Job Listing

IT Support Analyst

Salary £21,000 - £25,000
Location London, Liverpool Street (Or Remote)
Role Support
Job Type Permanent
Size 20-50
Job overview
In this IT Support Analyst job, you will be joining an innovative data visualisation platform, which visualises complicated ideas, concepts, or structures. Humans learn and work best through visual means and this product enables them to see rather than simply read or try to analyse complicated information!

Looking for IT Support roles, First Line Support jobs or Tech opportunities in London? Want to make an impact at a new tech startup? Apply for this IT Support role in London today!

Company profile - Tech Startup

In this IT Support Analyst job, you will be joining an innovative data visualisation platform, which visualises complicated ideas, concepts, or structures. Humans learn and work best through visual means and this product enables them to see rather than simply read or try to analyse complicated information. For example, the platform can build attractive structure diagrams representing M&A, financing, tax, trust or other complex transactions.

Their customers include law firms, accounting firms, and a host of other large financial institutions. They have grown year on year and have over doubled in size in the past year.

Key responsibilities - IT Support Analyst

The key responsibilities in this IT Support opportunity in London are:

  • Providing essential 1st and 2nd line desktop, server, and network support
  • Offering technical support and troubleshooting tasks as required
  • Providing basic user training for new starters & MS Office configuration
  • Maintaining the service desk database and keeping a log of all support calls
  • Various ad hoc duties

Job requirements - IT Support Analyst

  • A university degree, ideally in a related subject
  • A hard-working attitude, happy to get stuck-in anywhere
  • Very organised
  • Good communication skills

Benefits of the job - IT Support Analyst

  • Base salary of £21,000 - £25,000, depending on experience
  • The chance to impact a rapidly growing start-up
  • Learn from various different areas of the business
  • Work directly with successful business owners and learn from them
  • Great career progression and a fantastic workplace culture
  • Flexible working, with remote working available

Searching for IT Analyst roles or 1st Line Support jobs in London? Want to work for a fast-growing financial technology/legal technology startup? If you're an organised graduate with an interest in finance, law or tech, apply for this IT Support Analyst role in London today!

Give A Grad a Go is committed to being an equal opportunity employer. All qualified applicants will receive consideration regardless of age, gender, ethnicity, sexual orientation, faith, disability or other. We are continually finding ways to improve the way we work, read our Diversity and Inclusion promise for more information about this.

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Samuel Hickson
Team Lead & Key Account Manager