Job Listing

Software Analyst - Intercom

Salary £30,000 - £34,000
Location London, Liverpool Steet
Job Type Permanent
Size 250-500
Job overview
If you're interested in Intercom Implementation Consultant jobs in London and you want to kick-start your career at a global SaaS and Tech Consultancy this fantastic Intercom Implementation Consultant job could be the one for you!

Looking for Software jobs and Implementation Consultant jobs in London and want to kick-start your career at a global SaaS and Tech Consultancy? This fantastic Software Analyst opportunity could be the one for you!

Company Profile

In this Software Analyst job, you will be joining a growing company with exciting prospects in the development of cloud-based software. Founded in 2001 they are based in the city of London with regional offices in New York, Sydney, India, and South Africa. They help businesses share data with their partners, customers, and suppliers in a secure environment in the cloud via a collaborative platform. They provide all the underlying technology; a world-class SaaS infrastructure; and their graphical development and deployment environment. Due to continued success, they are looking to further grow their team.

Job Description

In this Implementation Manager job in London, we are looking for an experienced consultant to implement the Intercom solution across the company platform. The successful candidate will report to the Director of Customer Success and will be responsible for the successful roll out across the business on a global level. Ideally candidates will have previous experience delivering Intercom as a solution. Experience will include developing a variety of bots to improve customer onboarding and reduce the number of support calls.

Key Responsibilities

Your responsibilities in this Data Analyst job in London will be:

  • Analyse the company’s global business requirement
  • Map out a strategy to implement the Intercom solution
  • Project manage phased deliverables
  • Continuously monitor and develop solutions for onboarding and support
  • Define and measure key performance indicators

Job Requirements

  • A 2:1 degree from university (Computer Science and similar are preferred)
  • Keen interest in software technology
  • Prior experience with Intercom software is key
  • Ability to work within a team, as well as managing personal workload across multiple projects simultaneously
  • Ability to work to pre-defined deadlines
  • Ability to communicate effectively both verbally and in written form with colleagues and clients to a high standard
  • Competent use of MS Office software
  • Outstanding oral and written communication skills

Benefits of the Job

  • Great graduate starting salary of £30,000 - £34,000 DOE
  • Great offices by London’s Silicon Roundabout in a WeWork office
  • Training & development programme offered with access to professional qualifications
  • Opportunity for significant career development and more responsibility over time
  • Join a leading SaaS and Tech Consultancy, have an important role in growing the company
  • Private healthcare and gym membership

Looking for Graduate Software Consultant opportunities in London and want to join a highly successful global SaaS and Tech Consultancy? If you’re a technically-savvy graduate with great interpersonal skills, apply for this Software Analyst role today!

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Give A Grad a Go is committed to being an equal opportunity employer. All qualified applicants will receive consideration regardless of age, gender, ethnicity, sexual orientation, faith, disability or other. We are continually finding ways to improve the way we work, read our Diversity and Inclusion promise for more information about this.

Luke Owen Edmunds
Key Account Manager