Looking for operations graduate jobs in London and want to work for the first social networking platform for luxury travel? Look no further – because this top TravelTech company are now searching for a graduate Operations Assistant to join their growing London team.

Company profile

In this Operations Assistant graduate job, you will be joining a luxury travel platform that connects guests and homeowners all over the world. The platform allows members to build their own personal network, bond with others over their mutual connections or experiences, discuss travel plans, and even book properties directly through the platform. With over 1,100 homes located in 45+ countries, all of their properties are hand-picked to ensure that they meet the requirements of their exclusive network, fit their specific criteria, and provide the ultimate holiday experience.

Job description

In this Operations Assistant graduate job, you will be joining an innovative travel technology startup at a time of rapid growth – so you will need to be able to perform a range of operational tasks to help the company achieve daily, weekly and monthly goals. Your role will be very multi-faceted, and will involve managing the full pipeline of the onboarding process for home owners. It’s essential that you are proactive, self-motivated and analytical, as you’ll be expected to maintain a number of properties, provide exceptional support, review current processes and then suggest future improvements.

Key responsibilities

In this Operations Assistant graduate job, your responsibilities will include:

• Managing the full pipeline of the on-boarding process for home owners
• Liaising with homeowners and other team members to receive all necessary materials and information
• Sourcing information from multiple documents and platforms
• Writing descriptions of the homes and surrounding areas
• Inputting key information into CRM
• Maintaining current properties by making information updates to pages in a timely manner
• Supporting home owners in questions and explaining various processes
• Reviewing current team and website processes and drawing observations on how to make improvements

So, what are we looking for?

• A minimum of a 2.1 from a top 40 university
• Either an A or B grade in A-Level English
• Strong creative writing skills
• Data entry and experience with Salesforce is a bonus
• Someone who is highly organised with the ability to complete a high volume of tasks within tight deadlines
• Impeccable attention to detail and passion for processes
• Positive attitude and someone who thrives in a fast-paced, continually evolving environment
• Experience inputting and maintaining a pipeline in a CRM
• Excellent written and verbal communication skills
• A passion for luxury travel and holiday homes

What else is on offer?

• A competitive starting salary of 21,000
• The chance to play an instrumental role in the business from day one
• A sociable, young and dynamic office
• Frequent doggie visitors
• Beer and pizza nights on Thursday

Are you looking for operations graduate jobs in London and want to join an exciting travel startup? If you're an organised and personable graduate with an interest in luxury travel, apply for this Operations Assistant job in London today!

Discover more Graduate Property Jobs

Interested in client services graduate jobs in London, and want to join a luxury retailer with 11 locations across the UK? This high-end interiors company are one of the country’s fastest-growing retailers – so for your opportunity to join their team, apply for this Client Services Associate job in London today.

Company profile

In this Client Services Associate graduate job, you will be joining a high-growth startup who have received 50million in funding so far. They deliver beautifully hand-crafted furniture, lighting, beds and interior accessories at affordable prices, with no show rooms but impeccable service. Set to double in size and raise another 150million this year, this impressive luxury furniture retailer are expanding their team - and are on the hunt for a graduate Client Services Associate to join them.

Job description

In this Client Services Associate graduate job, you will be delivering a multi-channel approach to customer care, looking after clients before, during, and after the process. You will be managing customer communications, spotting trends, and figuring out the needs of clients, ensuring that they are getting the most from the products and experience. You’ll need to be a keen problem-solver with an adaptable approach – as you’ll be working with a real range of clients, responding to their unique needs and providing an exceptional level of customer care.

Key responsibilities

In this Client Services Associate graduate job, your responsibilities will include:

• Working with customers across email, phone, social media and live chat
• Resolving queries, whether it’s before the purchase, discussing delivery dates, or checking in with their aftercare
• Resolving any issues that may arise
• Working closely with the Product Design, Operations, Logistics and Web teams
• Understanding the client base and really finding out what they want from a product
• Taking on board all relevant feedback, and liaising internally with teams to discuss your findings

So, what are we looking for?

• A minimum of a 2.1 from a good university
• Work experience - anything phone-based or working to KPIs would be ideal
• A fantastic communicator – flawless written and spoken
• A real passion for the product and the start-up culture
• A positive people person
• Excellent organisational skills are imperative
• A proactive problem solver
• A flexible approach to work – the job will change, the company will grow, so adaptability is key

What else is on offer?

• A good starting salary of 21,000
• Stock and equity options
• Time off in lieu – there will be 2 days of weekend work per month
• Fun, young, dynamic offices in the heart of London Bridge
• The chance to join an ever expanding team

Looking for client services graduate jobs in London, and want to work for a high-end retailer? If you’re interested in interior design and you count yourself as a people person, apply for this Client Services Associate job in London today!

Discover more Graduate Retail Jobs

If you're looking for operations jobs in London and you’re interested in joining one of the UK’s most exciting tech startups, look no further – a rapidly growing mobile phone accessory startup with offices in London and China, are looking for a Sales & Operations Planning Manager to join their team.

Company profile

In this Sales & Operations Planning Manager job, you will be joining a fast-growing mobile phone accessories company, whose ergonomic, indestructible phone cases have made a big impression. Their recent blockbuster crowdfunding campaign raised over $2.5 million in pre-orders, and they are now looking to increase their retail exposure by targeting major department stores and e-commerce sites around the world. You’ll be joining the business at an incredibly exciting time as they expand in to retail and Amazon, diversify their product range and streamline and optimise their operations to facilitate further growth.

Job description

In this Sales & Operations Planning Manager job, you will be responsible for the development and delivery of the Sales & Operations Planning (S&OP) process. Joining the business at a time of unprecedented growth, your role will involve finding and negotiating new strategic partners globally, from suppliers and manufacturers to global 3PL partners, and implementing new systems and processes to ensure the business can grow, and that customers have a world-class experience. You will need to have a strong understanding of how to provide meaningful and actionable information using large and different types of data including sales forecasts, to enable effective decision-making processes that drive resources requirement planning.

Key responsibilities

In this Sales & Operations Planning Manager job, your responsibilities will include:

• Taking ownership of developing and implementing an effective S&OP process for the business and becoming the S&OP best practice champion
• Gathering sales forecasts and data points from various commercial teams (retail, website and marketplaces) to create forecasts based on historic data, industry trends and intelligent information
• Working with the Supply Chain Manager and the manufacturing department to build the production forecast for our 7+ outsourcers
• Building and animating S&OP meetings with multiple teams
• Driving S&OP process optimisation - by developing advanced analytical tools and reports on key S&OP metrics, performing analysis on forecast accuracy KPIs, material shortages and overstocks, and proposing forecast adjustments and validation with the marketing and sales teams
• Helping to facilitate cross-functional communication between commercial teams, new product development teams and production to support new product launches, line extensions, promotions and discontinuations
• Evaluating the demand and supply risks and opportunities around the supply plan, and taking or proposing actions to mitigate the impact
• Understanding the supply risks as well as commercial volume risks
• Managing all day to day departmental tasks including SKU and master data management
• Building and maintaining strong working relationships with both internal and external stakeholders

So, what are we looking for?

• A 2.1 degree in a STEM subject from a top university
• 2-4 years’ S&OP and demand planning experience within an established FMCG business or high growth startup
• Strong understanding and experience of both traditional retail and e-commerce and marketplace selling
• Excellent understanding of core forecasting principles, methodologies and best practices
• Excellent team player - need to be able to work with, influence and manage stakeholders across the business
• Must be comfortable forecasting both on spreadsheet and within ERP’s and forecasting tools
• Advanced Excel/Google Sheets experience including VBA
• Excellent ability to collaborate with multiple stakeholders to drive cross-functional consensus and results in the day-to-day business
• A willingness to travel to China on three to six-week business trips to work with the Supply Chain Manager

What else is on offer?

• A highly competitive starting salary of between 35,000 – 50,000
• Your own personal work laptop
• A sociable and collaborative co-working space in an ideal location
• Huge opportunities for progression
• The chance to join a high-growth startup in the midst of global expansion
• A sociable team with free beer on tap, happy hour Thursdays and regular team outings!
• The chance to join an exciting tech startup with an innovative product under their belt

Looking for demand planning jobs in London, and want to join a leading mobile accessory business? If you’re an experience S&OP Manager or Demand Planner with an interest in working for a tech startup, apply for this Sales & Operations Planning Manager job in London today!

Discover more Graduate Sales Jobs

If you’re looking for sales jobs in London and you’re interested in earning OTE of up to 45k, look no further - one of the UK’s leading exhibition and events organisers are seeking a Business Development Executive with 1 years’ experience to join the retail arm of their company. Could it be you?

Company profile

In this Business Development Executive job, you will be joining an international conference and exhibition organiser, who organise over 240 events ever year. Based in the UK, their most recent event saw over 500 independent retailers in attendance. Covering a wide range of industries, you will be joining a team which specialises in working with retailers in interior design and home improvements.

Job description

In this Business Development Executive job, you will be expected to quickly gain an understanding of both small and major retailers operating within the lifestyle sector. You will be working with existing clients to manage their accounts, securing attendance for future events, upselling event space, sourcing new opportunities and finding prospective clients to attend the events. You will need to possess excellent communication and negotiation skills, as you’ll be responsible for managing the entire sales cycle.

Key responsibilities

In this Business Development Executive job, your responsibilities will include:

• Speaking with prospects over the phone and via email
• Managing the accounts of existing clients and securing re-bookings
• Identifying new prospects and showing initiative by proactively reaching out to new clients
• Building relationships and demonstrating a highly professional standard of communication
• Demonstrating a detailed knowledge of clients’ business needs and industry knowledge throughout all stages of the process
• Meeting and exceeding sales targets
• Managing your own sales pipeline
• Assisting with on-site event preparation and execution of the event by working with the event team
• Supporting the sales team with any ad-hoc duties

So, what are we looking for?

• A minimum of 1 years’ experience working within a sales-based role
• A 2.1 from a top university
• Excellent written and verbal communication and negotiation skills
• Confidence in liaising with stakeholders of various levels of seniority and across multiple industries
• A proactive and organized work ethic
• A motivated individual who enjoys working to targets and is motivated by success
• The ability to demonstrate resilience and adaptability with tricky clients
• Evidence of nurturing relationships, closing deals, and achieving targets
• A confident, independent self-starter who finds new ways of engaging clients
• Excellent organisational skills - you must be able to efficiently work across multiple projects

What else is on offer?

• A highly competitive starting salary of 30,000 with an OTE of 45,000!
• 25 days holiday (in addition to bank holidays)
• Private medical insurance from day one
• Life cover
• Pension scheme
• Cycle to work scheme

Looking for sales jobs in London and want to work for a leading conference and exhibition organiser? If you’re interested in retail and have exceptional people skills, apply for this Business Development Executive job today!