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Junior Relationship Manager - EdTech

£21,000 - £21,000

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Ben Taylor

As Give A Grad A Go's Sales Manager, it's my responsibility to lead our team of expert Graduate Recruitment Consultants. I make sure that our sales team is reaching its full potential, offering both graduates and clients the best possible service.

My area of expertise

I work primarily with corporate clients in the Banking & Finance sector. My graduate jobs tend to include FX Broking, Trading and Wealth Management roles.

Why I chose to work at Give A Grad A Go

Having been on the graduate job hunt for a while, I originally came into the Give A Grad A Go office to discuss potential career opportunities. I was really taken aback by the fantastic working atmosphere and cameraderie at Give A Grad A Go, and when Cary called a few hours later to invite me in for a trial, it felt right. 7 years later, here I am!

The worst job I've had

Before I worked at Give A Grad A Go, I did have a few interesting graduate jobs – probably the most challenging was working in the energy industry. It was interesting to learn about energy, but setting margins for huge corporate energy tenders was definitely a bit out of my comfort zone!

Looking for relationship manager graduate jobs in London, and want to work at one of the UK’s leading EdTech businesses? As a Junior Relationship Manager, you'd be developing your client-facing and relationship management skills at one of the fastest-growing and most exciting companies in the UK technology sector.

Company profile

In this Junior Relationship Manager graduate job, you will be joining an education technology (EdTech) platform, whose ultimate vision is to transform the way that homework and technology are approached in schools. Based in London, their cutting-edge software is now used in thousands of schools up and down the country. As they continue to experience huge success and add to their burgeoning team, they are now looking to introduce their products on a global scale.

Job description

In this Junior Relationship Manager graduate job, you will be managing and sustaining a number of key client partnerships. You will need to respond to all queries and issues that clients may have, as well as ensuring that they are kept in the loop at all times. You’ll need to be proactive, personable and have a little previous experience managing relationships - as you’ll be expected to build rapport and communicate with both new and existing clients.

Key responsibilities

In this Junior Relationship Manager graduate job, your responsibilities will include:

  • Developing existing client relationships
  • Building rapport with new clients
  • Listening to, understanding and troubleshooting any problems that arise for users of the product
  • Managing the renewals process and upselling where appropriate

So, what are we looking for?

  • A degree from a good university
  • Previous experience in a client-facing / account management role
  • Great communication skills, both written and verbal
  • Fantastic attention to detail
  • The ability to multi-task and prioritise under pressure
  • Someone who can efficiently manage a high volume of inbound communications
  • Excellent skills in Excel and IT in general
  • A high level of initiative
  • The ability to think outside the box and challenge the norm

What else is on offer?

  • A great starting salary of between 21,000 (plus OTE 35,000+)
  • Quick and fluid career progression – plus great training and professional development programmes
  • A sociable team - everyone relaxes over drinks on a Friday as they take part in a round-up discussion of the company's weekly news
  • Generous commission based on the added value you bring to existing accounts
  • The chance to join one of the UK's most exciting tech businesses

Looking for relationship manager graduate jobs in London and interested in the growing EdTech sector? If you’re an engaging and personable graduate with some client-facing experience, apply for this Junior Relationship Manager graduate job today!

 
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Client Services Associate - Spanish

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£23,000 - £25,000
London
Permanent

An award-winning TravelTech software business is looking for a bright and ambitious Spanish Speaking Client Services Associate to join their fast-growing team. If you’re interested in client services graduate jobs in London, are fluent in Spanish, and want to join a game changing book app that is making waves in the world of travel and tourism, apply for this Client Services role in London today!

Company profile

In this Spanish Speaking Client Services Associate graduate job, you will be joining an innovative software business that is revolutionising the way that online travel bookings are made. Based in London, the company have created a game-changing booking app which offers independent accommodation providers a sophisticated technology and serviced solution, consequently taking the hassle out of online bookings for hosts and hoteliers. With several prestigious awards and an ever-expanding portfolio of clients already under their belt, the business is growing at a remarkable rate – with offices already in multiple cities around the world.

Job description

In this Spanish Speaking Client Services Associate graduate job, you will be putting your Spanish language skills to the test, joining the dynamic and hard-working client services team at the company’s London headquarters. You will be the first point of contact for clients - answering queries, finding solutions to problems, building rapport and sustaining great relationships. You’ll need to be fluent in both Spanish and English, as you’ll be communicating with clients in both languages and providing exceptional support.

Note: As the travel industry isn’t your average 9-5, you’ll need to be happy working in shifts - these will never be longer than 8-hour shifts!

Key responsibilities

In this Spanish Speaking Client Services Associate graduate job, your responsibilities will include:

  • Using your Spanish language skills to communicate with a variety of clients and provide clear advice to non-technical users
  • Training customers and helping them with any issues
  • Visiting customer accommodation and providing on-site training
  • Working closely with senior members of the client team, and providing ad hoc support as and when required
  • Providing multi-channel support and advice using phone, live chat or web portal methods
  • Identifying and reporting on issue trends, and making improvement suggestions to the management team

So, what are we looking for?

  • Native level spoken Spanish and English
  • A 2.1 from a top university – a degree in either IT or Travel and Tourism would be a bonus!
  • A willingness to work shift hours – never later than 10pm
  • Fantastic spoken and written English
  • The ability to make complex concepts digestible
  • Ambition in abundance, with an eagerness to continually self-improve and learn

What else is on offer?

  • A competitive starting salary of between 23,000 - 25,000
  • Beautiful airy offices in Kings Cross, including pool tables
  • The chance to utilise your Spanish language skills at a fast-growing global business
  • Brilliant opportunities for progression

Looking for client services graduate jobs in London and want to join a fast-growing app that is making waves in the travel industry? If you’re an outgoing graduate with Spanish skills under your belt, apply for this Client Services Associate graduate job in London today!

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Project Coordinator

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£21,000 - £21,000
London
Permanent

With artificial intelligence and geo-location technology at the core of their business, this market-leading tech startup are on the hunt for a Project Coordinator to join their UK team. If you’re looking for project management graduate jobs in London and you want to work with some of the biggest brands on the planet, apply for this fantastic new role today!

Company description

In this Project Coordinator graduate job, you will be joining a tech startup based in the heart of ‘tech city’. A huge name in the field of market research, they use cutting-edge geo-location technology and artificial intelligence to display real-time, verified results for their clients, who include Pepsi, Unilever and BBC. A unique and innovative business in the midst of huge global success, they are transforming the way that companies acquire information and insights about their customers.

Job description

In this Project Coordinator graduate job, you will play an integral role in the running of the business and the execution of different projects. You will be responsible for helping with the planning, management and execution of a large range of projects, ensuring that results are achieved on-time, and within budget. You will need to be able to manage your time effectively, as you will be expected to address logistical and delivery challenges in order to make sure that every project is delivered to the highest standard.

Key responsibilities

In this Project Coordinator graduate job, your responsibilities will include:

  • Assisting with the planning of multiple projects
  • Attending internal meetings to kick start new projects and be up to date with all surrounding reading materials
  • Effectively managing project administration, and updating documents that ensure project delivery
  • Generating analysis on select topics to drive insights on user acquisition, user activation and referrals
  • Driving user acquisition and activation through various online and offline channels
  • Helping to implement the required changes to address any challenges faced

So, what are we looking for?

  • A minimum of a 2.1 from a top university
  • Ideally, 6 months’ experience in project management
  • Excellent communication and people skills and impeccable organisation
  • Exceptional time management and prioritisation skills
  • The ability to learn quickly
  • A positive, ‘can-do’ attitude

What else is on offer?

  • A competitive starting salary of 21,000
  • The opportunity to be a part of a fast-growing and pioneering tech startup
  • A generous 24 days paid annual leave
  • Flexible working hours - they trust people to manage their time and to focus on wider results, so if you need to work from home to finish a project or leave at 5 on a Tuesday then you can
  • A fantastic and lively working environment, where perks include free breakfast everyday, lunch from different cuisines every Wednesday, and Friday socials complete with beer, wine and snacks!
  • Audible subscriptions - the company is more than happy to pay for audiobooks subscriptions of your choice on Amazon A well-stocked games room, including a Nintendo Switch with big screen TV + various games Paid volunteering days - one day per quarter with a registered charity of your choice

Looking for project management graduate jobs in London and want to play a key role in the growth of an exciting tech startup? If you’re a super-organised graduate with ambition in abundance, apply for this Project Coordinator job in London today!

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Operations Manager

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£25,000 - £25,000
London
Permanent

A fast-growing tech startup with clients like Unilever, Vodafone, BBC, Pepsi and L’Oreal on their books are looking for an Operations Manager to join their team. If you have some previous project management experience, an interest in technology, and are looking for operations jobs in London - apply today!

Company description

In this Operations Manager job, you will be joining a pioneering tech startup who allow some of the world’s biggest brands to obtain data and market intelligence from anywhere in the world. With a community of people on the ground, they have harnessed the power of artificial intelligence and geo-location technology, and use these to display verified results for their clients. A big name on the UK tech scene, this is the perfect time to join this pioneering technology company as they continue to expand globally.

Job description

In this Operations Manager job, you will be leading the planning, management and execution of a large range of projects, as well as taking responsibility for an Operations Associate. You will be working on some of the biggest projects within the business, leading a global team and working to achieve wider company goals. You will need to be a fantastic communicator with managerial skills under your belt, as you will be responsible for the delivery of a number of important projects as well as the professional growth of another team member.

Key responsibilities

In this Operations Manager job, your responsibilities will include:

  • Leading the planning for 1+ (larger, more complex) projects or 2 smaller projects, while also supporting and ultimately, owning the results for project delivery by an Operations Associate
  • Leading and coordinating a global team of Community Leaders and / or Ambassadors, communicating project objectives, challenges and recommended solutions
  • Being responsible for the management and professional development of an Operations Associate
  • Attending internal meetings to kick-start new projects, and staying up to date with all surrounding reading materials
  • Communicating to different teams (e.g. to the research and data teams) the steps taken to ensure project delivery, and requesting support where needed
  • Leading analyses on select topics to drive insights on user acquisition, user activation and referrals
  • Driving user acquisition and activation through various online (e.g. Facebook, Twitter) and offline channels
  • Effectively managing project administration, updating documents that ensure project delivery
  • Implementing the required changes to address recruitment, logistical or delivery challenges, ensuring that projects are delivered on time

So, what are we looking for?

  • A minimum of a 2.1 from a top university
  • 1 year's project management experience
  • Excellent communication and people skills, plus impeccable organisation
  • Exceptional time management and prioritisation skills

What else is on offer?

  • A competitive starting salary of 25,000
  • The opportunity to be a part of a fast-growing and pioneering tech startup
  • A fantastic and lively working environment, where perks include free breakfast everyday, lunch from different cuisines every Wednesday, and Friday socials complete with beer, wine and snacks!
  • 24 days paid annual leave
  • Flexible working hours - they trust people to manage their time and to focus on wider results, so if you need to work from home to finish a project or leave at 5 on a Tuesday then you can
  • Audible subscriptions - the company is more than happy to pay for audiobooks subscriptions of your choice on Amazon A well-stocked games room, including a Nintendo Switch with big screen TV + various games Paid volunteering days - one day per quarter with a registered charity of your choice

Looking for operations jobs in London and want to join a tech company in the midst of global expansion? If you’re organised, personable and have some project management experience under your belt, apply for this Operations Manager job in London today!

MORE Apply