Job Listing

Client Services Executive

Salary £23,000 - £25,000
Location London, Covent Garden
Industry Fashion & FMCG
Job Type Permanent
Size Under 20
Job overview
Our client is a fast-growing sportswear clothing startup. They are now looking to hire a graduate Client Services Executive with an interest in sportswear and E-commerce.

Looking for Client Services Graduate Jobs in London, and want to work for one of the world’s most forward-thinking sportswear companies? This new Client Services Executive job could be your ideal graduate job.

Company profile

In this Client Services Executive graduate job, you will be joining what is arguably the most innovative and advanced sportswear startup in the world. Their incredible team have combined science and technology in order to create unique, durable outdoor wear – including the most visible top on earth, and the first ever ceramic clothing system. With increased interest in their incredible product, they are now on the lookout for a bright and business-savvy Client Services Executive to join their growing team.

Job description

In this Client Services Executive graduate job, you will act as the gateway to the business for all existing and prospective clients. It will be your responsibility to provide quick and efficient help to clients and be the first point of contact for any queries they may have. In order to succeed in this role, you will need to be personable, proactive, and a natural problem solver – as you will be expected to go above and beyond for each client you deal with, ensuring that they have the best possible experience from start to finish.

Key responsibilities

In this Client Services Executive graduate job, your responsibilities will include:

  • Providing personalised responses to clients over email and social media in a considered and timely manner
  • Ensuring that you’re fully clued up on all products listed and informing clients as required
  • Ensuring exchanges and returns are managed efficiently and promptly
  • Going above and beyond for each and every client – personalisation is everything!
  • Suggesting any improvements to their operations processes and procedures
  • Understanding what their client base really want from the product – relaying this information to the wider business

Job requirements

  • A 2.1 from university
  • Some form of commercial experience - marketing or PR experience is a real plus
  • Outstanding communication skills - you can build rapport with everyone!
  • Excellent attention to detail - you’ll be a stickler for detail
  • A can do attitude, which is necessary for a fast-growing startup like this one
  • The ability to remain calm and considered under pressure
  • Zendesk experience would be a bonus
  • A genuine interest in sport and tech innovation

Benefits of the job

  • A great starting salary of between £23,000 - £25,000
  • The chance to make a real impact from day one
  • A generous 25 days holiday allowance
  • Lovely offices in beautiful Covent Garden
  • A supportive and collaborative environment, where you’ll be working alongside founders from day one

Looking for E-commerce Graduate Jobs and want to work in client services? If you’re a personable graduate with some commercial experience under your belt, apply for this Client Services Executive job in London today!

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Isabel Brehcist
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