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Operations Assistant - FMCG

£20,000 - £24,000
London, Fulham

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Claire Donaldson

As Give A Grad A Go's Team Leader, I am responsible for leading a team of four Consultants and two Resourcers. It’s my job to make sure that my team are supported, getting all the help they need in order to grow within the business, as well as managing my own client base.

My area of expertise

My team and I work with clients within a huge array of sectors - including FinTech, Recruitment, FMCG and Retail to name a few. We are also building a solid client base within some emerging markets including MedTech, HealthTech, EdTech and InsurTech (everything tech!)

Why I chose to work at Give A Grad A Go

I came in to the office to discuss which graduate jobs might be right for me, and realised straight away that my ideal place to work would be somewhere like Give A Grad A Go. I’d started the job hunt looking at Marketing & Advertising roles, but soon realised that a role in Recruitment would offer me the exact opportunities I was looking for - networking with clients, being rewarded for hard work and chatting with graduates and clients on the phone. After spending 3 memorable hours in the office, Cary offered me a job and I accepted straight away! I’ve now been here for 3 years - and counting!

The worst job I've had

Every summer I worked on a local farm as a waitress. The role had it perks (lots of hefty bacon butties) - but mucking out the barns and the smell of manure really took its toll....

Looking for operations graduate jobs in London, and want to work for a well-known British health food & drink company?

Company profile

In this Operations Assistant graduate job in London, you will be joining a leading food & drink company who are on a mission to make healthy food accessible to all. A fast-growing business with a huge range of products to their name, they have been developing their range of cereals, snack bars and dairy-free milks for 13 years, but have maintained the feel of a young startup. As they expand into several new markets, they are now on the lookout for a health-conscious and ber-organised graduate to join their team as an Operations Assistant.

Job description

In this Operations Assistant graduate job, you will be focusing on international operations and logistics. You will need to be able to hit the ground running in this role – managing your own time efficiently, supporting company decision-making and juggling a number of different projects at any given time. You will need to have great attention to detail and problem-solving abilities, as you will be expected to work both independently and within a small and close-knit team, managing global operations for this fast-growing FMCG company.

Key responsibilities

In this Operations Assistant graduate job, your responsibilities will include:

  • Liaising with key export customers, developing good relationships with new and existing customers
  • Managing the order fulfilment process and ensuring delivery is in-full and on-time
  • Liaising with the warehouse, overseeing third party logistics and resolving any issues that arise
  • Working closely with the Operations and International Sales teams
  • Organising export certification
  • Analysis of current sales and logistics to drive efficiency
  • Improving existing systems and implementing new processes

So, what are we looking for?

  • A 2.1 from a top university
  • 1 years’ commercial experience
  • Fluency in a second language is desirable due to the international nature of the role
  • Previous work experience within FMCG is desirable
  • A real foodie with a love of health snacks
  • Business acumen and excellent organisation skills
  • Fantastic communication skills, both verbal and written
  • A brilliant telephone manner
  • Good knowledge of Microsoft Excel with fantastic numeracy skills
  • A desire to work for a start-up

What else is on offer?

  • A great starting salary between 20,000 - 24,000
  • Fantastic training and development
  • 25 days holiday + bank holidays
  • Free gym!
  • Unlimited healthy snacks!
  • The chance to work for a well-known FMCG brand within an exciting startup environment

Looking for operations graduate jobs in London and want to join a leading FMCG brand? If you’re a super-organised graduate with exceptional communication skills, apply for this Operations Assistant job today.

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Client Services Executive

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£23,000 - £25,000
London
Client Services

Looking for client services graduate jobs in London, and want to work for one of the world’s most forward-thinking sportswear companies?

Company profile

In this Client Services Executive graduate job, you will be joining what is arguably the most innovative and advanced sportswear startup in the world. Their incredible team have combined science and technology in order to create unique, durable outdoor wear – including the most visible top on earth, and the first ever ceramic clothing system. With increased interest in their incredible product, they are now on the lookout for a bright and business-savvy Client Services Executive to join their growing team.

Job description

In this Client Services Executive graduate job, you will act as the gateway to the business for all existing and prospective clients. It will be your responsibility to provide quick and efficient help to clients and be the first point of contact for any queries they may have. In order to succeed in this role, you will need to be personable, proactive, and a natural problem solver – as you will be expected to go above and beyond for each client you deal with, ensuring that they have the best possible experience from start to finish.

Key responsibilities

In this Client Services Executive graduate job, your responsibilities will include:

  • Providing personalised responses to clients over email and social media in a considered and timely manner
  • Ensuring that you’re fully clued up on all products listed and informing clients as required
  • Ensuring exchanges and returns are managed efficiently and promptly
  • Going above and beyond for each and every client – personalisation is everything!
  • Suggesting any improvements to their operations processes and procedures
  • Understanding what their client base really want from the product – relaying this information to the wider business

So, what are we looking for?

  • A 2.1 from a recognised university
  • Some form of commercial experience, marketing or PR experience is a real plus
  • Outstanding communication skills – you can build rapport with everyone!
  • Excellent attention to detail – you’ll be a stickler for detail
  • A can do attitude, which is necessary for a fast-growing startup like this one
  • The ability to remain calm and considered under pressure
  • Zendesk experience would be a bonus
  • A genuine interest in sport and tech innovation

What else is on offer?

  • A great starting salary of between 23,000 - 25,000
  • The chance to make a real impact from day one
  • A generous 25 days holiday allowance
  • Lovely offices in beautiful Covent Garden
  • A supportive and collaborative environment, where you’ll be working alongside founders from day one

Looking for E-commerce graduate jobs and want to work in client services? If you’re a personable graduate with some commercial experience under your belt, apply for this Client Services Executive job in London today!

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Account Manager

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£23,000 (OTE £35,000)
London
Account Management

Looking for sales graduate jobs in London and want to kick-start your career at a thriving food & drink wholesaler specialist? A fast-growing North London based startup, who are quickly making their mark on the FMCG sector, are on the lookout for an Account Manager to join their team.

Company profile

In this Account Manager graduate job, you will be joining a London-based food and drink wholesaler specialist, who work with some of the most innovative FMCG brands in the UK and abroad. Supplying into London and Brighton’s thriving community of coffee shops, restaurants and workspaces with a curated set of brands and products, their mission is simple; to make the unnecessarily complex, simple.

Job description

In this Account Manager graduate job, you will be joining the dynamic, ever-growing sales team, and diving into a fast-paced FMCG environment. Day to day, you’ll be working to identify new growth opportunities, reaching out, and converting prospects into existing customers – managing the entire sales pipeline from start to finish. You’ll need to be ambitious, entrepreneurial, and results-driven, as you’ll be working in a varied and exciting role, facing the challenges of working in a small business and getting the chance to help grow an early stage startup!

Key responsibilities

In this Account Manager graduate job, your responsibilities will include:

  • Maximising current relationships and ensuring that all customers’ sales needs are met
  • Identifying new growth customers within London and Brighton
  • Upselling and cross selling all of the stores portfolio of brands into its ever-growing customer base
  • Building upon and growing supplier / partner relationships, by teaming up with their respective sales teams in developing new sales opportunities
  • Managing a sales pipeline, tracking prospects and leads to conversion
  • Contributing to their overall business strategy and identifying potential growth areas

So, what are we looking for?

  • An undergraduate degree
  • Knowledge of CRM system, to report on and analyse your work
  • A strategic thinker who can be decisive when it counts
  • A passion for the food and drinks industry is essential
  • Great customer service skills and an interest in meeting new people
  • The ambition to be a key part of a fast-growing team and business
  • Someone who is well-organised with a keen eye for detail
  • A strategic thinker with bucket loads of initiative
  • Excellent communication skills
  • Mid-advanced experience in MS Office suite
  • A full clean driving license

What else is on offer?

  • A competitive basic salary of 23,000 (OTE 35k)
  • Access to a fleet vehicle from the office
  • Paid Oyster card
  • The chance to help grow a burgeoning FMCG startup

Looking for account manager graduate jobs or FMCG graduate jobs in London and want to join a thriving and fast paced startup? If you’re an ambitious graduate with great communication skills, apply for this Account Manager graduate job today!

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