Job Listing

Operations Executive

Salary $50,000 - $55,000
Location Victoria, Melbourne
Role Operations
Job Type Permanent
Size 100-250
Job overview
In this Operations Executive role, you will be joining a successful global HealthTech startup as they drive their business forward in Australia! In the role, you will be ensuring the smooth running of operations via fantastic communication and organisational skills.

Looking for Live Operations roles, Customer Support jobs, and Graduate Operations opportunities in Australia? Interested in working for an innovative healthcare startup? Apply for this Operations Executive job in Melbourne today!

Company profile

After huge success in Singapore & Malaysia, this successful HealthTech startup is launching its operations in Melbourne and on the search for strong team players who share their values and care about the mission ahead. Their award-winning smart technology provides an essential care solution for trained care professionals to manage caregiving effectively with seniors & adults. They are redefining in-home caregiving and the technology they build is transforming the care delivery experience. Dedicated to its social mission, the company is growing fast and is looking for empathetic, talented people to join the fast-growing innovative team.

Job description - Operations Executive

Be part of a rapidly growing team in a successful global HealthTech startup as they drive their business in Australia. As an Operations Executive, you will be the support that customers and internal teams need to optimise their operations, ensure satisfaction & further drive growth. Problem-solving and strong organisational skills will be key to ensuring the smooth running of daily operations.

Key responsibilities - Operations Executive

In this Live Operations Associate role, your main responsibilities will include:

  • Optimising operations - you always look to improve processes and drive growth for customers and internal teams.
  • Managing customer fulfilment by understanding customer needs and building strong relationships with clients.
  • Working closely with the Care Advisory and Operations teams to drive service improvements and recovery.
  • Problem-solving to foresee any issues to ensure smooth sailing of daily events.
  • Liaising with internal teams to resolve any issues and assisting to provide solutions.
  • Support ad-hoc tasks and projects from time to time.

Job requirements - Operations Executive

  • Self-motivated with a strong ability to multi-task
  • Previous experience in a dynamic startup environment, hospitality, or healthcare company is a bonus!
  • Fantastic written & verbal communication skills are key
  • The ability to think on your feet and provide solutions in a fast-paced customer focused environment
  • Aptitude for technology and an ability to pick up processes quickly - the ability to teach these IT processes is a plus!
  • Proactive and a reliable team player
  • A willingness to learn and immerse yourself in the care industry
  • Heaps of energy and enthusiasm to build relationships and rapport with others
  • Highly organised and meticulous attention to detail

Benefits of the job - Operations Executive

  • Competitive starting salary of $50,000 - $55,000
  • Being part of an innovative business driving impact in the community – your work will directly impact people receiving care and their families.
  • You will be one of the first hires in Melbourne as they expand the team so a huge opportunity to drive growth
  • A fast-paced startup environment with fluid responsibilities and the chance to get involved across the team
  • Awesome central based offices in Melbourne CBD
  • Training & support with an expert tight-knit team

Looking for Junior Operations roles or Customer Success jobs in Melbourne? Passionate about making a difference in long-term healthcare & wellness? Apply for this Operations Executive job in Australia today!

Give A Grad a Go is committed to being an equal opportunity employer. All qualified applicants will receive consideration regardless of race, religion, sexual orientation, gender, age, disability or other. We are continually finding ways to improve the way we work, read our Diversity and Inclusion promise for more information about this.

Christina Clarke
Talent Consultant and Partnerships