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Account Manager

£30,000 - £35,000

PLEASE CONTACT

Isabel Brehcist

As a Key Account Manager, I work with graduates who are looking to break into the Banking & Finance or FinTech sphere. I do also work with the odd luxury travel client too - my favourite being the agency that planned Will and Kate's honeymoon!

My area of expertise

I work with such a huge a variety of clients that it's hard to pinpoint my particular area of expertise! But I particularly enjoy finding graduates a job they love in an area they hadn't originally thought about.

Why I chose to work at Give A Grad A Go

I came to Give A Grad A Go to help me with my job hunt after checking out their reviews on Google. I was comletely blown away by the team, work ethic and job opportunities - I quickly decided I wanted in! After friendly team drinks, I was invited on board - 2 years later I'm loving working with some of the coolest clients in the market! It's definitely the most supportive and collaborative working environment I've experienced in my career so far.

The worst job I've had

My worst job has to be when I was a security guard at a (now in administration) shoe warehouse. At 5"3 it was pretty bleak. My months' trial resulted in more shoes being stolen than ever before. 

If you’re looking for account manager jobs in London and you have a year’s commercial experience, this could be the ideal role for you. One of the UK’s fastest-growing and most innovative smartphone apps are on the hunt for an experienced Account Manager to join their global business and work with some of the biggest names in retail and FMCG.

Company profile

In this Account Manager job, you will be joining a smartphone application that helps retailers and leading FMCG brands provide a first-rate customer experience. Having already worked with global clients like Lacoste, Peugeot and Aldi, the company have recently secured 20 million worth of investment, and are continuing to grow at a rapid rate. With innovative technology that sets them apart from the crowd, they’ve helped to revolutionise in-store operations for hundreds of big-name businesses around the world.

Job description

In this Account Manager job, you will be helping the company to educate their diverse client base. Your role will be vital to ensuring that clients get the best possible experience from the technology, as you will be identifying areas for user education and working to organise training resources. It’s essential that you are both confident and professional, are you will be liaising with key stakeholders across the world and ensuring that their input is relayed to the wider business.

Key responsibilities

In this Account Manager job, your responsibilities will include:

  • Managing and growing relationships with core clients, thinking strategically and helping to find solutions to their needs
  • Identifying opportunities for improvement, and overseeing potential new pains and challenges to continuously enhance business and operational efficiency
  • Acting as the first point of contact for your client base for all functional and technical needs
  • Setting up regular meetings with the wider business, especially the development and product teams to help with app evolution
  • Performing data analysis
  • Conducting thorough market research – ensuring that you have a full understanding of your vertical

So, what are we looking for?

  • A minimum of a 2.1 in a numerate subject - ideally in Computer Science, Finance, Economics or Logistics
  • At least 1 year’s worth of client management in a commercial setting, ideally in a startup
  • A strong interest in technology – you’ll love discussing technical innovation
  • A fantastic phone manner – you’ll be engaging, professional and personable
  • The ability to multi-task – you’ll be joining a small company so there will be lots of crossover and many different elements to the role
  • Fantastic organisational and time management skills
  • A willingness to learn and progress!

What else is on offer?

  • A great starting salary of 30,000 – 35,000
  • Plenty of opportunities for global travel
  • The chance to work with some of the biggest names in retail and FMCG
  • Scope for rapid professional development

Looking for account manager jobs in London and interested in tech? If you’re highly ambitious with exceptional people skills, apply for this Account Manager job in London today!

 
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Graduate Account Manager - EdTech

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If you’re looking for account manager graduate jobs in London and are interested in earning OTE of up to 35k, this Graduate Account Manager job in London could be perfect for you! You’d be joining one of the fastest-growing companies in the technology sector – whose vision is to completely transform the way that homework and technology are approached in schools.

Company profile

In this Graduate Account Manager job, you will be joining a well-known education technology (EdTech) company, whose cutting-edge software saves thousands of British schools valuable time and money. In just 5 years, the company have accrued a user base in excess of 2 million, cracked the national market, and are now beginning to make serious waves amongst the global tech giants. Based in the heart of East London, their team of experts are passionate about education and the value that technology can add to it.

Job description

In this Graduate Account Manager job, you will become an integral member of the company’s London team, and will be helping to manage and develop key client partnerships. You will need to ensure that clients are kept in the loop at all times, as well as responding to any general queries or issues that they may have. It’s essential that you are highly driven, self-motivated and ideally have some previous experience managing different relationships - as you’ll be expected to hit the ground running and liaise with a real range of clients.

Key responsibilities

In this Graduate Account Manager job, your responsibilities will include:

  • Developing existing client relationships
  • Listening to, understanding and troubleshooting any problems that arise for users of the product
  • Building rapport with new clients
  • Managing the renewals process and upselling where appropriate

So, what are we looking for?

  • A degree from a good university
  • Previous experience in a client-facing / account management role would be a huge plus
  • An engaging communicator
  • Fantastic attention to detail
  • The ability to multi-task and prioritise under pressure
  • Someone who can efficiently manage a high volume of inbound communications
  • Excellent skills in Excel and IT in general
  • A high degree of initiative
  • The ability to think outside the box and challenge the norm

What else is on offer?

  • A great starting salary of between 21,000 (plus OTE 35,000!)
  • Rapid career progression – including a number of great training and development programmes
  • A sociable team - everyone relaxes over drinks on a Friday as they take part in a round-up discussion of the company's weekly news
  • Generous commission based on the added value you bring to existing accounts
  • An excellent opportunity to join one of the UK's most exciting tech businesses

Looking for account management graduate jobs in London and want to join a company who are making waves in the EdTech sector? If you’re an outgoing and engaging graduate with some client-facing experience under your belt, apply for this Graduate Account Manager job in London today!

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IT Support Engineer

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£25,000 - £28,000
London
Support

Looking for IT support graduate jobs in London, and want to join an award-winning tech business who specialise in data security and mobile technologies? If you want to work with some of the world’s best-known technology brands and you’re looking to begin your career in tech, apply for this IT Support Engineer job in London today.

Company profile

In this IT Support Engineer graduate job, you will be joining the leading provider of secure mobile technologies to both public and private sector clients. A multi award-winning company, they specialise in mobile devices and data security, partnering with some of the world's most well-known tech brands. Based in London, they have rapid plans for growth in 2016 and are looking to expand into the USA.

Job description

In this IT Support Engineer graduate job, you will be working as part of the Customer Service Helpdesk team to provide exceptional 1st line technical support to a range of clients and partners. This role will allow you to develop your knowledge of the complex and exciting cyber security industry, and allow you to showcase your technical understanding. You will be the primary point of contact for a number of different clients, so a sound technical grounding, organisational skills, and the ability to liaise with many different types of people is essential.

Key responsibilities

In this IT Support Engineer job, your responsibilities will include:

  • Acting as the primary contact for clients and partners to receive their technical problems across email, telephone and web
  • Logging tickets and escalating problems to Tier II if necessary
  • Working to perform initial debugging and testing of issues
  • Performing general admin tasks for the customer support team
  • Managing customer records where applicable and sending out customer and partner alerts
  • Helping and advising clients and partners on products and customisation

So, what are we looking for?

  • A 2.1 or above in a technical degree
  • Some previous experience in a technical helpdesk role
  • Excellent communications skills, both written and verbal
  • A good knowledge of networking
  • Experience using Microsoft Office 365
  • The ability to multitask and work well under pressure
  • A real interest in tech and cyber security
  • A willingness to work as part of a team is essential!

What else is on offer?

  • A great starting salary of between 25,000 - 28,000
  • The chance to work in a fantastic cyber security company
  • The opportunity to learn from experienced Senior Developers
  • Private medical insurance and a health cash plan
  • A huge 30 days annual holiday!
  • Plenty of team socials

Searching for technical support graduate jobs in London and want to kick-start your tech career at a leading cyber security company? If you’re a tech-savvy graduate with the ability to multitask, apply for this IT Support Engineer job in London today!

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£21,000 - £23,000
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If you’re looking for compliance graduate jobs in London and you want to join a fast-growing tech start-up in the heart of the city, look no further – this fantastic new Compliance Assistant job could be ideal for you. In the role, you’d be working within the operational compliance team to ensure the smooth running of the business.

Company profile

In this Compliance Assistant graduate job, you will be joining a London-based technology start-up that has been making big waves within the hospitality industry. They have created a revolutionary app that uses algorithms to connect restaurants, hotels and bars with temporary staff, bypassing temping agencies altogether. In turn, their unique and innovative app helps to raise wages for staff and simultaneously reduce costs for employers. They have raised over 5M to date and revenue is doubling year-on-year - with recent investors and advisors from high-profile companies like Uber, Just Eat and Hello Fresh. The company have tripled in size since last year and are now looking to continue to grow their team with an organised Compliance Assistant.

Job description

In this Compliance Assistant graduate job, you’ll take on several different responsibilities – with the primary focus of ensuring that as the business grows its workforce, their new users have everything they need to complete and excel at shifts with partner venues. You will be actively involved with the compliance process ensuring that referencing processes, right to work checks and records of MOT, insurance and driving licences are verified correctly. Moreover you will you will be involved with administration on systems, HR, computer hardware, and supporting the finance team with process and financial controls.

Key responsibilities

In this Compliance Assistant graduate job, your responsibilities will include:

  • Working with the operations, sales and account management teams to ensure that the company fulfills all shifts
  • Taking charge of the referencing process, ensuring that users have employment references cleared and logged in the system
  • Getting as many users up-skilled via the partnered hospitality qualifications provider
  • Working with the account management team on bespoke partner requests
  • Carrying out right to work checks
  • Collecting records of MOT, insurance and driving licences for driving users - carrying out repeat checks at regular intervals
  • Recommending changes to process, and operations to always improve and efficacy
  • Managing other ad hock office requirements and ensure they operate at peak efficiency
  • Completing administrative tasks to help the operational team and the business in general

So, what are we looking for?

  • A minimum of a 2.1 degree from a good university
  • Someone who is practical and delivery-focused – you’ll need to have a ‘get stuff done’ attitude
  • Someone who is comfortable rolling up their sleeves and taking on a variety of tasks
  • Self-assurance, with the ability to keep calm under pressure
  • Someone who works well collaboratively
  • Commercial experience in a high-growth company is preferable

What else is on offer?

  • A competitive starting salary of 21,000 - 23,000
  • Fantastic opportunity to join a high-growth start-up
  • Discounted travel, and travel loan
  • Up to 38 days holiday (including bank holiday)
  • The opportunity to develop your career, with access to a dedicated Support Coach
  • Fantastic offices in a desirable area of Central London
  • A fun start-up environment with beer on tap, a roof top bar & garden, free events and lots more!

Looking for compliance graduate jobs in London and want the chance to join a revolutionary tech startup in the heart of the city? If you’re an organised graduate with some commercial experience under your belt, apply today – this Compliance Assistant job could be the perfect role for you!

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