”, the company are continuing to develop the platform and simultaneously expand their team.

Job description

In this Junior HR Advisor graduate job, you will be responsible for looking after the HR advice customers in order to understand their businesses, challenges and HR requirements. You’ll be providing support on a daily basis via live chat and over the phone – so exceptional communication skills are key. You will need to have a thorough understanding of modern and current HR best practices, as you will be influencing and providing advice on how to improve these practices within other businesses.

Key responsibilities

In this Junior HR Advisor graduate job, your responsibilities will include:

  • Communicating with customers via live chat and phone to understand their challenges and provide insight
  • Helping to build best in class policies and contracts for customers
  • Keeping customers and the team up to date with the latest changes in HR policy and law
  • Looking for ways to influence customers’ HR strategy
  • Input into wider product decisions across the company
  • Supporting the HR team with administrative tasks on a daily basis

So, what are we looking for?

  • Educated to degree level, ideally with a minimum of a 2.1
  • Previous proven experience in a heavily administrative role
  • Any experience in an HR environment would be an added bonus
  • Excellent communication skills, both written and verbal
  • A proactive and ambitious person with a real ‘can-do’ attitude
  • A real passion for the startup industry and an active interest in how small businesses operate and grow

What else is on offer?

  • A great starting salary of between 25,000 - 30,000
  • The chance to join a company who really care about personal development, and offer a 500 yearly learning budget
  • Equity options
  • Plenty of social events – from team breakfasts & lunches to weekend company retreats and nights out!
  • Cycle to work scheme
  • Unlimited holiday allowance and a flexible working schedule

Looking for HR graduate jobs in London and want to join a fast-growing HR tech startup? If you’re proactive and personable, with a ‘can-do’ attitude to work, apply for this Junior HR Advisor job in London today!

Discover more Digital Graduate Jobs

MORE Apply

Account Manager

image
image
£24,000 - £26,000
London
Account Management

Looking for account manager graduate jobs in London and want to work in the education sector? An award-winning EdTech startup is now looking for an ambitious and personable Account Manager to join their growing team.

Company profile

In this Account Manager graduate job, you will be joining an innovative EdTech startup who have created an online platform designed to transform and simplify the university application process for students. Over the course of the last 6 years, they have amassed a vast customer base – and are used in over 1000 schools worldwide. Backed by a vast number of students, teachers, politicians and business leaders, their rapid growth is showing no signs of slowing.

Job description

In this Account Manager graduate job, you will be collaborating with a number of partner schools in cities around the world, working to plan and drive forward a number of projects. You will be responsible for partner management, training and support, as well as taking the initiative to foster the community of partners. It’s essential that you have fantastic communication skills and a real knack for people – as you will be acting the primary point of contact for customers and for the London team alike.

Key responsibilities

In this Account Manager job, your responsibilities will include:

  • Acting as a first point of contact for enquiries from the existing partners, and prospective partners
  • Taking responsibility for onboarding new schools and ensuring that they are set up on the platform through skype calls and webinars
  • Contributing to the onboarding materials and processes
  • Ensuring that existing training materials are implemented and constantly improved
  • Acting as the central point of contact for schools and staff that need to be trained remotely
  • Take responsibility for improving existing training materials and processes
  • Ensure that the help and guidance available to teachers is accurate and up to date
  • Taking full responsibility and ownership on your projects from start to finish

So, what are we looking for?

  • A 2.1 or above from a good university
  • An adaptable and innovative character
  • Exceptional rapport building skills and a great phone manner
  • Strong organisational and time management skills
  • Someone who is tech-savvy and confident with MS Excel, Powerpoint and Word
  • Interest or experience in the education sector is a huge advantage
  • The ability to work well under pressure
  • Ideally, some phone-based experience

What else is on offer?

  • A highly competitive starting salary of between 24,000 - 26,000
  • The chance to work at an innovative start up where your ideas will be heard!
  • A great place to learn and grow - you will constantly be presented with new challenges and projects
  • The chance to join one of the UK’s most exciting EdTech startups and help make careers guidance better for everyone
  • Big responsibility from the start – you’ll have ownership on your projects from start to finish
  • Great offices in the heart of Hoxton
  • Team bonding and social events

Looking for relationship manager graduate jobs in London and want to join one of the UK’s leading EdTech platforms? If you’re a personable graduate with a knack for people, apply for this Account Manager job in London today!

Discover more Digital Graduate Jobs

MORE Apply

Business Development Executive - EdTech

image
image
£20,000 (OTE £32,000)
London
Sales

Looking for sales graduate jobs in London and want to earn OTE of up to 32k in your first year? A multi-award winning startup, whose revolutionary online platform is used globally, is on the lookout for a Business Development Executive with an interest in education, to join their growing team.

Company profile

In this Business Development Executive job, you will be joining an innovative EdTech startup who have created an online platform designed to transform and simplify the university application process for students. In just over 6 years, they have amassed a vast customer base – backed by thousands of students, teachers, politicians and business leaders, and now used by more than 25% of UK secondary schools. Based in the heart of London, they are already used by more than 1,000 schools all over the world - in the UK, USA, Canada, Hong Kong and Europe. Plus, their rapid growth is showing no signs of slowing!

Job description

In this Business Development Executive graduate job, you will be tasked with selling their unique platform in a compelling and engaging way – proactively reaching out to startup businesses through telephone calls and online channels based on pre-approved target list and guidelines. You will support their Area Managers by researching, identifying and approaching potential clients to book in, as well as securing in-person meetings with senior leadership at prospective schools and colleges. You will need to be adaptable, energetic and personable - as you’ll be working to build up the prospective client base to increase their global presence.

Key responsibilities

In this Business Development Executive graduate job, your responsibilities will include:

  • Researching and identifying new leads in order to secure in-person meetings
  • Preparing personalised campaigns to reach new prospects
  • Using your own initiative to think of new and innovative ways to approach new clients
  • Contacting potential clients via phone, email and social media to explain the EdTech platform in a compelling manner, and to secure in-person meetings
  • Being the first port of call for inbound leads
  • When not otherwise engaged on work related to generating new business, supporting the office team with administrative tasks and projects

So, what are we looking for?

  • A 2.1 or above from a good university
  • A minimum of 6 months’ B2B sales experience
  • An adaptable and innovative character
  • Someone who is both tenacious and resilient is essential
  • An entrepreneurial mind set with an adaptable and innovative character
  • Strong organisational and time management skills
  • Someone who is tech-savvy and confident with MS Excel, Powerpoint and Word
  • A keen interest or experience in the education sector is a huge advantage
  • The ability to work well under pressure

What else is on offer?

  • A competitive starting salary of 20,000 + uncapped commission (OTE 32,000)
  • The chance to work at an innovative start up where your ideas will be heard!
  • Subject to your own and the company’s performance, in addition to your salary you will earn an annual bonus
  • The chance to influence the company’s direction
  • A great place to learn and grow - you will constantly be presented with new challenges and projects
  • The chance to join one of the UK’s most exciting EdTech startups and help make careers guidance better for everyone
  • Great offices in the heart of Hoxton
  • Team bonding and social events

Looking for sales graduate jobs in London and want to join one of the UK’s leading EdTech platforms? If you’re a personable graduate with a knack for people, apply for this Business Development Executive job in London today!

Discover more Sales Graduate Jobs

MORE Apply