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Client Services Executive - FinTech

£24,000
London, Whitechapel

PLEASE CONTACT

Elise Bresler

I'm a Recruitment Consultant, so my role involves matching talented candidates with exciting companies looking to hire graduates.

My area of expertise

I work predominantly in the Creative & Design and Fashion sectors. In my time as a Consultant so far, I've had the opportunity to work with a number of great companies in these industries - including one of the largest beauty companies in the UK - helping them hire the very best junior talent.

Why I chose to work at Give A Grad A Go

I first heard about Give A Grad A Go through a friend, who recommended applying for graduate jobs through them. When I arrived to meet the team and discuss potential job opportunities, I was struck by how friendly and dedicated everyone was, and was completely drawn to the company culture. Although I had never considered it before, I knew that recruitment would play to my strengths as I love talking to people and finding out about their journeys. I also get the opportunity to work across a huge array of roles, which means that no day is ever the same!

The worst job I've had

Before this job, I worked at a corporate PR agency within the Real Estate sector. The company was very set in its ways, not sure if its something I would like to do again!

Looking for client services graduate jobs in London, and interested in working for one of London’s fastest-growing FinTech companies?

Company profile

In this Client Services Executive graduate job, you will be joining a fast growing financial technology startup who specialise in digital insurance. Founded in 2017, and backed by investors who supported Spotify, Monzo and more, they are disrupting the way we think about getting insured – envisioning a world where car insurance is possible in an entirely different way. You’d be joining a close-knit team that have worked at billion dollar FinTech firms such as Transferwise & Monzo, and larger insurers such as Admiral and Zurich.

Job description

In this Client Services Executive graduate job, you will be liaising directly and honestly with customers, developing a deep understanding of what customers really want. You will be ensuring that every interaction a client has with the platform is enjoyable, acting as the voice for customer centricity and a voice for automation. As the front-line voice and face of the company, you will be responsible for streamlining process to increase internal and external efficiency.

Key responsibilities

In this Client Services Executive graduate job, your responsibilities will include:

  • Liaising directly with customers to develop a deeper understanding of what international communities really want from a fairer, tech insurer
  • Proactively spotting patterns in frustrations or hopes of customers and relaying feedback to the team
  • Helping the company become more efficient by streamlining processes and introducing new technology
  • Understanding, prioritising and escalating customers’ feedback and feature requests to the product team
  • Ensuring the team are consistently customer-focused and fixated on building the best digital insurer in the world!

Job requirements

  • A 2.1 or above from a good university
  • An entrepreneurial mindset
  • Excellent written and verbal communication skills
  • A passion for startups and technology
  • Adventurous and want to grow with a fast-paced company
  • Experience living in a foreign country would be a plus!
  • Someone with a solutions-based approach to problems

Benefits of the job

  • A competitive starting salary of 24,000
  • Generous stock options
  • Opportunities to work from home
  • Monthly socials and team outings
  • 32 days holiday allowance (including bank holidays)
  • Pension scheme & health insurance
  • Cycle to work scheme
  • Free kindle with unlimited books
  • Friday all-hands with snacks
  • Training opportunities and support
  • Fruit, snacks and soft drinks in the office

Looking for client services executive jobs and want to join a leading business in FinTech industry? If you’re interested in the environment and you want to kick-start your client services career, apply for this Client Services Executive graduate job in London today!

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Compliance Officer - Remote (Night Shift)

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£30,000
London
Operations

Looking for FinTech jobs and interested in compliance?

Company profile

In this Compliance Officer graduate job, you will be joining a market-leading FinTech company based in London. Established in 2011, their innovative software is trusted by over 40,000 businesses worldwide; including HM Government, Thomas Cook and The Guardian. With a global payment platform that now processes over 1 billion per year, they are one of the best known financial technology companies in the world!

Job description

In this Compliance Officer graduate job, you will be joining the company’s compliance operations team. Your role will involve ensuring the verification of all new clients, as well as playing a role in customer onboarding decisions, customer experience, and due diligence checks. You will need to have some experience in a customer or client-facing role, as you will be required to communicate with a number of new clients and play a key role in their onboarding.

Please note: This opportunity will be remote, working from Sunday - Thursday 23:00 - 8:00 on an initial 12-month contract. Due to the out of usual hours work, the salary is competitive with a 20% bonus so your annual salary will be 35,000 in total.

Key responsibilities

In this Compliance Officer job, your responsibilities will include:

  • Reviewing new customer documentation and making decisions during the onboarding process
  • Identifying and resolving alerts after their PEPs and Sanctions screening process
  • Communicating with new clients throughout the onboarding process ensuring excellent customer service throughout
  • Carrying out due diligence checks
  • Reviewing the customer experience constantly so that they are working as efficiently as possible
  • Being part of the compliance team that identifies and investigates any suspicious activity

Job requirements

  • A 2.1 degree from a top university
  • 1 years' experience working in compliance
  • A real passion for the FinTech industry and anti-money laundering / counter-terrorist financing
  • AML / KYC checks, or any experience in a politically exposed position would be a huge plus
  • Any experience in a customer facing role is important
  • An inquisitive mind!
  • Incredible organisation skills with excellent attention to detail
  • Strong analytical skills
  • A confident communicator, both written and verbal
  • A team player who enjoys collaborating with others
  • A problem solver who will enjoy making processes more efficient
  • Additional languages are a bonus – French, German or Spanish

Benefits of the job

  • A great starting salary of 29,000 + 20%
  • Generous holiday allowance
  • Expert training from day one
  • The chance to join a highly successful FinTech team with huge plans for growth
  • Private health insurance & private pension scheme
  • Yoga, football and basketball
  • Training budget for your development
  • Bi-weekly and monthly team lunches and nights out
  • Excellent coffee and fully stocked fridges
  • Amazing open plan offices in a great location in Central London

Looking for FinTech graduate jobs in London and interested in compliance & law? If you’re a good communicator with strong analytical skills, apply for this Compliance Officer job today.

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FinTech Sales Executive - German Speaking

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£30,000
London
Sales

Looking for sales graduate jobs in London, fluent in German, and want to join one of the country's most disruptive FinTech startups?

Company profile

In this FinTech Sales Executive graduate job, you will be joining a growing financial technology startup who are already established in the UK, France, Germany, Sweden and Spain. Founded back in 2010, they have created a pioneering international payments network that rivals major debit and credit cards. Having already raised an astonishing $22.5 million in funding last year, they are now looking for an ambitious graduate to join their growing sales team.

Job description

In this FinTech Sales Executive graduate job, you will be joining the sales team, and utilising your German skills. In this B2B sales role, you will be acting as the first point of contact for inbound prospective clients, as well as proactively reaching out to new business leads. You will need to be confident, personable, and fluent in both German and English; as you will be central to helping to accelerate rapid growth within the German markets.

Key responsibilities

In this FinTech Sales Executive graduate job, your responsibilities will include:

  • Being trained on the product so you are familiar inside and out with their technology
  • Reaching out to inbound leads from the German market as potential new clients – qualifying the lead and selling the product
  • Taking a consultative approach to calls, listening to and appreciating the requirements of German merchants
  • Passing on qualified leads to the Account Executives
  • Undertaking thorough research and identifying new leads in the German market
  • Working closely with the marketing team to send out effective email marketing campaigns that will accelerate growth in the German markets
  • Continually providing improvements to the way that business development processes are carried out

Job requirements

  • A fluent German speaker
  • A 2.1 from a top university
  • Some previous experience within a target-driven environment
  • Some customer-facing experience is crucial
  • An understanding and appreciation of technology and startup environments
  • A real drive to succeed and develop your career
  • A fantastic communicator, both written and verbal
  • An entrepreneurial spirit (e.g. founder of a business / previous self-employment)
  • A proactive person who kept themselves busy during university with extra-curricular activities or internships
  • Demonstrable interest or previous experience in technology, SaaS or payments

Benefits of the job

  • A highly competitive basic salary of 30,000
  • Generous commission scheme
  • Bi-weekly and monthly team lunches and nights out
  • A fully stocked fridge
  • A personal Macbook Air
  • Amazing offices in Central London
  • The chance to join a fast-growing FinTech startup in the midst of rapid growth
  • Rapid career progression and development opportunities

Looking for sales jobs in London and want to join a top FinTech startup? If you’re an ambitious graduate with faultless German language skills, apply for this FinTech Sales Executive job in London today!

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FinTech Sales Executive - French Speaking

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£30,000
London
Sales

Looking for sales graduate jobs in London, fluent in French, and want to work for one of the UK’s fastest-growing tech startups?

Company profile

In this FinTech Sales Executive graduate job, you will be joining a leading FinTech startup, who have created a pioneering international payments network that rivals major debit and credit cards. Already well-established in the UK, France, Germany, Sweden and Spain, they are a huge name within the financial technology sector – and having raised $22.5 million in funding last year alone, they are now looking to expand globally.

Job description

In this FinTech Sales Executive graduate job, you will be utilising your French language skills at a leading FinTech startup. In this B2B sales role, you will be working within the tight-knit sales team, acting as the first point of contact for inbound prospective clients as well as reaching out to new business leads. You will need to be confident, personable, and fluent in both French and English, as you will be working as part of the London team, but helping to accelerate rapid growth within the French markets.

Key responsibilities

In this FinTech Sales Executive graduate job, your responsibilities will include:

  • Being trained on the product so you are familiar inside and out with their technology
  • Reaching out to inbound leads from the French market as potential new clients – qualifying the lead and selling the product
  • Taking a consultative approach to calls, listening to and appreciating the requirements of French merchants
  • Passing on qualified leads to the Account Executives
  • Undertaking thorough research and identifying new leads in the French market
  • Working closely with the marketing team to send out effective email marketing campaigns that will accelerate growth in the French markets
  • Continually providing improvements to the way that business development processes are carried out

Job requirements

  • A 2.1 from a top university
  • A fluent French speaker
  • 1+ years' experience in a B2B sales role
  • Some customer facing experience
  • An understanding and appreciation of technology and startup environments
  • A real drive to succeed and develop your career
  • A fantastic communicator, both written and verbal
  • An entrepreneurial spirit (e.g. founder of a business / previous self-employment)
  • A proactive person who kept themselves busy during university with extra-curricular activities or internships
  • Demonstrable interest or previous experience in technology, SaaS or payments

Benefits of the job

  • A highly competitive starting salary of 30,000
  • Generous commission scheme
  • Bi-weekly and monthly team lunches and nights out
  • A fully stocked fridge
  • A personal Macbook Air
  • Amazing offices in Central London
  • The chance to join a fast-growing FinTech startup in the midst of rapid growth
  • Rapid career progression and development opportunities

Looking for sales jobs in London and want to join a leading international FinTech startup? If you’re an ambitious graduate with faultless French language skills, apply for this FinTech Sales Executive graduate job in London today!

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