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Client Services Executive - Southampton

Salary £22,500
Location South, Southampton
Industry Fashion & FMCG / Technology & Digital
Role Client Services
Job Type Permanent
Size 250-500
Job overview
In this Client Services graduate job, you will be joining one of the most exciting startups in London. They are set to radically transform the automotive sphere - revolutionising the way consumers buy, sell and trade used cars. They are on the lookout for an ambitious graduate to join their rapidly expanding Client Services team!

Interested in Client Services Graduate Jobs in Southampton, and does the idea of working in startups excite you? This fantastic new Client Services Executive role at one of the UK's fastest growing start-ups could be the ideal career choice for you!

Company profile

In this Client Services job for graduates, you will be joining one of the most exciting startups in the fast-moving consumer goods industry. They are set to radically transform the automotive sphere - revolutionising the way consumers buy, sell and trade used cars. With heaps of investment from some of the biggest players in British business, they are growing rapidly and are now on the lookout for two Client Service graduates to join their expanding team in Southampton.

Job description

In this Client Services role in Southampton you will be working with a brilliant team, taking ownership for excellent customer relationships and ensuring the business is running smoothly. To be successful in this role it is essential that you are a brilliant communicator and highly detail oriented, as your role will involve spinning lots of different plates at once, problem solving and managing reports for internal teams. You must also be happy reporting and confident presenting your findings to senior stakeholders.

Note: As this industry isn’t your average 9-5, you must be happy working in shifts, these will never be longer than eight-hours. They will vary between 8am - 8pm.

Key responsibilities

In this graduate Client Services Executive job in Southampton, your responsibilities will include:

  • Communicating with a variety of clients and providing clear advice to non-technical users
  • Training customers and helping them with any queries
  • Working with the Operations team to ensure their delivery experience is seamless
  • Working closely with other senior members of the client team and providing Ad Hoc support when required
  • Providing multi-channel support and advice using phone, live chat or web portal methods
  • Identifying and reporting on issue trends, suggesting your improvement suggestions to the management team

Job requirements

  • A 2.1 degree from university
  • Highly proficient in written and spoken English
  • Excellent communication skills – you can talk to anyone and everyone
  • The ability to make complex concepts digestible
  • A can do attitude
  • Ambition in abundance, with an eagerness to continually self-improve and learn

Benefits of the job

  • A great starting salary of £22,500
  • Company bonus and personal bonus
  • Brilliant progression opportunities
  • Eligibility for shares
  • Your Birthday off
  • Season Ticket Loan
  • Free breakfast and snacks
  • Beautiful airy offices in the heart of Southampton jobs

On the hunt for Client Services opportunities in Southampton, or more specifically looking for Junior Client Services Jobs in Southampton? If you’re proactive, ambitious and outgoing, apply for this Client Services Executive role today!

Discover more Southampton careers, Graduate FMCG Jobs in Southampton, London and across the UK. Or find out the best way to answer common Interview Questions.

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Isabel Brehcist
Partner & Key Account Manager