< JOB LISTING

Client Services Executive

£20,000 - £25,000
London, Bermondsey

PLEASE CONTACT

Isabel Brehcist

As a Key Account Manager, I work with some of Give A Grad A Go's larger clients, placing graduates who are looking to break into the Banking & Finance or FinTech sphere.

My area of expertise

I work with such a huge a variety of clients that it's hard to pinpoint my particular area of expertise! But I particularly enjoy finding graduates a job they love in an area they hadn't originally thought about.

Why I chose to work at Give A Grad A Go

I came to Give A Grad A Go to help me with my job hunt after checking out their reviews on Google. I was comletely blown away by the team, work ethic and job opportunities - I quickly decided I wanted in! After friendly team drinks, I was invited on board - 2 years later I'm loving working with some of the coolest clients in the market! It's definitely the most supportive and collaborative working environment I've experienced in my career so far.

The worst job I've had

My worst job has to be when I was a security guard at a (now in administration) shoe warehouse. At 5"3 it was pretty bleak. My months' trial resulted in more shoes being stolen than ever before. 

Looking for client services graduate jobs in London and want to work for a pioneering tech startup in the midst of unprecedented growth?

Company profile

In this Client Services Executive graduate job, you will be joining an Airbnb management company with a difference. Based in the heart of London, they complete all of their client's profiling and listings to ensure that they attract the best guests, and take charge of interior design to maximise profits and improve the overall guest experience. Having gained huge Seed B funding last year, they are quickly becoming a huge name in the hospitality industry, and are dramatically expanding their team.

Job description

In this Client Services Executive graduate job, you will be working in a team with the co-founder of the business, and gaining plenty of exposure into the day-to-day running of a startup. You will be the first point of contact for potential clients, and will need to be able to provide effective solutions to any problems that may arise. To be successful in this role it's essential that you are both confident and results-driven, as you’ll be helping the company meet and achieve their ambitious targets by converting warm leads and sharing information about their services.

Key responsibilities

In this Client Services Executive graduate job, your responsibilities will include:

  • Handling incoming calls from potential clients and being able to relay the ins and outs of the service
  • Managing inbound leads and keeping high levels of responsiveness
  • Reporting directly to the Manager to monitor customer conversion metrics
  • Being trusted to care for your clients’ most-prized possession - their homes!
  • Ensuring that all questions, comments and concerns are answered quickly and effectively
  • Liaising with multiple teams across the business, and ensuring that everything is properly managed

Job requirements

  • A minimum of a 2.1 from a top university
  • A real love for Airbnb and hospitality
  • Exceptional organisational skills
  • The desire to work in a business that puts the customers first
  • A creative thinker, and someone who can provide effective solutions to customers’ questions or problems
  • Fantastic problem solving skills, common sense and a can-do attitude!
  • Flawless spelling and grammar
  • Sales or business development experience would be a bonus

Benefits of the job

  • A competitive starting salary of between 20,000 - 25,000
  • Discounted Airbnb travel and homes
  • Zones 1-2 travel card
  • Work phone and bills included
  • The chance to join a sociable, driven and dynamic team

Looking for client services graduate jobs in London and want to kick-start your career at a burgeoning tech startup? If you’re a proactive graduate with exceptional people skills, apply for this Client Services Executive graduate job in London today!

Discover more Property Graduate Jobs

 
MORE JOBS LIKE THIS

Graduate Account Manager

image
image
£21,000 - £25,000
London
Account Management

Looking for account manager graduate jobs in London, and want to work for a progressive education company?

Company profile

In this Graduate Account Manager job, you will be joining a unique company, who are offering a fresh outlook on early-years education. Founded in 2017, they are now building progressive and design-led nurseries across London – creating exciting settings for children and providing real value for London-based professionals. As they continue to grow, their plan is to deliver 10+ new sites across London over the next 5 years; delivering and improving high end nurseries & family clubs to working professionals.

Job description

In this Graduate Account Manager job, you will be joining a small but rapidly growing startup, who are looking to triple in size within the next year. You will be the face (and voice!) of the business, and will play a crucial role in the front-line client sales and onboarding experience. You'll need to balance organisational ability & a target-driven attitude with a variety of soft skills, such as written communication and time management, as well as exceptional people skills.

Key responsibilities

In this Graduate Account Manager job, your responsibilities will include:

  • Acting as the voice of the brand - developing great relationships with clients over the phone
  • Managing pipelines of new clients end to end; processing enquiries & converting them into new members
  • Retaining detail and confidently answering all questions that clients may have; on their educational programme & how they operate; fees, curriculum, policies, registration, and so on
  • Managing a robust and effective enquiry follow-up process to maximise the conversion of potential members.
  • Composing friendly and articulate emails to customers, and responding in a timely manner

Job requirements

  • A degree from a Russell Group university
  • A love for customer service (making people happy!)
  • Ideally you will have 6 months experience in a customer or client-facing role
  • Experience in a ‘soft-sell’ or ‘warm sales’ based role preferable
  • Target-driven and ability to work at speed, driven by a ‘make it happen’ attitude
  • Exceptional phone manner and email communications
  • Really familiar with Gmail
  • Highly personable and articulate
  • Passionate and positive (you always see the glass half full!)
  • Adaptable and flexible with a desire to take on additional responsibility

Benefits of the job

  • A fantastic starting salary of between 21,000 - 25,000
  • Real career progression, lots of opportunities for career growth as they expand
  • Access to benefits and other member activities
  • Great team spirit, events and socials
  • Ideally located offices based in Shoreditch

Looking for account manager jobs in London, and interested in working for a nursery club that is changing the game in the world of education? If you're an ambitious graduate with an interest in education and childcare, apply for this Graduate Account Manager job in London today!

Discover more Sales Graduate Jobs

MORE Apply

Data Analyst

image
image
£45,000 - £50,000
London
Analyst

Looking for data analyst jobs in London and want to work for one of the UK's most innovative retail and beauty brands?

Company profile

In this Data Analyst job, you will be joining a unique online retailer, who are home to many of the world’s best beauty products. Founded in 2008, this dedicated team of beauty devotees are constantly on the hunt for the most exclusive, efficient and up-to-date products – only selling the products that blow them away for their stand-alone brilliance. As their popular E-commerce platform continues to grow, they are now on the hunt for an experienced Data Analyst to join their team.

Job description

In this Data Analyst job, you will be reporting directly to the Financial Planning & Analysis manager, playing a central role in supporting the company's business intelligence function. You'll be joining a fast-growing E-commerce platform who have accumulated a wealth of customer and operational data - which requires centralising and structuring in order to better inform the business strategy. You'll be in charge of managing and analysing large data sets, as well as creating a number of weekly and monthly reports; so will need to be highly analytical, with SQL skills and knowledge of Power BI.

Key responsibilities

In this Data Analyst job, your responsibilities will include:

  • Producing daily margin reports on Excel
  • Creating monthly financial reports on Power BI
  • Constructing powerful and timely business dashboards for management
  • Dealing with revenue, cost and profitability data
  • Refining raw data and dealing with shipping invoices
  • Managing the reporting engine and improving efficacy
  • Producing forecasting analyses to help streamline processes
  • Liaising with various teams to collect data
  • Using Google Analytics to identify key patterns in data

Job requirements

  • At least 2 years of commercial data analysis experience
  • A minimum of a 2.1 degree from a good university
  • Thorough, working knowledge of databases and advanced SQL skills
  • Evidence of data visualization experience, particularly Power BI (desktop and server)
  • Sophisticated use of DAX
  • An Excel whizz with experience compiling reports and models from various sources
  • The ability to draw and present qualitative conclusions from quantitative data
  • An interest in retail with an understanding of e-commerce
  • Flexibility within a dynamic and fast-growing business

Benefits of the job

  • A highly competitive starting salary of between 45,000 - 50,000
  • Fun and friendly working environment
  • Beautiful offices in central London
  • 40% staff discount
  • Fantastic opportunities for growth
  • The chance to join a young, fun and sociable team, with regular outings

Looking for data analyst graduate jobs in London and want to join a unique retail and beauty brand? If you have 2 years of commercial analyst experience under your belt, and an interest in E-commerce, apply for this Data Analyst job in London today!

Discover more Retail Graduate Jobs

MORE Apply

Business Development Executive

image
image
£25,000 - £28,000 (+ uncapped OTE)
London
Sales

Looking for sales graduate jobs in London, and want to build your career with one of the fastest growing companies in property technology?

Company profile

In this Business Development Executive graduate job, you will be joining an award-winning and pioneering SaaS software for property professionals. The platform helps hundreds of thousands of landlords resolve issues - and the company’s reputation is exemplary having been selected as the best technological solution for letting agencies in two out of the past three years. The company is a young, dynamic and agile company with bags of personality - and is where standing out is fitting in.

Job description

In this Business Development Executive graduate job, you will be responsible for researching companies and individuals to identify potential new leads. You will establish a rapport with clients and arrange remote demonstrations with one of the Sales Executives in your team. If you love the art of the sale, and are interested in the emerging industry of property technology, then this fast-paced role is for you!

Key responsibilities

In this Business Development Executive job, your responsibilities will include:

  • Ensuring that the sales processes are followed and internal systems are updated accordingly.
  • In short, you will be part of a team responsible for delivering exceptional sales results and customer service in addition to providing assistance to other areas of the business where required.
  • Maintaining the sales process
  • Connecting with potential clients to arrange demonstrations of the software
  • Allocating arranged demonstrations to Sales Executives according to lead allocation systems
  • Updating and managing account information on the Company’s internal systems including any CRM system(s)
  • Quickly responding to and dealing effectively with any issues

Job requirements

  • A university degree
  • A driven, ambitious and confident individual
  • Strong communication skills on the telephone and in writing
  • Strong personality with the ability to inspire confidence and influence others
  • Passionate about ‘going the extra mile’
  • A team player who works and engages others to achieve results
  • Strong time-management skills

Benefits of the job

  • A highly competitive salary of between 25,000 - 28,000
  • Uncapped OTE
  • 3,000 bonus
  • 25 days annual holiday
  • Mindfulness, boot camp, a spinning prize wheel and office basketball challenges!
  • A stocked kitchen with fruit snacks provided

Looking for sales jobs in London and want to work in PropTech? If you’re a driven graduate interested in working for a dynamic startup, apply for this Business Development Executive job in London today.

Discover more Property Graduate Jobs

MORE Apply