Job Listing

Account Manager

Salary £35,000 - £40,000
Location London, Liverpool Street
Job Type Permanent
Size 50-100
Job overview
In this Account Manager role, you will be responsible for nurturing long-term relationships with clients and building new strategic partnerships. This is the ideal role for a graduate with excellent communication skills - apply today!

On the hunt for Graduate Account Manager roles, Account Executive jobs or Client-facing opportunities in London? Want to work for one of the UK’s leading financial consultancies? This Account Management position in London could be the right fit for you - apply now!

Company profile - Financial Consultancy

In this Account Manager job, you will be joining the London offices of an award-winning R&D consultancy. As trusted advisers, they are passionate about helping innovating UK businesses to thrive. They do this by supporting access to the government’s vital R&D tax-credit incentives which reward UK companies who have taken a risk in seeking to develop, extend, or improve products, services, devices or knowledge in a particular field. The government provided £7.9bn of support to the most innovative companies in the UK in 2019-20. They want to continue enabling this figure to increase year on year.

Job description - Account Manager

In this Account Manager job in London, you will be nurturing long-term relationships with clients and building new strategic partnerships. You will be the client's lead contact and responsible for client processes, ensuring that any issues raised are dealt with. In this role, you should be an excellent communicator who is able to grasp customer needs and brainstorm ways to fulfil them. Your goal will be to help safeguard revenue whilst retaining current clients and leveraging their world-class consulting service to generate new business. See the full responsibilities below!

Key responsibilities - Account Manager

In this Account Manager opportunity, your responsibilities will include:

  • Working closely with the Business Development & Consulting teams to leverage multiple relationships across the client base
  • Ensuring the timely and successful delivery of our client journey improvement projects with the Operations/Marketing & Finance teams
  • Negotiating and agreeing on renewal contracts to continuously build client relationships
  • Generating new business with existing clients and continuously identifying areas of potential development for relationships
  • Developing and growing a network of external referral partners and strategic partnerships
  • Preparing monthly, quarterly, and annual reports and forecasts, tracking key account metrics
  • Assisting with challenging client requests, disputes, complaints & feedback
  • Sitting on select pre-workshop calls to meet and engage our clients
  • Posting submission processes and claim tracking
  • Working closely with internal stakeholders to ensure effective collaboration for client service excellence

Job requirements - Account Manager

  • A 2.1 from university
  • Proven experience as an Account Manager or similar role
  • Proven track record of meeting and exceeding targets
  • Experience tracking relevant KPIs (e.g. customer satisfaction)
  • High attention to detail and well organised
  • The capabilities to deliver innovative solutions to complex challenges
  • The flexibility to take on change, shifting tasks and priorities when circumstances dictate
  • Desire to make a marked impact on the UK innovation landscape

Benefits of the job - Account Manager

  • A great starting salary of £35,000 - £40,000, depending on experience + 25% annual bonus!
  • Fantastic offices in Liverpool Street
  • Flexible working – they care about whether you do your job, not where you do it
  • An onboarding budget to ensure you’ve got your perfect work set up as well as a personal learning and development budget
  • Private health insurance that includes physical, mental, dental and optical care
  • Huge potential for career progression and growth

Looking for Account Management jobs in London and want to join a rapidly growing consultancy in the heart of the city? If you’re a driven graduate with great communication skills, apply for this Account Manager role today!

Give A Grad a Go is committed to being an equal opportunity employer. All qualified applicants will receive consideration regardless of age, gender, ethnicity, sexual orientation, faith, disability or other. We are continually finding ways to improve the way we work, read our Diversity and Inclusion promise for more information about this.

Luke Owen Edmunds
Team Lead & Key Account Manager