Job Listing

Junior Operations and Applications Support Analyst

Salary £25,000 - £30,000
Location London, Bank
Role Analyst
Job Type Permanent
Size 100-250
Job overview
We're working with one of London's most exciting FinTech companies, they are looking for an ambitious graduate with SQL skills get in touch to join them as a Application Support Analyst!

Looking for Operations and Support Analyst jobs in London, and have previous SQL experience? One of London's leading FinTech companies are looking to hire an Application IT Support Analyst now!

Company profile

In this Junior Operations and Applications Support Analyst job, you will be joining a growing FinTech company who are transforming the way working capital is financed and enabling their clients to access billions of dollars of cost-effective funding. The impressive company are the forefront of connecting corporates with funders whilst providing them with support, reporting and ensuring that payment services are supported by tech platforms. To add to this exceptional team, they are now looking for a motivated and highly technically skilled graduate to be a part of their journey.

Job description

In this graduate Analyst and Operations job, you will need to be technically proficient (SQL) as you will be providing 1st and 2nd line support to their global network of customers. You will be getting hands-on with monitoring the operation of the system, providing support to their customers and working with internal teams. This is a fantastic opportunity for a confident and highly technically skilled graduate to take the first step in their graduate career.

Please note: You will be required to work in shift patterns for this role.

Key responsibilities

In this graduate Analyst role in London, your responsibilities will include:

  • Providing 1st and 2nd line support to their global network of customers
  • Performing analysis on customer data and providing customers with figures
  • Actively monitoring system using a variety of tools such as SQL
  • Resolving customer issues
  • Collaborating closely with internal departments

Job requirements

  • A Computer Science degree or similar from a good university or 1-2 years’ experience in a 1st or 2nd line application support role in a customer-facing environment
  • It's a huge benefit to have written and spoken fluency in another language (in particular Spanish, Portuguese, French, German, Russian)
  • Analytically minded - proficient in SQL
  • A confident communicator
  • A strong interest in learning on the job
  • You flourish in a dynamic high-pressure environment

Benefits of the job

  • A great starting salary of £25,000 - £30,000 plus benefits and bonus, depending on experience
  • 25 days plus bank holidays
  • Fantastic on the job training opportunities, lots of personal development on the job
  • Interest free season ticket loan
  • Discounted gym membership

Looking for graduate Operations roles and graduate Support Analyst jobs in London? If you're an ambitious graduate with excellent technical skills and proficient in SQL, apply for this Junior Operations and Applications Support Analyst role in London today!

Discover more graduate IT and Support roles across the UK. Or find out the best way to answer common Interview Questions.

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William Spilsbury
Key Account Manager