Client Services Executive

London, Canary Wharf


Joe Goddard

I'm a Senior Recruitment Consultant at Give A Grad A Go, focusing primarily on IT, Software & Engineering graduate jobs. 

My area of expertise

My working background has been in retail and hospitality, which has definitely prepared me for the fast-paced nature of recruitment! I work on IT, Software & Engineering graduate jobs, as well as a few Digital roles - ranging from Software Developers, to Support roles in high-growth tech startups.

Why I chose to work at Give A Grad A Go

After returning from living abroad, I threw myself into the graduate job hunt. I came across Give A Grad A Go by chance when applying for different recruitment roles and after a brief courtship I came to work for them. I've not looked back since!

The worst job I've had

I spent one summer working as a Field Sports Camp Co-ordinator, putting on events across Suffolk for local kids who wanted to get active. It would have been a great job... if any kids turned up! Due to a mess up with the advertising, no one knew we were even running the camp.

Searching for graduate jobs in the finance industry, and want to work in a Client Services role? Apply for this fantastic new Client Services Executive job today.

Company profile

In this Client Services Executive job, you will be joining a fast-growing technology provider who are fast becoming a market leader in the OTC FX Options marketplace. Their client-driven focus and unparalleled experience in the finance industry have propelled them to the forefront of new developments. Having recently finished their latest round of funding, our client is ready for global expansion and are looking for motivated and highly skilled graduates to be a part of their journey!

Job description

In this Client Services Executive job, you will be working with business management, clients and the technology team to bring on new clients and support them through integration, training phases and beyond! You'll be acting as the very first point of contact for clients and their media / creative agencies; so will be expected to work on building strong and lasting relationships with your clients.

Key responsibilities

In this Client Services Executive job, your responsibilities will include:

  • Being the first point of contact for clients and their media / creative agencies
  • Providing product support on the platform to self-serve clients and agencies via LiveChat, Email and Phone
  • Getting stuck-in to new business pitches, developing a strong relationship with clients and their agencies, and growing within the current client base
  • Helping all departments to optimize the platform and make sure everybody is getting the most out of the relationship between client and consumer!

Job requirements

  • Highly educated to degree level (2.1 or above) in a BSC, Finance or a similar discipline
  • Fantastic organisational skills with a keen eye for detail
  • To be someone who is not afraid to get stuck in and provide support across the team
  • A confident and outgoing approach
  • An interest in learning about the financial sector

Benefits of the job

  • A very competitive starting salary bracket of 23,000 - 25,000, depending on experience
  • Working within a team of FX Trading experts with years of tangible experience
  • Superb in-house training opportunities, lots of personal development on the job
  • A key drive towards AWS and other new and exciting technologies

Looking for client services jobs in London, and interested in working for a fast-growing FX platform? If you're an ambitious graduate with excellent communication skills, apply for this Client Services Executive job in London today.

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