Job Listing

Graduate IT Support

Salary £22,000 - £25,000
Location London, Euston
Role Support
Job Type Permanent
Size 100-250
Job overview
Our client is a fast-growing IT company specialising in providing access control and fan engagement solutions for top sports clubs. They are looking for a graduate IT Support to join their team!

Looking for IT Support Graduate Jobs in London, interested in sports, and want to join a pioneering interactive data platform? Apply for this new Graduate IT Support job in London today!

Company profile

In this Graduate IT Support job, you will be joining a fast-growing IT company, who specialise in providing access control and exceptional fan engagement solutions for top sports clubs and organisations. Headquartered in London, the company have several offices across Europe and the US. Founded back in 2001, the company have been working for over 17 years to help some of the world’s best-known sports clubs & organisations (including the NFL, Wembley Stadium, and world-renowned football clubs like Liverpool FC, Arsenal FC and Manchester City) expand their knowledge of their fans, and maximise their engagement accordingly.

Job description

In this Graduate IT Support job, you will be responsible for implementing, maintaining and supporting payment solutions. Working with different internal departments, third-party companies and a range of clients, you’ll be providing essential 2nd line support, resolving all payment-related queries quickly and efficiently. You’ll need to be able to work autonomously, as you'll be focusing on projects both independently and as part of a team.

Key responsibilities

In this Graduate IT Support job, your responsibilities will include:

  • Documenting critical and routine procedures as well as end user literature
  • Monitor and maintain Portal environments
  • Keeping current live clients designs up to date via in-house software
  • Database level trouble shooting
  • Provide telephone support, email support response ensuring the support desk is covered during core business hours

Job requirements

  • Educated to degree level with a 2.1 in a relevant computing discipline
  • Solid understanding of SQL database
  • Basic knowledge of HTML and CSS advantageous
  • General understanding of web functions accessibility, usability, responsive design, cross-browser compatibility
  • Working to strict deadlines to meet client expectations
  • Excellent communication, diagnostic and troubleshooting skill

All applicants must be residents in the UK and eligible to work without permit

Benefits of the job

  • A competitive starting salary of between £22,000 - £25,000
  • Internal job train and progression from day 1!
  • 24 days holiday, plus bank holidays
  • Kitchen stocked with drinks, fruit and cereal
  • A daily lunch allowance for use in the onsite restaurant!
  • The chance to join one of the most exciting and unique tech platforms in the UK

The opportunity to work with some of the world’s most prestigious and high-profile sports clubs and organisations – perfect for a sports fanatic!

On the hunt for IT Support Graduate Jobs in London and want to work for a leading data platform? If you’re both technically and analytically minded, apply for this Graduate IT Support job in London today!

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