Job Listing

Client Relations Executive

Salary £23,000 - £25,000
Location London, Angel
Job Type Permanent
Size 50-100
Job overview
This is the perfect opportunity for an ambitious graduate to join an innovative workplace services company in London as a Client Relations Executive. In this role, you will be gaining the trust of clients and helping them to drive their company to be responsive, proactive and innovative in the way they work.

On the hunt for Client Relations jobs, Account Manager roles, or Communications positions in London? Want to work with big-name clients in the technology and service sectors? Apply for this Client Relations Executive job today!

Company profile - Intelligent Workplace Services

Do you want to work in a fun, smart, and innovative environment where you will be challenged and inspired? This company provides innovative solutions and services to help achieve business goals - including security, productivity, sustainability and cost reduction, to name a few. Working with hard-copy and digital documents since 1978, the company's client list includes some of the best known UK and global businesses across all industries.

Job description - Client Relations Executive

Come and join this company of top performers that provide the highest quality intelligent workplace services and document management to their customers. The company is always on the lookout for talented people who share their values to join their team. You will be gaining the trust of clients and helping them to become successful, driving the company to be responsive, proactive and innovative in the way they work.

Key responsibilities – Client Relations Executive

In this Client Relationship graduate job, your responsibilities will include:

  • Build and maintain relationships with the client base
  • Where necessary, monitor company performance against service agreements
  • Identify threats and highlight opportunities to the Account Managers
  • Provide weekly feedback to Account Managers
  • Be accountable for customer retention & customer satisfaction
  • Be a single point of contact for all commercial clients
  • Providing clients with relevant reporting when required
  • Client education
  • Ad-hoc client visits
  • Updating CRM system with activity
  • Managing the Client Relations group inbox
  • Processing terminations
  • Other tasks allocated by the Manager
  • Provide client feedback to the Manager

Job requirements - Client Relations Executive

  • A 2.1 degree from university
  • The ability to prioritise tasks effectively
  • An interest in the tech sector
  • Strong written and verbal communication skills
  • Great eye for detail and a self-starter who takes initiative
  • Ability to work under pressure and meet tight deadlines

Benefits of the job - Client Relations Executive

  • A competitive starting salary of £23,000 - £25,000
  • Learning company” culture, including personal development opportunities ranging from lunch & learns to classes, conferences, and courses
  • Annual incentive trip to a number of locations: Dubai, Iceland, skiing
  • 25 days annual leave
  • Subsidised Virgin Gym Membership
  • Private Healthcare post probation
  • Season Ticket Loans
  • Company Pension Scheme
  • Flexible working
  • Offices in trendy areas of London
  • Fresh fruit weekly

Looking for Account Executive roles or Client Services jobs? Interested in joining a leading technology company with a great company culture? If you have a keen interest in technology and you're looking to gain invaluable experience, apply for this Client Relations Executive job today!

Give A Grad a Go is committed to being an equal opportunity employer. All qualified applicants will receive consideration regardless of age, gender, ethnicity, sexual orientation, faith, disability, or other. We are continually finding ways to improve the way we work, read our Diversity and Inclusion promise for more information about this.

Phoebe Shaw
Senior Consultant