Job Listing

Client Services - Danish Speaking

Salary £27,000 - £30,000
Location London, Moorgate
Job Type Permanent
Size Over 500
Job overview
Our client is a leading Global Finance SaaS company, with over 20 offices worldwide and growing. They're looking for a Danish Speaking Client Services Executive to join their expanding team!

Looking for Danish Speaking Jobs in London and want to kick-start your career at a global FinTech company? Apply for this Danish Speaking Client Services Executive role today!

Company profile

In this Danish Speaking Client Services Executive job, you will joining the London offices of a Global Finance SaaS company. Their market leading due diligence app helps companies close more deals faster and powers the entire M&A life-cycle. Their innovative app helps through the use of data analytics and visualisation, insight, powerful search and document organisation. They have been hugely successful and have over 20 global offices and growing. Due to continued success they are looking to further grow their team this year.

Job description

In this Danish Speaking Client Services Executive job, you will be in charge of supporting clients by providing technical product support to enhance their overall product and service experience; through product and application knowledge assist clients with technical queries enabling them to successfully configure, manage and complete their project.

Key responsibilities

In this Danish Speaking Client Services Executive job, your responsibilities will include:

  • Responding to user inquires through various communication channels including phone, email, chat,
  • May assist users in the setup and configuration of tools and features within tech products.
  • Using product knowledge, this role will provide support to our users who are experiencing simple or more complex issues with our products; troubleshoot and directly answer user questions
  • Providing educational tutorials and support on the platform’s capabilities and functionality to users; Build positive relationships while being proactive in anticipating client needs.
  • Develop knowledge of industry and clients’ use cases, in order to more fully understand background of support questions.
  • Capturing client product support requests through internal workflow tools to ensure excellent user experience and support business metrics and reporting.
  • Mentoring and guiding less experienced colleagues

Job requirements

  • A University degree
  • Fluency in English and Danish (written & spoken)
  • An interest in the financial sector
  • Previous experience in a client service or operational support environment
  • Strong technical aptitude and learning agility
  • Independent problem solving and troubleshooting skills
  • Excellent organizational skills and attention to detail

Benefits of the job

  • Great starting salary of £27,000 - £30,000 DOE
  • Great offices in Moorgate
  • Training and development plan offered

Looking for Danish Speaking Client Services jobs and want to join the London office of a highly successful global FinTech company? If you’re a detail-oriented graduate with great interpersonal skills, apply for this Danish Speaking Client Services job today!

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Luke Owen Edmunds
Senior Recruitment Consultant