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E-commerce Assistant

£20,000 - £23,000
London, Wandsworth

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Samuel Hickson

I am a Recruitment Consultant, working predominantly on Technology & Digital, and Marketing & Advertising graduate jobs.

My area of expertise

I work across a real range of sectors and graduate jobs, but in my time as a Consultant so far I've had the chance to work mainly on Technology & Digital jobs.

Why I chose to work at Give A Grad A Go

Recruitment was something I had already considered, but the moment I walked into Give A Grad A Go was when I realised it was the place for me. The office culture was buzzing, the people seemed great and management really made an effort to show that they liked me (hopefully they still do!)

The worst job I've had

I used to spend the gap between semesters at uni working at a school uniform shop. I really didn't enjoy retail and the shop was massively overrun with angry teenagers arguing with their parents... but you have to pay off the overdraft somehow!

Looking for E-commerce graduate jobs in London, and want to work for a leading fashion retailer?

Company profile

In this E-commerce Assistant graduate job, you will be joining a well-known fashion retailer, who specialise in quality British clothing for men and women. They are best-known for selling affordable yet fashionable clothing in the millions; both in-store and online. As they continue to grow their digital presence, they are looking for a bright and ambitious E-commerce Assistant to join their team.

Job description

In this E-commerce Assistant graduate job, you will be joining the company's E-commerce team, and helping to ensure that online sales and conversion opportunities are always maximised. Based in their Head Office and reporting into the E-commerce Trading Manager, you will be supporting the day-to-day trading of the website by making sure that all product content is delivered on-time, as well as providing regular trade reporting and analysis to optimise performance.

Key responsibilities

In this E-commerce Assistant graduate job, your responsibilities will include:

Product management & trading

  • Supporting the E-commerce Trading Manager with the day-to-day trading of the website
  • Managing the on-site product launch process, ensuring product images and copy are compelling, optimised and always uploaded on time
  • Maximising cross-selling opportunities by maintaining outfitting recommendations for each product
  • Working with merchandising to ensure that products are effectively merchandised and assigned to the correct categories
  • Managing on-site promotional activity including setup, testing, communicating activity with other teams, analysing performance and reporting
  • Working closely with the Customer Service team to improve end-to-end customer experience
  • Conducting weekly quality control checks and reviews to maintain high standards across the site
  • Maintaining and managing the trading and marketing calendar
  • Recommending the optimum products to feature in emails / website content
  • Developing strong, collaborative relationships across all departments

Reporting

  • Supporting the E-commerce Trading Manager to produce the weekly trade pack each Monday
  • Using analytics tools such as Google Analytics and heatmaps to monitor and report back on overall website, category and product performance, along with actions to improve
  • Reporting on website and company bestsellers
  • Communicating the number of lines launched on the site the previous week and highlighting any issues

Job requirements

  • A 2.1 or above from a top university.
  • Ideally 1+ years’ experience in a similar environment, using Google Analytics in the workplace
  • A passion for E-commerce is essential and a desire to work in a fast-paced retail environment
  • A trading mentality – curious about numbers, able to investigate and challenge performance and action orientated.
  • Strong analytical skills, confident working in Microsoft Excel and able to grasp new systems
  • Conscientious and self-motivated, with the ability to work both independently and collaboratively
  • Strong organisational skills, with the ability to multi-task and prioritise work calmly in order to meet deadlines
  • Great communication skills, both written and oral and with a keen attention to detail

Benefits of the job

  • A starting salary between 20,000 - 23,000
  • The opportunity to work with a well-established British fashion retailer
  • Great company culture: monthly socials and events for just about every occasion
  • 50% friends and family discount on company products
  • Sample sales and warehouse giveaways for staff

Looking for fashion graduate jobs in London, and interested in E-commerce? If you're an ambitious graduate with an interest in fashion, apply for this E-commerce Assistant graduate job in London today!

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