Graduate Account Manager

Looking for Account Manager jobs, Graduate Sales Jobs, or FinTech jobs in London? Want to kickstart your career at an industry-leading FinTech Firm? Apply for this Graduate Account Manager job in London today!

Company profile - FinTech Firm

In this Account Manager role, you will be joining a Unicorn valued scale-up looking to continue its rapid growth curve. It's a Series D-funded FinTech focused on helping small businesses by offering faster and fairer access to finance. Since 2012, it has lent over £1 billion to help over 45,000 businesses across Europe, and last year raised more than £150 million in equity and debt from leading venture equity investors and banks. They're currently 300 people strong, and fast-growing!

To give you an idea, the quickest it's funded a small business has been just over three minutes, which is from the business inputting its details into the app, and the funds being approved and then immediately available to the customer. Its customer base covers a wide range of businesses, and it has a 4.8 out of 5 rating on Trustpilot from its customers.

Job description – Graduate Account Manager

Our client works with a host of commercial finance brokers and business advisors across the UK to offer finance to its clients, and this channel generates a substantial proportion of the business’ total revenues. As an Account Manager for our Broker Channel, you’ll be the first port of call for our brokers and will give them exceptional customer service in managing loan applications for their clients.

You will also provide our brokers with an in-depth understanding of the product range product benefits, customer eligibility, and use cases. In addition to building relationships with our brokers, you will also work closely with other teams across the business. The key success factors in this role will be measured in the quality of relationships you build, your speed of service, and overall broker satisfaction. You will also have the opportunity to help shape and develop the future of this valuable channel.

Key responsibilities - Graduate Account Manager

In this Business Development graduate job, your responsibilities will include:

• Manage the day-to-day working relationship with all brokers, including our ‘Gold’ brokers who introduce high volumes of business
• Pre-screen applications, ensuring the broker provides all necessary business documentation for a credit review
• Provide timely updates for ongoing cases, answering questions related to specific applications or product queries
• Provide new brokers with excellent product training and support in order to maximise lead flow
• Work closely with our Credit and Account Management teams in order to improve conversion rates and broker satisfaction
• Tackle additional tasks or analysis to assist the Broker Channel Managers and gain an understanding of other areas within the business
• Help organise and attend broker entertainment/industry events

Job requirements - Graduate Account Manager

• Strong written and verbal communication skills
• Excellent time-management and organisational skills
• A strong customer service ethic
• The ability to build and maintain long-lasting business relationships
• Some experience of working in a fast-paced, client-facing role
• Knowledge of the UK business finance market (including our competitors) is a plus
• Experience working in a fast-paced customer service role is desirable
• This would be an excellent opportunity for recent graduates looking to gain experience in financial services

Benefits of the job - Graduate Account Manager

• A great graduate salary of £25,000 - £30,000 + bonus
• Pension, private health care, and gym discounts
• All the tech you need for your home office
• Bright, modern office spaces in London (Fitzrovia) & Leeds, and support remote compatible working
• A calendar of both in-office and remote events week including Bingo, Comedy Nights, Escape Room challenges….
• Two company retreats a year (in places like the French Alps or Spanish seaside)
• Pool, ping pong, foosball tables, and tournaments
• Virtual and in-office yoga classes every Tuesday and Thursday morning
• An ever-growing number of clubs including climbing, chess, football, and boxing
• Plenty of drinks and snacks in the office kitchen

Looking for Graduate Account Management jobs or Account Manager jobs in London? Interested in joining a FinTech Unicorn business? If you're a graduate with excellent communication and commercial experience, apply to this Graduate Account Manager role today!

Give A Grad a Go is committed to being an equal opportunity employer. All qualified applicants will receive consideration regardless of age, gender, ethnicity, sexual orientation, faith, disability or other. We are continually finding ways to improve the way we work, read our Diversity and Inclusion promise for more information about this.

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Alan Hector

Key Account Manager

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