Client Account Manager

Looking for Client Services jobs and Client relations jobs in Finance? Want to join an FTSE 250 listed Financial Services firm in a varied, client-orientated role? Apply to this Graduate Account Manager job role in investments based in London today!

Company profile - Investment Management

In this Client Executive job in London, you'll be joining an award-winning investment management platform offering financial advisers and their client's smart technology to better manage their portfolios. They offer unrivalled support and exceptional service for a modern, efficient way to manage client investment portfolios. They provide a wide range of financial planning tools and comprehensive reporting, alongside an extensive range of investments and tax-efficient wrappers to make the management of portfolios as easy and efficient as possible. With over £50 billion in funds under direction, our client is the market leader in their field and still continues to grow at the speed of a start-up despite being listed on the FTSE 250.

Job description - Client Account Manager

In this Graduate Account Manager job in London, you will join a dynamic and ambitious team, where you will be developing and managing relationships with the financial adviser firms based in the region of the UK assigned to your team. You'll play a pivotal role in implementing financial plans set out by financial advisors and their clients. Beyond this, you'll play a key role in training your client base on the services and products the business offers as well as taking ownership of the administration of your client's investment portfolios. You'll be the first point of contact for your client base, understanding their needs and maintaining the business's award-winning client service levels.

Key responsibilities - Client Account Manager

In this Client Relations job, you will be responsible for:

• Developing and managing relationships with the financial adviser firms based in the region of the UK assigned to your team
• Giving feedback to Advisers and their clients to help them utilise the service in the best way for their business
• Owning and managing relationships with a small number of key adviser firms
• Understanding the different business models of the Adviser firms that you manage
• Answering calls from adviser firms and their clients promptly, providing them with high-quality service. Aiming to supply all the information needed on the first call
  efficiently and accurately
• Carrying out instructions received to agreed time-scales
• Prioritising and managing your workload throughout the day
• Responding to queries from clients, advisers and colleagues in a timely manner
• Quality checking your work and that of your colleagues to ensure we achieve the goal of “right first time”
• Understanding the risks and governance requirements for the group and adhering to the controls in place, flagging and escalating risks and errors that you find
• Look for ways in which we can improve service, reduce errors and individual or team efficiency

Job requirements - Client Account Manager

• Academic excellence, you will have graduated from university with at least a 2.1
• Financial educational background is a plus
• Client-facing experience is a plus
• Relative financial services experience/internship is a plus
• A genuine interest in Financial services
• The ability to prioritise a varied workload - you will be confident managing and evaluating your time
• Confident communicator, you enjoy speaking with anyone and everyone!
• A can-do and positive attitude - you’re not fazed by commercial targets
• Real team player, you’re inspired and engaged by collective success

Benefits of the job - Client Account Manager

• A starting salary of £30,000 + annual bonus
• Central London office
• A foot in the door within an FTSE 250 firm
• A massive leap forward in your long-term career in Financial Services
• Daily access and mentorship from successful financial services professionals
• Competitive pension scheme
• Lively social atmosphere

Looking for Client Relationship jobs, Account Management positions, or Client Services jobs in investments? Want to join a world-renowned Financial Services business? If you're a driven, personable graduate, apply for this Graduate Account Manager job in investments in London today!

Give A Grad a Go is committed to being an equal opportunity employer. All qualified applicants will receive consideration regardless of age, gender, ethnicity, sexual orientation, faith, disability or other. We are continually finding ways to improve the way we work, read our Diversity and Inclusion promise for more information about this.