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Account Manager - FinTech

£30,000 - £35,000

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Isabel Brehcist

As a Key Account Manager, I work with graduates who are looking to break into the Banking & Finance or FinTech sphere. I do also work with the odd luxury travel client too - my favourite being the agency that planned Will and Kate's honeymoon!

My area of expertise

I work with such a huge a variety of clients that it's hard to pinpoint my particular area of expertise! But I particularly enjoy finding graduates a job they love in an area they hadn't originally thought about.

Why I chose to work at Give A Grad A Go

I came to Give A Grad A Go to help me with my job hunt after checking out their reviews on Google. I was comletely blown away by the team, work ethic and job opportunities - I quickly decided I wanted in! After friendly team drinks, I was invited on board - 2 years later I'm loving working with some of the coolest clients in the market! It's definitely the most supportive and collaborative working environment I've experienced in my career so far.

The worst job I've had

My worst job has to be when I was a security guard at a (now in administration) shoe warehouse. At 5"3 it was pretty bleak. My months' trial resulted in more shoes being stolen than ever before. 

If you’re looking for account manager jobs in London and you have at least 1 year’s client-facing experience under your belt, this new Account Manager job could be the ideal role for you. Joining one of the world’s leading FinTech businesses, you’d have the opportunity to contribute to the success of a company in the midst of unprecedented growth.

Company profile

In this Account Manager job, you will be joining a market-leading and award-winnng FinTech company, whose digital and paperless accounting software provides thousands of small and medium businesses with an alternative to traditional bookkeeping. Launched in 2011, they have quickly become a huge success, and their unique product has established them as a key player in the ever-evolving FinTech space. Headquartered in London, the company have already opened a number of global offices in Sydney, Wellington, Washington DC and Paris – and as they continue to grow they are looking to take their product to a number of other global markets.

Job description

In this Account Manager job, you will be responsible for managing relationships with top tier firms that are crucial to revenue growth and retention. Your primary goal will be to support change management, as well as ensure that key products are successfully deployed and implemented within the firm. You will need to be confident, adaptable, and have some client-facing experience already under your belt - as you will be working in an agile data-driven sales environment where you’ll be focusing on building relationships and solving complex problems.

Key responsibilities

In this Account Manager job, your responsibilities will include:

  • Working with mid and top tier firms - building strong relationships with key stakeholders
  • Developing and managing the implementation of new, additional and premium products to these partners
  • Cross-selling and upselling as well as increasing the average invoice amount per partner
  • Working alongside the Development Consultant (DC) to ensure a seamless buying and deployment process
  • Supporting change management within top firms
  • Developing trust and credibility with the decision maker, key stakeholders and the wider team
  • Challenging and advising partners on the best solution for their business
  • Hitting and exceeding challenging KPIs

So, what are we looking for?

  • A minimum of a 2.1 from a top 20 university
  • At least 1 year’s experience in a client-based role
  • Experience in project management
  • Someone who is tech-savvy, with the desire to learn about new products
  • Someone who is personable with a natural flair for building rapport
  • Exceptional communication skills, both written and verbal
  • The confidence to work autonomously and liaise with an eclectic mix of senior business leaders
  • A keen eye for detail and excellent organisational skills
  • Someone who is business-savvy

What else is on offer?

  • A highly competitive starting salary of between 30,000 - 35,000
  • The chance to join a young, vibrant and exceptionally hardworking team
  • The opportunity to develop a new area of the business
  • Great offices in an ideal location

Looking for account manager jobs in London and want to work for one of the biggest FinTech businesses in the world? If you’re ambitious, business-savvy and great at building lasting relationships, apply for this Account Manager job in London today!

 
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Client Services Associate - FinTech

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Are you looking for client services graduate jobs in London? Do you want to join a FinTech company who are revolutionising the world of currency? If you do, you’re in luck – because they are on the lookout for a Client Services Associate with an interest in financial technology to join their growing London team.

Company profile

In this Client Services Associate graduate job, you will be joining an established FinTech business who specialise in alternative finance. Based in London, their ground-breaking platform has helped to revolutionise the financial landscape for consumers and businesses alike. Having just secured a whopping $15 million from public financial figures and high net-worth individuals, they’re looking to grow their business further – and are on the lookout for an ambitious and proactive Client Services Associate to join their team.

Job description

In this Client Services Associate graduate job, you will be responsible for providing immediate help to clients and will be acting as the first point of contact for any queries. You will be at the centre of the business, working to provide an exceptional experience for all clients, as well as building up your knowledge of the ever-evolving FinTech sector. You will need to be highly personable and professional, as you’ll be dealing with a range of clients – answering questions, building relationships and making every client feel valued and supported.

Key responsibilities

In this Client Services Associate graduate job, your responsibilities will include:

  • Responding to client queries via phone, live chat and emails, in a timely and effective manner
  • Taking ownership of client relationships, delivering stellar customer care and value to all customers in a fast-paced and regulated environment
  • Identifying and delivering solutions to exceed customer expectations
  • Engaging customers and leads, and nurturing relationships
  • Expanding your knowledge of the sector

So, what are we looking for?

  • A 2.1 degree from a Russell Group university
  • Fluency in another language
  • A fantastic communicator with flawless written and spoken English
  • A problem-solver with the ability to explain things clearly to clients
  • A real passion for FinTech
  • The ability to navigate around social networks with ease
  • A friendly, incredibly organised and positive person
  • A flexible worker who is available to work occasional weekend shifts (you will receive the time off in lieu)
  • The ability to be resilient when communicating with high net worth individuals

What else is on offer?

  • A good starting salary of 23,000
  • An exciting opportunity to help build a company at a time of high-growth
  • The chance to forge a career in the exciting FinTech sector
  • The opportunity to learn from renowned experts in their field

Looking for client services jobs in London and want to join a leading FinTech business? If you’re a proactive graduate with another language under your belt, apply for this Client Services Associate job in London today!

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