Junior Account Manager

London, Southwark


Isabel Brehcist

As a Key Account Manager, I work with some of Give A Grad A Go's larger clients, placing graduates who are looking to break into the Banking & Finance or FinTech sphere.

My area of expertise

I work with such a huge a variety of clients that it's hard to pinpoint my particular area of expertise! But I particularly enjoy finding graduates a job they love in an area they hadn't originally thought about.

Why I chose to work at Give A Grad A Go

I came to Give A Grad A Go to help me with my job hunt after checking out their reviews on Google. I was comletely blown away by the team, work ethic and job opportunities - I quickly decided I wanted in! After friendly team drinks, I was invited on board - 2 years later I'm loving working with some of the coolest clients in the market! It's definitely the most supportive and collaborative working environment I've experienced in my career so far.

The worst job I've had

My worst job has to be when I was a security guard at a (now in administration) shoe warehouse. At 5"3 it was pretty bleak. My months' trial resulted in more shoes being stolen than ever before. 

If you’re looking for account manager jobs in London and you want to join a tech startup who are revolutionising the world of travel & tourism, this Junior Account Manager job in London could be perfect for you!

Company profile

In this Junior Account Manager job, you will be joining an Airbnb management company who have recently partnered with the luxury hotel chain Marriott International. Headquartered in London, they have homes in cities all around the world – including Paris, Cannes, Bangkok and Barcelona. They complete profiling, manage listings, and take control of interior design on behalf of their clients – maximising earnings and improving the overall experience for guests. Having gained Seed B funding last year, they are rapidly becoming a big name in the hospitality industry, and as they continue to grow they are now seeking a Junior Account Manager to join their team.

Job description

In this Junior Account Manager job, you will be working alongside one of the co-founders of the company and acting as the primary point of contact for a number of clients. You will be responsible for handling both potential and existing clients, and will be required to know the service inside-out in order to provide flawless solutions to any queries or issues they may have. You’ll also need to be experienced and results-driven, as you’ll be helping the company to meet and exceed their ambitious targets, by converting warm leads into new clients.

Key responsibilities

In this Junior Account Manager job, your responsibilities will include:

  • Handling incoming calls from potential clients and being able to relay the ins and outs of the service
  • Managing inbound leads and keeping high levels of responsiveness
  • Reporting directly to the manager to monitor customer conversion metrics
  • Being trusted to care for your clients’ most-prized possession - their homes!
  • Ensuring that all questions, comments and concerns are answered quickly and effectively
  • Liaising with multiple teams across the business and ensuring that everything is properly managed

Job requirements

  • A minimum of a 2.1 from a top university
  • 1-2 years’ experience in sales or account management
  • The ability to work well autonomously, and as part of a team
  • A lover of Airbnb – you will need to get to grips with the ins-and-outs of the service quickly
  • Exceptional organisational skills
  • Someone who is able to provide effective solutions to customers’ questions or problems
  • Fantastic problem solving skills and a can-do attitude
  • Flawless spelling, grammar and communication

Benefits of the job

  • Starting salary of 25,000 - plus benefits
  • Discounted Airbnb travel and homes
  • A zones 1-2 travel card, saving you heaps of money on your commute!
  • Work phone, plus bills
  • The chance to join a sociable, driven and dynamic team

Are you looking for account manager jobs in London, and want to join a fast-growing Airbnb management company? If you’re a confident graduate with some account management experience under your belt, apply for this Junior Account Manager job in London today!

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